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It sounds like no one has encountered this issue before and we only have one user out of hundreds who is complaining. I will make sure she is refreshing her inbox.
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<div class="">Thanks,</div>
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<div class="">Carolyn <br class="">
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<div class="">On Sep 21, 2016, at 12:05 PM, Rick Bakker <<a href="mailto:rbakker@gmail.com" class="">rbakker@gmail.com</a>> wrote:</div>
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<div dir="ltr" class="">I would also check if her inbox is one that requires refreshing (obvious, I know, but I have to ask).</div>
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<div class="gmail_quote">On Wed, Sep 21, 2016 at 11:53 AM, Pavan Bhamidipati <span dir="ltr" class="">
<<a href="mailto:bpawanchand@gmail.com" target="_blank" class="">bpawanchand@gmail.com</a>></span> wrote:<br class="">
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Hi Carolina,
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<div class="">I would request you to check if there are any conditions maintained for the approval step in the conditions tab. For example. If "create condition" is maintained in the step then the work item status initially will be set to in preparation,when the
condition is met the work is set to Ready which makes the work item to appear in the inbox.</div>
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<div class="">Thanks,</div>
<div class="">Pavan </div>
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<div class="">Sent from iPhone.</div>
<div class="">Excuse for typos and brevity.
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On Wednesday 21 September 2016, Carolyn A Fuller <<a href="mailto:fuller@mit.edu" target="_blank" class="">fuller@mit.edu</a>> wrote:<br class="">
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<div style="word-wrap:break-word" class="">Rick,
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<div class="">I did check the logs and she was the only agent to touch the workflow other than our batch processor.</div>
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<div class="">I can’t prove that the item appeared in her colleague’s inboxes before it appeared in hers. I have to take her word for it. The workflow was started at 16:49 and she noticed it in her inbox around 17:15.</div>
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<div class="">Carolyn<br class="">
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<div class="">On Sep 21, 2016, at 10:59 AM, Rick Bakker <<a class="">rbakker@gmail.com</a>> wrote:</div>
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<div dir="ltr" class="">Hi Carolyn,
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<div class="">I would check the workflow log (SWI1) first to see if what she is saying is actually the case.</div>
<div class="">It could be that the workitems are getting forwarded or escalated to her.</div>
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<div class="">regards</div>
<div class="">Rick</div>
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<div class="gmail_quote">On Wed, Sep 21, 2016 at 10:53 AM, Carolyn A Fuller <span dir="ltr" class="">
<<a class="">fuller@mit.edu</a>></span> wrote:<br class="">
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<div style="word-wrap:break-word" class="">Hi all,
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<div class="">I have an end user that says she has been experiencing significant delays in workflow items appearing in her inbox. The items will appear in the inboxes of colleagues long before the same items appear in her inbox.</div>
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<div class="">Has anyone else experienced this? Do you know what could cause it? </div>
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<div class="">We converted from ECC to Hana last December. <br class="">
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