problem with ktpass Windows 2003 Server

[Akbar Lin]

Dear sir,

I just read the mail from Mr. Rouiller Claude about the problem he had when
using ktpass with mapuser option.

Well, I have the same problem right now. Do you know how to solve this
problem ?

Many thanks in advance,

Best regards,
Akbar Lin



=========message from Rouiller Claude===========

Hi

I have a problem with ktpass (from MS Windows 2003):
I type the command:
   ktpass /princ sso_jabasauth/server1.coucou.com at SSOTEST.COUCOU.COM
/mapuser ssojabasauth /pass * /out sso_jabasauth.keytab
ktpass gives me the following error message:
   DsCrackNames returned 0x2 in the name entry for ssojabasauth.

do you know what this error meens?
It seems to me that ktpass can't find this user in the directory, but I've
checked and both the "display name" and the "user logon name" of the account
are equal to "ssojabasauth".

Thanks
Claude