[Logprofs] Instructor Review Copies Now Available

[Croxton, Keely]

Supply Chain Management

Processes, Partnerships, Performance

3rd  Edition

 

Instructor Review Copies Now Available!

 

We would like to provide a complimentary review copy of Supply Chain
Management: Processes, Partnerships, Performance, to all LOGPROFS
members who may be interested in adopting this book for a course.  If
you would like to receive a review copy, please send an e-mail to 
sales at scm-institute.org <mailto:sales at scm-institute.org>  with the
subject header - "LOGPROFS Review Copy Request".   Please include your
mailing address, the name of your school, the name of the course you are
teaching, and the anticipated annual enrollment.

 

In addition, if you adopt the book, you will be given access to our
online "Instructor Community" which will offer updated PowerPoint slides
for each chapter, sample syllabi, possible exam questions, suggestions
for accompanying case studies and an opportunity to share materials and
experiences with other instructors using the book in their classes.

 

About the Book

 

There is growing recognition that the ultimate success of an
organization depends on management's ability to integrate the company's
network of business relationships in a mutually beneficial way.  The
members of The Global Supply Chain Forum refer to the management of this
network of relationships as supply chain management. Successful supply
chain management requires cross-functional integration within the firm
and across the network of firms that comprise the supply chain. It is
focused on relationship management and the improvements in performance
that result from better management of key relationships. By
understanding the supply chain management processes and how they should
be implemented, your students will be able to better understand the
value of more integrated supply chains and how this integration will
lead to higher revenues and increased profitability for all member
firms.

 

The 3rd edition of our book has been fully updated and contains four
entirely new chapters.  The new chapters provide information on 
conducting assessments of the supply chain management processes,
<http://www.scm-institute.org/toc.htm#ch10#ch10> mapping for supply
chain management <http://www.scm-institute.org/toc.htm#ch11#ch11> , lean
thinking and supply chain management
<http://www.scm-institute.org/toc.htm#ch12#ch12> , and implementing and
sustaining the supply chain management processes
<http://www.scm-institute.org/toc.htm#ch13#ch13> .  In addition, a new
appendix on customer and product profitability reports has been added.
The book gives an insightful overview of key supply chain management
processes, as well as current examples of best practice of managing
supply chains. 

 

Contents:


Chapter 1:      Supply Chain Management
<http://www.scm-institute.org/toc.htm#ch1#ch1> 

Chapter 2:      The Customer Relationship Management Process
<http://www.scm-institute.org/toc.htm#ch2#ch2>   (NEW Appendix: Customer
and Product Profitability Reports)

Chapter 3:      The Supplier Relationship Management Process
<http://www.scm-institute.org/toc.htm#ch3#ch3> 

Chapter 4:      The Customer Service Management Process
<http://www.scm-institute.org/toc.htm#ch4#ch4> 

Chapter 5:      The Demand Management Process
<http://www.scm-institute.org/toc.htm#ch5#ch5> 

Chapter 6:      The Order Fulfillment Process
<http://www.scm-institute.org/toc.htm#ch6#ch6> 

Chapter 7:      The Manufacturing Flow Management Process
<http://www.scm-institute.org/toc.htm#ch7#ch7> 

Chapter 8:      The Product Development & Commercialization Process
<http://www.scm-institute.org/toc.htm#ch8#ch8> 

Chapter 9:      The Returns Management Process
<http://www.scm-institute.org/toc.htm#ch9#ch9> 

Chapter 10:    Conducting Assessments of the Supply Chain Management
Processes <http://www.scm-institute.org/toc.htm#ch10#ch10>  (NEW
chapter)

Chapter 11:    Mapping for Supply Chain Management
<http://www.scm-institute.org/toc.htm#ch11#ch11>  (NEW chapter)

Chapter 12:    Lean Thinking and Supply Chain Management
<http://www.scm-institute.org/toc.htm#ch12#ch12>   (NEW chapter)

Chapter 13:    Implementing and Sustaining the Supply Chain Management
Processes <http://www.scm-institute.org/toc.htm#ch13#ch13>   (NEW
chapter)

Chapter 14:    Developing and Implementing Partnerships in the Supply
Chain <http://www.scm-institute.org/toc.htm#ch14#ch14> 

Chapter 15:    Supply Chain Management Performance Measurement
<http://www.scm-institute.org/toc.htm#ch15#ch15> 

Chapter 16:    Supply Chain Management: The Next Steps
<http://www.scm-institute.org/toc.htm#ch16#ch16> 

 

Appendices: Process Assessment Tools
<http://www.scm-institute.org/toc.htm#appendices#appendices> 
 

For more information on the book and the GSCF Supply Chain Management
framework, please see: www.scm-institute.org.

 

 

Reviews:


 "If you are in supply chain management today then complexity is a
cancer that you have to fight, and process management is the weapon.
This book develops a robust model of supply chain management processes
and properly defines them so that they can be managed. It has enabled
our organization to understand that supply chain management is too
important to be just a function. Instead it's everybody's job."

 

Tom Blackstock

Vice President, Supply Chain Operations

Coca-Cola North America

 

 

"The authors have done an excellent job outlining the key supply chain
management processes, both at a strategic and operational level. The
recognition of cross-functional teams to lead and manage these processes
is refreshing. It is the only way to create and maintain an efficient
world class supply chain."

 

Donald R. Klock

Vice President, Global Materials, Logistics and Sourcing,
Colgate-Palmolive Company

 

 

"With the integrated view of business described in this supply chain
management framework, we found an excellent tool to map where we are and
where we should be. We now have a comprehensive language that can be
understood by everyone in the firm, as well as by key customers and
suppliers. It has helped us shape the way our supply chain works in
order to provide the best support for the business."

 

Salvador Romo-Fragoso

Operations Director, Imaging and Printing Group, Hewlett-Packard

 

 

"In this book, we discovered a framework to help us manage business
relationships and make cross-functional integration a reality. We
strongly believe that managing relationships both with customers and
suppliers represents an opportunity to achieve a competitive advantage
in a market where products tend to become commodities."

 

Jorge Vazquez

Country Manager, SIKA Argentina

 

 

"This book provides a thorough review of supply chain management
research interpreted in a practical way. We have begun to use this
structure and approach with our Business Units and customers in our
pursuit of supply chain excellence".

 

Jenny L. Verner

Vice President, Sales, Food Ingredients & Systems, Cargill

 

 

 

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