[Macpartners] getting mac help to work

[Roger A. Roach]

Arthur,

Sometimes the prefs files get mangled.  You can try trashing them and  
letting help recreate fresh ones.   See:
  http://www.thexlab.com/faqs/helpviewer.html#Anchor-Reset-35882

You might try that before trying anything more drastic.

Roger

---------------------
Roger A. Roach
Director of I/T Service Emeritus
Information Services & Technology
Massachusetts Institute of Technology
Room W91-205C
77 Massachusetts Ave.                phone: 617.253.7011
Cambridge, MA 02139-4307          fax:   617.253.1266


On Jul 1, 2006, at 8:22 PM, arthur steinberg wrote:

> i recently upgraded from mac os x.3.9 to mac os x.4.6.  i used the
> departmental disks and then upgraded through software updates.  when i
> try to access the index in mac help nothing happens.  i can't get any
> letter in the index to show its items, nor can i ask a question of  
> search.
>
> any ideas how i can correct this?
>
> arthur
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