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<p class="MsoNormal"><span style="color:#1F497D">We created a generic user (offline_user) and use it as receiver of email. Also, in our scenario, RBBP_OFFLINE_EVAL is no longer needed because emails are processed synchronously as they come in. This config
is done in SO50 transaction. (sapsi0ci.intel.com is our alias for that system)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="662" height="182" id="Picture_x0020_1" src="cid:image001.png@01CD90EC.0A5B7560"></span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu]
<b>On Behalf Of </b>Stephens, Monique S L<br>
<b>Sent:</b> Wednesday, September 12, 2012 12:41 PM<br>
<b>To:</b> 'SAP Workflow Users' Group'<br>
<b>Subject:</b> RE: SRM Offline approvals<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">In the testing, when the approver clicks on the link to accept/reject, the reply e-mail is wanting to go to WF-BATCH. The e-mail address we have in SU01 for this ID is not a valid one. What are we supposed
to use without causing a real user’s inbox to explode?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Lucida Handwriting";color:#1F497D">Monique Stephens<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Stephens, Monique S L
<br>
<b>Sent:</b> Wednesday, September 12, 2012 11:15 AM<br>
<b>To:</b> 'SAP Workflow Users' Group'<br>
<b>Subject:</b> RE: SRM Offline approvals<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">We are using SRM 7.0. I already have the appropriate variants created. From my notes, we are running report RSWUWFMLEC to generate the e-mails. The reply e-mail is sent to WF-BATCH who has auto forwarding
set up to SRM-MAIL user. In testing, I also log in as SRM-MAIL and run report RBBP_OFFLINE_EVAL (not exactly sure what this step is really supposed to do).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Lucida Handwriting";color:#1F497D">Monique Stephens<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>]
<b>On Behalf Of </b>Prakashreddy Sabbu<br>
<b>Sent:</b> Wednesday, September 12, 2012 11:07 AM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> RE: SRM Offline approvals<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-IN" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Hello Stephens,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Find my comments below. I hope it will help you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Prakash Reddy .S<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IN" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Sr. Consultant<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>]
<b>On Behalf Of </b>Stephens, Monique S L<br>
<b>Sent:</b> 12 September 2012 20:14<br>
<b>To:</b> 'WF User Group (<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>)'<br>
<b>Subject:</b> SRM Offline approvals</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IN"><o:p> </o:p></span></p>
<p class="MsoNormal">Not sure if this is the correct forum to ask, but I figured I would start here.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been using SRM since 2005. The approvers get an e-mail letting them know there are carts to approve. We disabled the links for them to approve/reject from the e-mail. But, now I would like to test with the links enabled. I have
some documentation from several years ago and am not sure if the steps are still the same. I was hoping someone else in the group had some documentation as to what is required to approve via e-mail.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#3366FF">What is the SRM version you are using? For sending offline approval emails there is a background job, which could be scheduled in your case. I remember the program is </span><span class="st"><span lang="EN-IN" style="font-family:"Arial","sans-serif";color:#3366FF">/</span></span><em><span lang="EN-IN" style="font-family:"Arial","sans-serif";color:#3366FF">SAPSRM</span></em><span class="st"><span lang="EN-IN" style="font-family:"Arial","sans-serif";color:#3366FF">/OFFLINEAPPROVALSEND.
</span></span><span class="st"><span lang="EN-IN" style="color:#3366FF">Check the assigned variant in back ground job for this program. In the selection screen you will find a selection “Approval buttons in HTML email Available or Not Available”</span></span><span lang="EN-IN" style="color:#3366FF"><o:p></o:p></span></p>
<p class="MsoNormal">From my documentation, the approver would get the e-mail, click on the link to accept or reject, which would then open a new e-mail to WF-BATCH. The approver would just need to click Send without changing anything on the e-mail itself.
I see some possible issues with this (approvers not clicking Send or changing the e-mail) and was wondering if anything has changed over the years to make offline approval easier.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#3366FF">The process is still same.<o:p></o:p></span></p>
<p class="MsoNormal">The other issue could be that the e-mail is going to several individuals (substitutes). If one of them approves via the e-mail, what would happen if another approver clicked on the link as well?<o:p></o:p></p>
<p class="MsoNormal"><span style="color:navy">Once the work item is opened through email, the work item will reserve to that user. Once he approves the work item status changes to complete and even though others try to open it, will not make any effect.</span><o:p></o:p></p>
<p class="MsoNormal">Eventually, we would like to do something similar on the SAP side even though e-mails are not currently going out to the approvers.<span style="color:navy"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#3366FF">You mean SAP ECC? In ECC to send the workflow emails, you need to configure “extended notification” (Transaction SWNCONFIG) and have to schedule program SWN_SELSEN
in background with required time period.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#3366FF"><a href="http://www.saptechnical.com/Tutorials/Workflow/Notification/Index.htm">http://www.saptechnical.com/Tutorials/Workflow/Notification/Index.htm</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Lucida Handwriting";color:red">Monique Stephens<o:p></o:p></span></b></p>
<p class="MsoNormal">Sr. SAP Analyst<o:p></o:p></p>
<p class="MsoNormal">OIT-Business Solutions<o:p></o:p></p>
<p class="MsoNormal">Baylor College of Medicine<o:p></o:p></p>
<p class="MsoNormal">713-798-1349<o:p></o:p></p>
<p class="MsoNormal">713-798-1326 (FAX)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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