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<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"></head><body style="color: rgb(0, 0, 0); word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div><div style="color: rgb(0, 0, 0); font-family: Calibri; font-size: medium; "><span class="Apple-style-span" style="font-family: Consolas; font-size: 12px; ">Just a friendly reminder about our meetings tomorrow and Thursday. Please RSVP for non-Harvard ID library access.</span></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><div style="color: rgb(0, 0, 0); font-family: Calibri; font-size: medium; "><br></div><span id="OLK_SRC_BODY_SECTION" style="font-family: Calibri; font-size: medium; color: rgb(0, 0, 0); "><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); "><span id="OLK_SRC_BODY_SECTION"><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); "><span id="OLK_SRC_BODY_SECTION" style="font-size: 12px; "><div><div bgcolor="#FFFFFF"><div><div><font class="Apple-style-span" face="Consolas"><div><b>When</b>: November 14th @ 3:30-5:00pm</div></font></div></div></div></div></span></div></div></span></div></div></span><div style="color: rgb(0, 0, 0); font-family: Calibri; font-size: medium; "><span class="Apple-style-span" style="font-family: Consolas; font-size: 12px; "><b>Title</b>: Redmine: Project Management and Beyond</span></div><span id="OLK_SRC_BODY_SECTION" style="font-family: Calibri; font-size: medium; color: rgb(0, 0, 0); "><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); "><span id="OLK_SRC_BODY_SECTION"><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); "><span id="OLK_SRC_BODY_SECTION" style="font-size: 12px; "><div><div bgcolor="#FFFFFF"><div><div><font class="Apple-style-span" face="Consolas"><div><b>Who</b>: Anita Patel</div><div><b>Where</b>: Lamont Library, Forum Room</div></font></div></div></div></div></span></div></div></span></div></div></span><div style="color: rgb(0, 0, 0); font-family: Calibri; font-size: medium; "><br></div><div style="color: rgb(0, 0, 0); font-family: Calibri; font-size: medium; "><b><span class="Apple-style-span" style="font-family: Consolas; font-size: 12px; "><div>When<span class="Apple-style-span" style="font-weight: normal; ">: November 15th @ 2:00-3:30pm</span></div></span></b><span class="Apple-style-span" style="font-family: Consolas; font-size: 12px; "><b>Title</b>: Clustering your search queries to improve findability</span><b><span class="Apple-style-span" style="font-family: Consolas; font-size: 12px; "><div>Who<span class="Apple-style-span" style="font-weight: normal; ">: Ravi Mynampaty and Sophy Bishop</span></div><div>Where<span class="Apple-style-span" style="font-weight: normal; ">: Lamont Library, Forum Room</span></div><div style="font-weight: normal; "><br></div><div style="font-weight: normal; "><br></div></span></b></div><span id="OLK_SRC_BODY_SECTION" style="font-family: Calibri; font-size: medium; color: rgb(0, 0, 0); "><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); "><span id="OLK_SRC_BODY_SECTION"><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); "><span id="OLK_SRC_BODY_SECTION" style="font-size: 12px; "><div><div bgcolor="#FFFFFF"><div><div><font class="Apple-style-span" face="Consolas"><div><b>NOTE</b>: Attendees without a Harvard ID card need to RSVP (to </div><div><a href="mailto:dtremont@oeb.harvard.edu">dtremont@oeb.harvard.edu</a>) for entry to the library.</div></font></div></div></div></div></span></div></div></span></div></div></span><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; ">=========================</div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-size: 16px; "><b><h2 dir="ltr" id="internal-source-marker_0.23565838878096101" style="display: inline !important; "><span style="font-size: 19px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; ">Redmine: Project Management and Beyond</span></h2></b></span></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><div><div style="font-family: Calibri; font-size: medium; color: rgb(0, 0, 0); "><b><br></b></div><div style="text-align: left; "><font class="Apple-style-span" face="Arial"><span class="Apple-style-span" style="font-family: Calibri; font-size: 16px; ">Redmine is an open source, project management tool built using Ruby on Rails. This talk will discuss the features of the tool, in addition to how the Berkman Center has adapted and extended Redmine's features for various other uses.</span></font></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><span style="text-align: left; color: rgb(34, 34, 34); font-size: 16px; font-family: arial, sans-serif; "><br></span></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><span style="text-align: left; color: rgb(34, 34, 34); font-size: 16px; font-family: arial, sans-serif; "><b>Bio:</b></span></div><div><font class="Apple-style-span" color="#222222" face="ArialMT"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Calibri; font-size: 16px; ">Anita Patel is a Web Developer for the Berkman Center for Internet and Society. She has been developing various projects for the Center and the Harvard Library Lab using Ruby on Rails for the past 4 and a half years.</span></font></div></div></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><font class="Apple-style-span" color="#222222" face="ArialMT"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Calibri; font-size: 16px; "><br></span></font></div><div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; ">=========================</div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-size: 16px; "><b><h2 dir="ltr" id="internal-source-marker_0.23565838878096101" style="display: inline !important; "><span style="font-size: 19px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; ">Clustering your search queries to improve findability</span></h2></b></span></div><div><div><div style="color: rgb(0, 0, 0); font-family: Calibri; font-size: medium; "><b><br></b></div><div style="color: rgb(0, 0, 0); text-align: left; "><span class="Apple-style-span" style="font-size: 16px; "><span class="Apple-style-span" style="font-family: Calibri, sans-serif; ">This talk is a case study of how the HBS Information Management Services group developed an inexpensive, repeatable, cookie-cutter process for clustering and categorizing search queries. You will learn how this process and subsequent analysis is helping us improve search functionality on HBS websites and Intranet sites. You will hear how this repeatable process was applied at HLS. Most importantly, you will be able to take the ideas from this presentation and start using them on your own sites right away.</span></span></div><div style="color: rgb(0, 0, 0); text-align: left; "><span class="Apple-style-span" style="font-size: 16px; "><span class="Apple-style-span" style="font-family: Calibri, sans-serif; "><br></span></span></div><div style="color: rgb(0, 0, 0); text-align: left; "><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; ">We will aim to make this session as interactive as possible. If you would like to see how clustering can be applied to your site, and are open to being a guinea pig, please send the following information to <a href="mailto:searchguy@hbs.edu" style="text-decoration: underline; ">searchguy@hbs.edu</a> by EOD Nov. 7, 2012. We will take a stab at clustering your search data and will run through an exercise of developing recommendations for improving search on *your* site based on *your* search data. <o:p></o:p></span></p><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; ">(1) Your site URL<o:p></o:p></span></p><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; ">(2) The top search queries that users have entered on your site search box. The more data the better, a year’s worth would be good. If you don’t have that, then at least a few months.<o:p></o:p></span></p><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; ">(3) One or two sentences on what you consider the primary objective of the search functionality on your site.<o:p></o:p></span></p><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; "><o:p> </o:p></span></p><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; ">(Given the time constraints, we will attempt to include data from the first two responses.)</span></p></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><span style="text-align: left; color: rgb(34, 34, 34); font-size: 16px; font-family: arial, sans-serif; "><br></span></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px; "><span style="text-align: left; color: rgb(34, 34, 34); font-size: 16px; font-family: arial, sans-serif; "><b>Bio:</b></span></div><div><span class="Apple-style-span" style="font-size: 16px; "><span class="Apple-style-span" style="font-family: Calibri, sans-serif; ">Ravi is a hustler getting through life pretending to know more about search than he actually does. Formally trained as an engineer, he was recently naturalized into Information Management of which he is a very happy citizen. Ravi believes that making incremental changes is an effective way of improving search and tries to make this happen on a daily basis. He is currently running the findability program at Harvard Business School.</span></span></div></div></div></div></div></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-size: 16px; "><span class="Apple-style-span" style="font-family: Calibri, sans-serif; "><br></span></span></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-size: 16px; ">Sophy is a student at Simmons College Graduate School of Library and Information Science where she focuses on information organization and user experience (UX). She works part time at the HLS Office of Communications and has interned at America's Test Kitchen in their production department and in the Information Management Services department at HBS.</span></div></div></body></html>