<font size=2 face="sans-serif">Another one that's a bit goofy is when
wanting to logically delete work items en masse via SWIA, you have to type
in ADMC into the transaction code box after highlighting all of the relevant
work items - the same functionality could've been delivered via a separate
transaction and instead is 'hidden' away as ADMC can't be accessed as an
individual t-code.</font>
<br>
<br><font size=2 face="sans-serif">Best Regards,<br>
James Johnson<br>
<br>
E-mail:JJohnson@uk.ibm.com<br>
Mobile: 07908715224 or 07920870270</font>
<br>
<br>
<br>
<br><font size=1 color=#5f5f5f face="sans-serif">From:
</font><font size=1 face="sans-serif">"Keohan, Susan
- 1140 - MITLL" <keohan@ll.mit.edu></font>
<br><font size=1 color=#5f5f5f face="sans-serif">To:
</font><font size=1 face="sans-serif">"SAP Workflow
Users' Group" <sap-wug@mit.edu>, </font>
<br><font size=1 color=#5f5f5f face="sans-serif">Date:
</font><font size=1 face="sans-serif">09/12/2013 21:07</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Subject:
</font><font size=1 face="sans-serif">RE: Process
Controlled Workflow Errors</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Sent by:
</font><font size=1 face="sans-serif">sap-wug-bounces@mit.edu</font>
<br>
<hr noshade>
<br>
<br>
<br><font size=3 face="Times New Roman">Hi Loren, </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">Thanks for filling us in.
</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">That’s just goofy about not being
able to use standard workflow admin tools to do standard workflow admin
stuff. I don’t know what SAP are thinking!</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">Cheers,</font>
<br><font size=3 face="Times New Roman">Sue</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> sap-wug-bounces@mit.edu [</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 face="Tahoma">mailto:sap-wug-bounces@mit.edu</font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Monday, December 09, 2013 3:10 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 color=#004080 face="Calibri">Quick update on this:</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">SAP was not able to determine
the root cause of the “Create Decision Sets” error that occurred in my
Process Controlled workflow. The error has only happened three times
in our system and the instances of it happening were very random. The
users who got these errors were able to create other shopping carts without
error after these errors occurred. So SAP believes that these errors
were probably caused by some kind of temporary issue within the system
or backend database.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">We were, however, able to
successfully restart these failed workflows using a special Process Controlled
Workflow Restart program: Z_RESTART_PC_WFL. This program can
be found in SAP Note 1458380. When you execute the program, it requires
you to enter the GUID key of the Shopping Cart you wish to restart. Then
when the program runs, it will logically delete the old workflow and trigger
a new workflow for the object.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">We were able to successfully
restart all three failed workflows and they got through the “Create Decision
Sets” step with no problem. Note that we had to use this special
Z program to do the restart. Using t-code SWPR to try to restart
them would not work.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=blue face="Comic Sans MS">Loren Bratzler</font>
<br><font size=2 color=#808080 face="Arial">Norfolk Southern Corporation</font>
<br><font size=2 color=#808080 face="Arial">110 Franklin Road SE</font>
<br><font size=2 color=#808080 face="Arial">Roanoke, VA 24042-0060</font>
<br><font size=2 color=#808080 face="Arial"> </font>
<br><font size=2 color=#808080 face="Arial">Phone: 540-524-3072</font>
<br><font size=2 color=#808080 face="Arial">Email: </font><a href=mailto:loren.bratzler@nscorp.com><font size=2 color=blue face="Arial"><u>loren.bratzler@nscorp.com</u></font></a>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Friday, November 22, 2013 2:14 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 color=#004080 face="Calibri">Jocelyn, Mark,</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">Thank you for the reference
to t-code BBP_PD. Of course, I don’t have access to it in Production
but I did get some of our functional staff to look at it. They did
not see anything unusual about the Shopping Carts. I did open a message
with SAP and they came back and pointed me to Note 1724251. This
note gave some nice instructions on how to debug the Create Decision Sets
method. I did that and it appears that the issue is that the system
is not finding a Process Level object which then leads to the REF_IS_INITIAL
exception.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">I have passed these findings
back to SAP and will keep you all posted on what happens!</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">Thanks!</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=blue face="Comic Sans MS">Loren </font>
<br><font size=2 color=#808080 face="Arial"> </font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Mark Pyc<b><br>
Sent:</b> Thursday, November 21, 2013 2:13 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> Re: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">G'day,</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">BBP_PD perhaps?</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">Have fun,</font>
<br><font size=3 face="Times New Roman">Mark<br>
<br>
Sent from my phone</font>
<br><font size=3 face="Times New Roman"><br>
On 21/11/2013, at 4:28 PM, "Dart, Jocelyn" <</font><a href=mailto:jocelyn.dart@sap.com><font size=3 color=blue face="Times New Roman"><u>jocelyn.dart@sap.com</u></font></a><font size=3 face="Times New Roman">>
wrote:</font>
<br><font size=2 color=#004080 face="Calibri">Hi Loren, </font>
<br><font size=2 color=#004080 face="Calibri">Problem with this stuff is
usually that it’s not even BRFplus – which I could help you with – its
BRF. </font>
<br><font size=2 color=#004080 face="Calibri">So basically the message
is saying its missing a parameter?</font>
<br><font size=2 color=#004080 face="Calibri">Have you raised a SAP
message for this? </font>
<br><font size=2 color=#004080 face="Calibri">And do you have any parameters
that might validly be a blank or space?</font>
<br><font size=2 color=#004080 face="Calibri">Is there anything weird about
the SRM object when you look at it the special SRM object transaction ….
Now that is going deep into my past but there was a SAPGUI transaction
that showed you the raw contents of the document. Something with BBP_SRM
in the name? At this point we need a current SRM person. </font>
<br><font size=2 color=#004080 face="Calibri">Regards,</font>
<br><font size=2 color=#004080 face="Calibri">Jocelyn </font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Thursday, 21 November 2013 7:24 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 color=#004080 face="Calibri">I did find that thread and
you are correct, I don’t think this is an authorization issue since these
same users have created many successful shopping carts both before and
after the error occurred. I’m not really sure about the object itself.
What I can see is a GUID id in the log so I assume that is the correct
object.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri"><image003.png></font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">It looks the same as ones
that did complete successfully.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">I think going the OSS route
may have to be my next move. </font><font size=2 color=#004080 face="Wingdings">L</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=blue face="Comic Sans MS">Loren </font>
<br><font size=2 color=#808080 face="Arial"> </font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Keohan, Susan - 1140 - MITLL<b><br>
Sent:</b> Wednesday, November 20, 2013 1:54 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">I found this thread (which you
probably did too) on SCN…</font>
<br><a href=http://scn.sap.com/thread/1681832><font size=3 color=blue face="Times New Roman"><u>http://scn.sap.com/thread/1681832</u></font></a>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">So your user’s authorizations
aren’t the problem…. Can you see the business object in the workflow
log? </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">If the business object is there,
then perhaps this is an OSS thing. A standard task and all that jazz.</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Wednesday, November 20, 2013 1:06 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 color=#004080 face="Calibri">The task ID is TS40007938
which executes class-method /SAPSRM/CL_WF_PROCESS_MGR_SBWF-CREATE_DECISION_SETS</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=blue face="Comic Sans MS">Loren </font>
<br><font size=2 color=#808080 face="Arial"> </font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Keohan, Susan - 1140 - MITLL<b><br>
Sent:</b> Wednesday, November 20, 2013 12:09 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman">Hi Loren,</font>
<br><font size=3 face="Times New Roman">I am not up to speed on PCW, but
can you tell which task this happens in? Is this really happening
in the BRFPlus framework?</font>
<br><font size=3 face="Times New Roman">Cheers,<br>
Sue</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Tuesday, November 19, 2013 9:42 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 color=#004080 face="Calibri">Hello Workflow Experts!</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">I met Sue Keohan and Jocelyn
Dart at TechEd back in October and I lamented to them about the lack of
documentation available for Process Controlled workflow. Now I have
a situation where I have some Shopping Cart workflow errors occurring and
I don’t know how to analyze the problem.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">The error is occurring in
the “Create Decision Sets” step. The messages returned (shown in
the screen-shots below) are not much help. I have tried to debug
the step but I have not been able to see where the error is occurring.
I think the error may be happening in a macro and my limited understanding
is that you cannot debug macros.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">The users who created these
shopping carts have created dozens of other shopping carts after these
errors occurred with no problems. I was hoping that someone might
have some suggestions as to what I can look for to try to determine the
cause of these errors?</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=3 face="Times New Roman"><image004.png></font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=3 face="Times New Roman"><image005.png></font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=blue face="Comic Sans MS">Loren Bratzler</font>
<br><font size=2 color=#808080 face="Arial">Norfolk Southern Corporation</font>
<br><font size=2 color=#808080 face="Arial">110 Franklin Road SE</font>
<br><font size=2 color=#808080 face="Arial">Roanoke, VA 24042-0060</font>
<br><font size=2 color=#808080 face="Arial"> </font>
<br><font size=2 color=#808080 face="Arial">Phone: 540-524-3072</font>
<br><font size=2 color=#808080 face="Arial">Email: </font><a href=mailto:loren.bratzler@nscorp.com><font size=2 color=blue face="Arial"><u>loren.bratzler@nscorp.com</u></font></a>
<br><font size=2 color=#004080 face="Calibri"> </font>
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