<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt'>Dear Residents,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>A few days ago, we encountered some serious connectivity issues in some parts of Tang Hall. Thanks to your help requests, the RCC took prompt action to diagnose and address the issue. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>At this time, we have received confirmation from RCC that the problem has been resolved and that connectivity should be restored to normal. However, before closing the matter we would like to hear from the residents if that is indeed the case. <b>So, if you are still facing connectivity issues please let us know immediately</b> (include your apt. number).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Once again, we thank you for all your cooperation.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Best,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>IT-Team (Tang Hall)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Amrit Jalan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Petros Voxakis<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Nan Li<o:p></o:p></span></p></div></body></html>