[Macinsloan] Printing on Sloan printers from a Mac

Wed Oct 18 07:13:00 EDT 2006

I grew too frustrated with STS who claim that they will not support  
macs at all (even though the server side changes required for mac  
printing are absurdly simple) because we are the minority ...  
apparently minority groups are not worth supporting. I will include  
some stats from a recent "Macpartners" thread listing the percentages  
of MIT Grad students with Macs. Perhaps someone else can re-initiate  
contact with STS on this topic and can quote these Stats. FTR, Sloan  
is the ONLY school at MIT that doesn't support Macs and the main  
campus technical support group was appalled when I had to go to them  
for support once b/c of lack of support at Sloan. They could be a  
useful ally if you endear yourself to them properly.

 From Macpartners thread with subject "Percentages" initially started  
on 10/16/2006:

2003
	macintosh: 12%
	windows: 88%
`	linux: 0%
2004
	macintosh: 15%
	windows: 85%
	linux: 0%
2005
	macintosh: 25% (incoming 18%, switchers within first term boosted to
25%)
	windows: 77%
	linux: 0%
2006
	macintosh: 46%
	windows: 54%
	linux: 0%

At 46% of students, we are barely a minority. I do believe these  
numbers are somewhat lower at Sloan, but this is largely because of  
the policy of non-support and I bet the trend will hold anyway.

I will forward STS's response to my request for support in a minute.

- John
________________
John Harthorne
MBA Candidate, Class of 2007
MIT Sloan School of Management
Cell: 617.894.3425
jharthorne at sloan.mit.edu

On Oct 17, 2006, at 10:15 PM, James Kelm wrote:

> If this actually works, it might be a mistaken configuration. Here  
> is the comprehensive printing email from last Spring from John  
> Harthorne... John, any news on Mac printing?
>
> It is not possible to print from macs at the moment, except of  
> course via Virtual PC. The print servers were changed in November  
> to prevent IP printing.
>
> I complained and was told that they would only support printing via  
> Pcounter. So, I found a way to print via Pcounter with macs, but it  
> requires server-side changes. I requested the changes, and have  
> contacted support several times, but haven't gotten anywhere. The  
> last I inquired, about 2 weeks ago, I was told to contact the  
> director.
>
> I hadn't done so yet, but your email acts as a good reminder, and I  
> will do it now. I'll keep you all informed.
>
> FTR, here is the email I sent them in November:
>
> --------------------------------------
> 	From: 	  jharthorne at sloan.mit.edu
> 	Subject: 	Enabling Mac support for Pcounter
> 	Date: 	November 29, 2005 5:27:09 PM EST
> 	To: 	  StudentSupport at sloan.mit.edu
>
> Dear support staff:
>
> I am writing to request that STS reconfigure Pcounter to enable  
> printing by Mac users at Sloan.
>
> I understand that STS doesn't officially support mac users. In an  
> attempt to minimize the intrusion of mac-user related support  
> questions, we created an ad hoc mailman list to self-support and  
> help each other achieve the perfect configuration (macinsloan). By  
> collaborating with each other, we were able to solve all possible  
> issues, and had become entirely self-sufficient ... until recently.  
> Recent changes to the printers have rendered it impossible for us  
> to print on anything but the Athena printers in the basement.
>
> We fully recognize the need for STS to ensure that students pay for  
> the use of printers, and therefore understand the motivation behind  
> these recent configuration changes. In fact, we have done some  
> research and have determined that it is actually possible to  
> configure Pcounter to allow printing by mac users while ensuring  
> that printing is tracked and billed accordingly. It should not  
> require significant time investment by STS to enable this  
> configuration, and should not affect other users in any way  
> whatsoever.
>
> I have attached a PDF file clarifying how this works, and I would  
> greatly appreciate it if you would review the document and consider  
> applying the appropriate configuration. I will be happy to take  
> responsibility for clarifying the system to mac users (via  
> macinsloan), and will be happy to be the point person for any and  
> all questions they may have. Also, if you need someone to test the  
> configuration, I am happy to be the guinea pig.
>
> Thank you,
>
> John Harthorne
> Macinsloan Moderator
>
> P.S. I originally found the PDF file here:
> http://www.andtechnologies.com/support/Mac-Windows-install.pdf
>
>
> On Oct 17, 2006, at 4:03 PM, Drew Dodson wrote:
>
>> You can print to the  3rd floor lounge printer in E51.  To set it up,
>> go to the printer and access the "information Menu", and select the
>> option to print configuration settings.  It will print a sheet with
>> the IP address of the printer.  Then use printer setup utility in OS
>> X to set it up as an IP printer.
>>
>> drew
>> On Oct 17, 2006, at 2:44 PM, Edward Acworth wrote:
>>
>>> Has anyone figured out how to use their Mac to print on any of the
>>> Sloan printers?  I had it working last year but can't get it to work
>>> this year due to some sort off new configuration.
>>>
>>>
>>> ....................................................
>>> Edward Acworth, Ph.D.
>>> Sloan Fellow, Massachusetts Institute of Technology Sloan School of
>>> Management
>>> Tel:  +1.631.793.7348
>>>
>>>
>>>
>>> _______________________________________________
>>> Macinsloan mailing list
>>> Macinsloan at mit.edu
>>> http://mailman.mit.edu/mailman/listinfo/macinsloan
>>
>> Drew Dodson
>> MIT Sloan School of Management
>> 2007 MBA Candidate
>> ddodson at sloan.mit.edu
>> cell: (678) 637-3143
>>
>>
>>
>> _______________________________________________
>> Macinsloan mailing list
>> Macinsloan at mit.edu
>> http://mailman.mit.edu/mailman/listinfo/macinsloan
>

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