Dear all,<br><br>We are facing this particular problem only in PRD System, whereas the same custom UWL Config file is working fine in DEV &amp; QAS, Please find below the sample code of XML uploaded.<br><br>&lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;<br>

<br>&lt;!DOCTYPE UWLConfiguration PUBLIC &#39;-//SAP//UWL1.0//EN&#39; &#39;uwl_configuration.dtd&#39;<br>  &gt;<br>&lt;UWLConfiguration version=&quot;1.0&quot;&gt;<br>  &lt;ItemTypes&gt;<br>    &lt;ItemType name=&quot;uwl.task.webflow.decision.TS90000405.SAP_HR&quot; connector=&quot;WebFlowConnector&quot; defaultView=&quot;DefaultView&quot; defaultAction=&quot;OpenRequest&quot; executionMode=&quot;default&quot;&gt;<br>

      &lt;ItemTypeCriteria systemId=&quot;SAP_HR&quot; externalType=&quot;TS90000405&quot; connector=&quot;WebFlowConnector&quot;/&gt;<br>      &lt;CustomAttributes&gt;<br>        &lt;CustomAttributeSource id=&quot;WEBFLOW_CONTAINER&quot; objectIdHolder=&quot;externalId&quot; objectType=&quot;WebflowContainer&quot; cacheValidity=&quot;final&quot;&gt;<br>

          &lt;Attribute name=&quot;key&quot; type=&quot;string&quot; displayName=&quot;Req No&quot;/&gt;<br>        &lt;/CustomAttributeSource&gt;<br>      &lt;/CustomAttributes&gt;<br>      &lt;Actions&gt;<br>        &lt;Action name=&quot;Approve&quot; groupAction=&quot;yes&quot; handler=&quot;UserDecisionHandler&quot; returnToDetailViewAllowed=&quot;yes&quot; launchInNewWindow=&quot;no&quot;&gt;<br>

          &lt;Properties&gt;<br>            &lt;Property name=&quot;decisionKey&quot; value=&quot;1&quot;/&gt;<br>          &lt;/Properties&gt;<br>          &lt;Descriptions default=&quot;Approve&quot;/&gt;<br>        &lt;/Action&gt;<br>

        &lt;Action name=&quot;Reject&quot; groupAction=&quot;yes&quot; handler=&quot;UserDecisionHandler&quot; returnToDetailViewAllowed=&quot;yes&quot; launchInNewWindow=&quot;no&quot;&gt;<br>          &lt;Properties&gt;<br>

            &lt;Property name=&quot;decisionKey&quot; value=&quot;2&quot;/&gt;<br>          &lt;/Properties&gt;<br>          &lt;Descriptions default=&quot;Reject&quot;/&gt;<br>        &lt;/Action&gt;<br>        &lt;Action name=&quot;Send Back to Requestor&quot; groupAction=&quot;yes&quot; handler=&quot;UserDecisionHandler&quot; returnToDetailViewAllowed=&quot;yes&quot; launchInNewWindow=&quot;no&quot;&gt;<br>

          &lt;Properties&gt;<br>            &lt;Property name=&quot;decisionKey&quot; value=&quot;3&quot;/&gt;<br>          &lt;/Properties&gt;<br>          &lt;Descriptions default=&quot;Send Back to Requestor&quot;/&gt;<br>

        &lt;/Action&gt;<br>        &lt;Action name=&quot;OpenRequest&quot; groupAction=&quot;&quot; handler=&quot;UrlLauncher&quot; returnToDetailViewAllowed=&quot;yes&quot; launchInNewWindow=&quot;no&quot;&gt;<br>          &lt;Properties&gt;<br>

            &lt;Property name=&quot;url&quot; value=&quot;https://&lt;serverdetails&gt;:8080/sap/bc/webdynpro/sap/&lt;wdapp_name&gt;&quot;/&gt;<br>            &lt;Property name=&quot;KEY&quot; value=&quot;${item.key}&quot;/&gt;<br>

          &lt;/Properties&gt;<br>          &lt;Descriptions default=&quot;Open Request&quot;/&gt;<br>        &lt;/Action&gt;<br>      &lt;/Actions&gt;<br>    &lt;/ItemType&gt;<br>  &lt;/ItemTypes&gt;<br>&lt;/UWLConfiguration&gt;<br>

<br><br>Please suggest.<br><br><br><br clear="all"><div>Regards<br>Tushar S<br></div>