<html><body><div style="color:#000; background-color:#fff; font-family:verdana, helvetica, sans-serif;font-size:10pt"><div><span>Hello,</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>I am using FM SWW_WI_MAIL_SEND to send a message from workflow to another user requesting some information with reference to WI.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>When we implemented this functionality, few years ago, I remember that the SAP mail was sent and the reply was received in the message owner inbox.</span></div><div style="color: rgb(0, 0, 0);
font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>Now I see that when the receiver uses the reply button on the receiver address it is automatically prefilled only the work item, not also the message owner, so the reply can be seen only by checking the originating work item or workflow log.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span><br></span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>Was something changed in the meantime or I do not remember correctly?</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: verdana,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span></span></div><div>Thank
you,</div><div>George<br></div> <div style="font-family: verdana, helvetica, sans-serif; font-size: 10pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> "Hilsbos, Margaret A" <Margaret.Hilsbos@dayzim.com><br> <b><span style="font-weight: bold;">To:</span></b> SAP Workflow Users' Group <sap-wug@mit.edu> <br> <b><span style="font-weight: bold;">Sent:</span></b> Wednesday, October 24, 2012 3:40 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> RE: Agent assignment situation<br> </font> </div> <br>
<div id="yiv1697116622">
<style><!--
#yiv1697116622
_filtered #yiv1697116622 {font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;}
_filtered #yiv1697116622 {font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}
_filtered #yiv1697116622 {font-family:Verdana;panose-1:2 11 6 4 3 5 4 4 2 4;}
#yiv1697116622
#yiv1697116622 p.yiv1697116622MsoNormal, #yiv1697116622 li.yiv1697116622MsoNormal, #yiv1697116622 div.yiv1697116622MsoNormal
{margin:0in;margin-bottom:.0001pt;font-size:12.0pt;font-family:"Times New Roman", "serif";}
#yiv1697116622 a:link, #yiv1697116622 span.yiv1697116622MsoHyperlink
{color:blue;text-decoration:underline;}
#yiv1697116622 a:visited, #yiv1697116622 span.yiv1697116622MsoHyperlinkFollowed
{color:purple;text-decoration:underline;}
#yiv1697116622 p
{margin:0in;margin-bottom:.0001pt;font-size:12.0pt;font-family:"Times New Roman", "serif";}
#yiv1697116622 span.yiv1697116622EmailStyle18
{font-family:"Calibri", "sans-serif";color:#1F497D;}
#yiv1697116622 .yiv1697116622MsoChpDefault
{font-size:10.0pt;}
_filtered #yiv1697116622 {margin:1.0in 1.0in 1.0in 1.0in;}
#yiv1697116622 div.yiv1697116622WordSection1
{}
--></style>
<div>
<div class="yiv1697116622WordSection1">
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Hi Robert,</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">I don’t understand why it can’t be done with standard “non-abap” workflow … but you would have to have the second iteration of the user decision as its own
step. Can you do that?</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Step 1 – UD – goes to group using rule – bind the actual agent to a workflow container element ACTUAL_AGENT.</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Step 2 (or 2 through m) – goes on the selected path for processing based on the decision in step 1;</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Step 3 (or n) – UD (same task as step 1) – use the agent returned in step 1 .</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">If “step 2” has multiple steps depending on the decision in step 1, you could use sub-workflows there and keep your main workflow very clean and simple.</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Hope this helps. Good luck with it.</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Margaret</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;">
<div class="yiv1697116622MsoNormal"><b><span style="font-size:10.0pt;">From:</span></b><span style="font-size:10.0pt;"> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu]
<b>On Behalf Of </b>Robert van den Berg <br>
<b>Sent:</b> Wednesday, October 24, 2012 7:51 AM<br>
<b>To:</b> SAP Workflow Users' Group; SAP Workflow Users' Group<br>
<b>Subject:</b> Re: Agent assignment situation</span></div>
</div>
</div>
<div class="yiv1697116622MsoNormal"> </div>
<div><span style="font-size:10.0pt;">Hi Florin, Rick,</span></div>
<div><span style="font-size:10.0pt;"> </span></div>
<div><span style="font-size:10.0pt;">thanx for the replies. Too bad this can't be done on a standard non-abap way...</span></div>
<div><span style="font-size:10.0pt;">But the solution from Florin is a nice one.</span></div>
<div><span style="font-size:10.0pt;"> </span></div>
<div><span style="font-size:10.0pt;">Thanx for the quick replies!</span></div>
<div><span style="font-size:10.0pt;">Good to see that the WUG is still active..</span></div>
<div><span style="font-size:10.0pt;"> </span></div>
<div><span style="font-size:10.0pt;">kind regards,</span></div>
<div><span style="font-size:10.0pt;">Robert</span></div>
<div><span style="font-size:10.0pt;"> </span></div>
<div><span style="font-size:10.0pt;"> </span></div>
<div><span style="font-size:10.0pt;">On Oct 24, 2012 13:32 "Florin Wach"
<a rel="nofollow" ymailto="mailto:florin.wach@gmx.net" target="_blank" href="mailto:florin.wach@gmx.net"><florin.wach@gmx.net></a> wrote:</span></div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;">
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">Hi,<br>
yes, I do the same, but within the Rule resolution implementation I usually add a container-element ACTUAL_AGENT. With the workflow, I do the same, i.e. storing the _actual_agent of the recurring step into a separate container element ACTUAL_AGENT_OF_DECISION...
(or something appropriate) and pass this to the rule.<br>
<br>
The rule looks at first into the rule container, checks for the actual_agent element, and if found, it uses this one to the assigned agents and ends the processing,
<br>
otherwise the rule proceeds normally and find the group or whatever needs to be done.
<br>
<br>
best wishes, <br>
Florin <br>
<br>
<br>
<br>
-------- Original-Nachricht -------- </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">Datum: Wed, 24 Oct 2012 21:59:41 +1100
<br>
Von: Rick Bakker <a rel="nofollow" ymailto="mailto:rbakker@gmail.com" target="_blank" href="mailto:rbakker@gmail.com"><rbakker@gmail.com></a> <br>
An: "SAP Workflow Users\' Group" <a rel="nofollow" ymailto="mailto:sap-wug@mit.edu" target="_blank" href="mailto:sap-wug@mit.edu"><sap-wug@mit.edu></a>
<br>
Betreff: Re: Agent assignment situation </span></div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;">
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">Hello,
<br>
<br>
I would use a container element Current_Agents for the agent and not <br>
use a default rule. <br>
Fill Current_Agents in a step or steps before the user decision. <br>
<br>
If a different container element, say Actual_Agent, is empty then have <br>
a step (which calls a task which calls a method that calls fm <br>
RH_GET_ACTORS which calls the rule) to fill Current_Agents, otherwise <br>
assign Actual_Agent to Current_agent. <br>
<br>
Actual_Agent is filled with the actual agent of the user decision step. <br>
<br>
regards <br>
Rick Bakker / hanabi technology <br>
<br>
On Wed, Oct 24, 2012 at 9:43 PM, Robert van den Berg <a rel="nofollow" ymailto="mailto:wug@bergtop-ict.nl" target="_blank" href="mailto:wug@bergtop-ict.nl">
<wug@bergtop-ict.nl></a> <br>
wrote: </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">Hi all,
<br>
<br>
<br>
<br>
I have a situation where I have a step (user descision) in the workflow <br>
which goes to a group of people via a rule. <br>
<br>
Person A takes the task, chooses an option and the next step goes to a <br>
different department. When this task is done, the workflow returns to </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">the
</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">user descision but I want this task only to be delivered at person A,
</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">not to
</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">the whole group.
<br>
<br>
<br>
<br>
I tried to do this using the default rule on the task and on the step, </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">using
</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">a container element for the agent. So at first, the containerelement is
<br>
empty and I assumed that then the default rule would be used. <br>
<br>
But now I see that the workflow runs in error because the agent could </span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">not be
</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">determined.
<br>
<br>
<br>
<br>
How can I create this requirement? <br>
<br>
<br>
<br>
Kind regards, <br>
<br>
Robert <br>
<br>
<br>
_______________________________________________ <br>
SAP-WUG mailing list <br>
<a rel="nofollow" ymailto="mailto:SAP-WUG@mit.edu" target="_blank" href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a> <br>
http://mailman.mit.edu/mailman/listinfo/sap-wug
</span></div>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">_______________________________________________
<br>
SAP-WUG mailing list <br>
<a rel="nofollow" ymailto="mailto:SAP-WUG@mit.edu" target="_blank" href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a> <br>
<a rel="nofollow" target="_blank" href="http://mailman.mit.edu/mailman/listinfo/sap-wug">http://mailman.mit.edu/mailman/listinfo/sap-wug</a>
</span></div>
</blockquote>
<div class="yiv1697116622MsoNormal"><span style="font-size:10.0pt;">_______________________________________________
<br>
SAP-WUG mailing list <br>
<a rel="nofollow" ymailto="mailto:SAP-WUG@mit.edu" target="_blank" href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a> <br>
<a rel="nofollow" target="_blank" href="http://mailman.mit.edu/mailman/listinfo/sap-wug">http://mailman.mit.edu/mailman/listinfo/sap-wug</a>
</span></div>
</blockquote>
</div>
</div>
</div><br>_______________________________________________<br>SAP-WUG mailing list<br><a ymailto="mailto:SAP-WUG@mit.edu" href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br><br><br> </div> </div> </div></body></html>