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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There is a user exit (CMOD) enhancment “SUSR0001-User exit after logon to SAP System” where you can see check if the User has pending inbox items and issue your own popup to tell them to work it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Margaret <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Nat 4 Govender<br><b>Sent:</b> Wednesday, November 20, 2013 3:40 AM<br><b>To:</b> SAP Workflow Users' Group<br><b>Cc:</b> SAP Workflow Users' Group; sap-wug-bounces@mit.edu<br><b>Subject:</b> Priority of the work item created for this step in the Business Workplaces of its recipients.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi All</span><br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This is the details for Priority</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>===========================</span><br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Work Item with Express Notification </span><br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Use</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>When the system creates a work item with priority </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1 , each of its recipients receives an express notification (dialog box with appropriate text) on the screen. The recipient can call the Business Workplace directly from the express message.</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Excluded agents do not receive a message.</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Constraints</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The system does not generate an express message in the following cases:</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> •if the user processes the work item immediately due to </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>advance with immediate dialog •if all users are recipients of the work item (this is the case with </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>general tasks for which no responsible agents are defined) •if the work item was forwarded</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The system only creates express notifications when a work item is created. An express notification is not created for the new recipients of priority 1 work items that are forwarded.</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>If one of the recipients processes the work item, the other recipients still receive an express message.</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>===============================================</span><br><br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I have the user decision work item set as priority 1.</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>When the user is logged off the system and logs on the users does not receive a notification.</span><br><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Please advise.</span><br><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br></span><br><b><span style='color:#424282'><br><br>Kind Regards</span></b><br><br>Nat Govender | IT Specialist : SAP Workflow | Toyota South Africa Motors<br>TSAM Durban, 15 Prospecton Road, Prospecton, 4133 <br>Office: +27 (0) 31 910 2645 | Fax: 086 607 0414 | Email: <a href="mailto:ngovender4@toyota.co.za">ngovender4@toyota.co.za</a><br><b><br>If you tell the truth, you don't have to remember anything. <br>People may not remember exactly what you did, or what you said but they will always remember how you made them feel. </b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:.75pt .75pt .75pt .75pt'><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div></td></tr><tr><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:7.5pt'>CONFIDENTIALITY CLAUSE</span><o:p></o:p></p></td></tr><tr><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:7.5pt'>This e-mail is a privileged and private communication and may be read, copied and used only by the intended recipient(s). If you are not an intended recipient, please inform the sender by return e-mail with the subject heading "Received in error". Please then delete the e-mail; destroy any copies of it and do not disclose its contents to any person or entity. If you are not the intended recipient, note that any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is strictly prohibited and may be unlawful. Neither the sender nor Toyota South Africa Motors () Ltd accepts any liability whatsoever as a result of the further dissemination of this e-mail. Toyota South Africa Motors (Pty) Ltd does not guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses.</span><o:p></o:p></p></td></tr><tr><td style='padding:.75pt .75pt .75pt .75pt'><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div></td></tr></table><p class=MsoNormal><o:p> </o:p></p></div></body></html>