[Logprofs] Review Copy Available

[Croxton, Keely L.]

[file:///Users/keelycroxton/Library/Caches/TemporaryItems/msoclip/0/clip_image002.png]
 Supply Chain Management
Processes, Partnerships, Performance
4th  Edition
Instructor Review Copies Now Available!
We would like to provide a complimentary review copy of the new edition of Supply Chain Management: Processes, Partnerships, Performance, to all LOGPROFS members who may be interested in adopting this book for a course. If you would like to receive a review copy, please send an e-mail to sales at scm-institute.org<https://webmail.cob.ohio-state.edu/owa/redir.aspx?C=SkCQ0gCxVU-xX3P9fidzpj-nw7vUp9BIO42jzBVUxBfB_L_jPj7dP8e-KwINWrOkSarrhm72SZc.&URL=mailto%3asales%40scm-institute.org> with the subject  – “LOGPROFS Review Copy Request”. Please include your mailing address, the name of your school, the name of the course you are teaching, and the anticipated annual enrollment.
In addition, you can sign-up for access to our online “Instructor Community” which offers updated PowerPoint slides for each chapter, sample syllabi, end-of-chapter questions, possible exam questions, and suggestions for accompanying case studies.  Updated teaching materials for the 4th Edition will be available by the end of November.

About the Book
There is growing recognition that the ultimate success of an organization depends on management’s ability to integrate the company’s network of business relationships in a mutually beneficial way.  The members of The Global Supply Chain Forum refer to the management of this network of relationships as supply chain management. Successful supply chain management requires cross-functional integration within the firm and across the network of firms that comprise the supply chain. It is focused on relationship management and the improvements in performance that result from better management of key relationships. By understanding the supply chain management processes and how they should be implemented, your students will be able to better understand the value of more integrated supply chains and how this integration will lead to higher revenues and increased profitability for all member firms.
The fourth edition has two new chapters, The Collaboration Framework, which can be used to develop the product and service agreements described in the chapters on CRM and SRM, and Improving Performance Through Value Co-Creation with Key Customers and Suppliers. All other chapters have been updated including new examples of implementation with companies.

Contents:
Chapter 1:         Supply Chain Management<http://www.scm-institute.org/booksamples/PageOneOfChapter01.pdf>
Chapter 2:         The Customer Relationship Management Process <http://www.scm-institute.org/booksamples/PageOneOfChapter02.pdf>
Chapter 3:         The Supplier Relationship Management Process<http://www.scm-institute.org/booksamples/PageOneOfChapter03.pdf>
Chapter 4:         The Customer Service Management Process<http://www.scm-institute.org/booksamples/PageOneOfChapter04.pdf>
Chapter 5:         The Demand Management Process<http://www.scm-institute.org/booksamples/PageOneOfChapter05.pdf>
Chapter 6:         The Order Fulfillment Process<http://www.scm-institute.org/booksamples/PageOneOfChapter06.pdf>
Chapter 7:         The Manufacturing Flow Management Process<http://www.scm-institute.org/booksamples/PageOneOfChapter07.pdf>
Chapter 8:         The Product Development and Commercialization Process<http://www.scm-institute.org/booksamples/PageOneOfChapter08.pdf>
Chapter 9:         The Returns Management Process<http://www.scm-institute.org/booksamples/PageOneOfChapter09.pdf>
Chapter 10:       Conducting Assessments of the Supply Chain Management Processes <http://www.scm-institute.org/booksamples/PageOneOfChapter10.pdf>
Chapter 11:       Mapping for Supply Chain Management<http://www.scm-institute.org/booksamples/PageOneOfChapter11.pdf>
Chapter 12:       Lean Thinking and Supply Chain Management <http://www.scm-institute.org/booksamples/PageOneOfChapter12.pdf>
Chapter 13:       Implementing and Sustaining the Supply   Chain Management Processes <http://www.scm-institute.org/booksamples/PageOneOfChapter13.pdf>
Chapter 14:       Supply Chain Metrics<http://www.scm-institute.org/booksamples/PageOneOfChapter14.pdf>
Chapter 15:       Developing and Implementing Partnerships in   the Supply Chain<http://www.scm-institute.org/booksamples/PageOneOfChapter15.pdf>
Chapter 16:       The Collaboration Framework (NEW Chapter)<http://www.scm-institute.org/booksamples/PageOneOfChapter16.pdf>
Chapter 17:       Improving Performance Through Value Co-Creation with Key Customers and Suppliers<http://www.scm-institute.org/booksamples/PageOneOfChapter17.pdf> (NEW Chapter)
Chapter 18:       Supply Chain Management: The Next  Steps<http://www.scm-institute.org/booksamples/PageOneOfChapter18.pdf>
Appendices:     Process Assessment Tools
For more information on the book and the GSCF Supply Chain Management framework, please see: www.scm-institute.org<https://webmail.cob.ohio-state.edu/owa/redir.aspx?C=SkCQ0gCxVU-xX3P9fidzpj-nw7vUp9BIO42jzBVUxBfB_L_jPj7dP8e-KwINWrOkSarrhm72SZc.&URL=http%3a%2f%2fwww.scm-institute.org>.

Reviews:
“I have employed many of the fundamental building blocks of supply chain management spelled out in this book to transform a supply chain into a competitive weapon.  If you want to deliver extraordinary business results in a challenging economic environment, study and apply the principles of this book.”
Mark Leposky
Senior Vice President, Global Operations
Callaway Golf Company

“If you are in supply chain management today then complexity is a cancer that you have to fight, and process management is the weapon. This book develops a robust model of supply chain management processes and properly defines them so that they can be managed. It has enabled our organization to understand that supply chain management is too important to be just a function. Instead it's everybody's job.”
Tom Blackstock
Vice President, Supply Chain Operations (Retired)
Coca-Cola North America

“This book provides an entry into the opportunities afforded from a more sophisticated approach to supply chain management, covering the theory through to practical application, against the backdrop of 21st century supply chains and the issues they face.”
Stuart Lendrum
Head of Sustainable and Ethical Sourcing, Own Brand
Sainsburry’s Supermarkets, Ltd.

“This book provides a thorough review of supply chain management research interpreted in a practical way. We use this structure and approach with our customers and business units to enhance our collaborative relationships through more effective supply chains.”
Jenny L. Verner
President, Specialty Canola Oils
Cargill

"In this book, we discovered a framework to help us manage business relationships and make cross-functional integration a reality. We strongly believe that managing relationships both with customers and suppliers represents an opportunity to achieve a competitive advantage in a market where products tend to become commodities."
Jorge Vazquez
Country Manager, SIKA Argentina