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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>Hi all,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>As you may know, SAP has been holding the ‘collection phase’ of a Customer Connection for Workflow.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>This Customer Connection initiative allows *<b>US</b>* to provide feedback to SAP on the functions that we believe need to be improved. The current CC initiative is focused on end-user and WF-Admin experience, but there are over 85 requests on the Influence.SAP.com site that have been submitted.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>Not all requests will be implemented, but some will be. They will be implemented most likely via OSS Note.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>But in order for these requests to be considered, SAP requires a minimum of 5 subscribers to each request. When you subscribe to a request, you are indicating that:<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><span style='mso-list:Ignore'>a)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>This is indeed a painpoint for you and/or your users<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><span style='mso-list:Ignore'>b)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>You agree to provide feedback to SAP if this request is approved<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><span style='mso-list:Ignore'>c)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>You agree to implement the corrections related to this request (and again, provide feedback)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>So you can see that a Customer Connection is an important way for us to get some improvements in the workflow environment.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>I’d like to encourage you all to go to Influence.sap.com, sign up, and subscribe to the requests that are important to you.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>Rick Bakker provided a simple blog of the steps to follow:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><a href="http://scn.sap.com/docs/DOC-63035">http://scn.sap.com/docs/DOC-63035</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>And for further info on Customer Connection for Workflow, you can also read here:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><a href="http://scn.sap.com/community/bpm/business-workflow/blog/2015/03/26/march-2015--sap-netweaver-workflow-2015-customer-connection-call">http://scn.sap.com/community/bpm/business-workflow/blog/2015/03/26/march-2015--sap-netweaver-workflow-2015-customer-connection-call</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>Let’s go!!!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>Thanks,<br>Sue<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>----<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>Susan R. Keohan<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>SAP Workflow Specialist<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>MIT Lincoln Laboratory<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>244 Wood Street, LI-200<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>Lexington, MA. 02420<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>781-981-3561<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:black'>@skeohan<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>