<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:10pt"><div><span>Usually when a work item status is locked in status "Started" probably a runtime-error occured, check ST22.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>First of all you have to check what happened, why the workflow crashed initially and fix this.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color:
transparent; font-style: normal;"><span>To fix your issue you can go to tcode SM12 and find the lock for that specific work item and delete it. Be very careful to delete only this lock.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>It is not recommended to manually delete locks in production, it would be safe to just wait till the system will release the lock automatically, but I don't know how long it will take.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color:
transparent; font-style: normal;"><span>After the lock is removed you can logically delete the work item.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>George<br></span></div><div><br></div> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 10pt;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 12pt;"> <div dir="ltr"> <hr size="1"> <font face="Arial" size="2"> <b><span style="font-weight:bold;">From:</span></b> Bhupinder <bsingh82@gmail.com><br>
<b><span style="font-weight: bold;">To:</span></b> SAP Workflow Users' Group <sap-wug@mit.edu> <br> <b><span style="font-weight: bold;">Sent:</span></b> Monday, June 30, 2014 9:50 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> Work item <XXXXXXXX> locked by user WF_BATCH (enqueue error)<br> </font> </div> <div class="y_msg_container"><br><div id="yiv7210617862"><div dir="ltr"><div>Dear Experts,</div><div style="padding:0px;height:8pt;min-height:8pt;"> </div><div>Currently we are facing enqueue error in one of the workitem in production system whose status is "Started". We are trying to put into error or logical delete then <b><i>"Work item <XXXXXXXX> locked by user WF_BATCH (enqueue error)"</i></b> is showing up. </div>
<div> </div><div>Is there any possibility to restart or delete this workitem?</div><div>Please help us out.</div><div>Best Regards,</div><div>Bhupinder</div></div></div><br>_______________________________________________<br>SAP-WUG mailing list<br><a ymailto="mailto:SAP-WUG@mit.edu" href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br><br><br></div> </div> </div> </div></body></html>