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<p class="MsoNormal">Thanks Rick. OSS message has already been created but no answer.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> sap-wug-bounces@mit.edu <sap-wug-bounces@mit.edu>
<b>On Behalf Of </b>Rick Sample<br>
<b>Sent:</b> Thursday, September 19, 2019 12:11 PM<br>
<b>To:</b> SAP Workflow Users' Group <sap-wug@mit.edu><br>
<b>Subject:</b> RE: How to implement Reject and Send for Revision action for Dynamic Agent Parallel Approval for BRFplus<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">I’ve never used NWBC and it isn’t activated on my system. But reviewing the application via screen shots, it appears config is set to use that specific WF WS60800086 and tightly interwoven. If you are real
close to making it work and you have not customized it, I’d suggest the OSS route. More than likely a simple (but not obvious) config change. Obviously, SAP is not going to support custom customer work.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Sorry I couldn’t have been more help.
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> <a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>]
<b>On Behalf Of </b>Baunach, Natasha R<br>
<b>Sent:</b> Thursday, September 19, 2019 11:56 AM<br>
<b>To:</b> SAP Workflow Users' Group <<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>><br>
<b>Subject:</b> RE: How to implement Reject and Send for Revision action for Dynamic Agent Parallel Approval for BRFplus<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Rick,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is a screenshot.<o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="1509" height="325" style="width:15.7187in;height:3.3854in" id="Picture_x0020_1" src="cid:image001.png@01D56EE9.F228C090"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Susan also opened OSS message and I am attaching those details as well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks again for your help. If after reviewing this, you still feel that terminating event is the way to go, I will advise that team accordingly.<o:p></o:p></p>
<p class="MsoNormal">Natasha<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> <a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> <<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>>
<b>On Behalf Of </b>Rick Sample<br>
<b>Sent:</b> Thursday, September 19, 2019 9:01 AM<br>
<b>To:</b> SAP Workflow Users' Group <<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>><br>
<b>Cc:</b> Wang, Susan <<a href="mailto:susan.wang@intel.com">susan.wang@intel.com</a>><br>
<b>Subject:</b> Re: How to implement Reject and Send for Revision action for Dynamic Agent Parallel Approval for BRFplus<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Simple. Email graphic screen print, and I’ll walk you through it. Been doing this 15 yrs and know exactly how you want this to flow.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Rick<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Rick Sample | Workflow Analyst/Developer<o:p></o:p></p>
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<p class="MsoNormal">Corporate - Centerpoint, MO | Office (314) 573-5822 | <a href="mailto:rick.sample@graybar.com">
rick.sample@graybar.com</a> <o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.graybar.com">www.graybar.com</a> - Graybar Works to Your Advantage
<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black">
<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> <<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>> on behalf of Baunach, Natasha R <<a href="mailto:natasha.r.baunach@intel.com">natasha.r.baunach@intel.com</a>><br>
<b>Sent:</b> Thursday, September 19, 2019 10:48:47 AM<br>
<b>To:</b> <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a> <<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>><br>
<b>Cc:</b> Wang, Susan <<a href="mailto:susan.wang@intel.com">susan.wang@intel.com</a>><br>
<b>Subject:</b> How to implement Reject and Send for Revision action for Dynamic Agent Parallel Approval for BRFplus</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Arial",sans-serif;color:#333333">Hi,<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);text-size-adjust: none;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:#333333"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);text-size-adjust: none;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:#333333">We are using standard Ruled-Based Workflow for Customer Maintenance. We are using is a copy of CUST1P2 for Create Customer, and use "WS60800086" ruled-based workflow. We are also using Dynamic Agent
Selection and Parallel Merge capabilities, so that system can determine appropriate approver(s) based on business rules, and enable multiple approvers to approve (parallel approval, not sequential approval) before a Create Customer change request is activated
and customer is created. We allow approver to Approve, Reject, or Send for Revision. <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Arial",sans-serif;color:#333333">System is working fine if all approvers approve, as CR status will be set to "Final Check Accepted" and customer will be created.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);text-size-adjust: none;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:#333333"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);text-size-adjust: none;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:#333333">System is not working for Reject. Right now when one approver rejects, and there are other approvers which have not taken action, system waits for other approvers to take action before it sets the CR
status to "Final Check Rejected". Desired result is for system to immediately set the CR status to "Final Check Rejected" when the approver rejects, and remove the approval task from other approver's queue or set other approval tasks that are in "Ready" status
to "Completed", so system shows the CR is rejected, and all tasks are complete.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);text-size-adjust: none;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:#333333"> <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;-webkit-tap-highlight-color: rgba(0, 0, 0, 0);text-size-adjust: none;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px">
<span style="font-family:"Arial",sans-serif;color:#333333">System is also not working for Send for Revision. Right now when one sends CR for revision, and there are other approvers which have not taken action, system waits for other approvers to take action
first, and depending on Approve or Reject from approvers, CR is either "Final Check Approved" or "Final Check Rejected". Desired result is to have the system complete tasks from other approvals queue, send the CR back to requester for revision, and if requester
resubmits, system should redetermine approvers. <o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Arial",sans-serif;color:#333333">Likely will be some development involved, can anyone advise what type of development is involved to achieve the desired results for Reject
action and for Send for Revision action? Appreciate any inputs.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
<p class="MsoNormal">Natasha Baunach<o:p></o:p></p>
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