<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Baba, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hmmm... in that case might be a caching issue on the UWL side. Try clearing the UWL cache from the UWL admin view and see if that makes a difference.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jocelyn <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Baba Jammi<br><b>Sent:</b> Friday, 23 March 2012 10:03 AM<br><b>To:</b> SAP Workflow Users' Group<br><b>Subject:</b> RE: SAP Wokflow Substitution<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0cm 0cm 0cm 0cm'><div><p class=MsoNormal>Hi Jocelyn,<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>We are creating substitution from the backend using function module SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried unreserving the workitem through backend function module, but no luck.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Thanks,<o:p></o:p></p></div><div><p class=MsoNormal>Baba<br><br>--- On <b>Thu, 3/22/12, Dart, Jocelyn <i><jocelyn.dart@sap.com></i></b> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><br>From: Dart, Jocelyn <jocelyn.dart@sap.com><br>Subject: RE: SAP Wokflow Substitution<br>To: "SAP Workflow Users' Group" <sap-wug@mit.edu><br>Date: Thursday, March 22, 2012, 5:29 PM<o:p></o:p></p><div><p class=MsoNormal>Hi Baba,<br>Maybe take a step back and tell us:<br>a) Which inbox you are using (SAP Inbox or UWL)<br>b) How the substitution is being created<br><br>I'm wondering if you have defined the substitution in the usual way.<br>With substitution (regardless of whether it's active or passive) both the original recipient and the substitute can access the work items during the substitution.<br>The only reason for them being hidden from one or the other is if a work item has been reserved by one of them.<br>Regards,<br>Jocelyn<br><br>-----Original Message-----<br>From: <a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [mailto:<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>] On Behalf Of Sheldon Oxenberg<br>Sent: Friday, 23 March 2012 5:30 AM<br>To: SAP Workflow Users' Group<br>Subject: RE: SAP Wokflow Substitution<br><br>Please see SAP Note 74000 -<br>Q&A: Substitution in Business Workflow<br><br>Regards.<br><br>SHELDON OXENBERG<br>System Architect Principal Leader<br>LMP Technical Architect, SAP Workflow<br>CSC<br><br><br><br>From: Baba Jammi <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=jmc_sap@yahoo.com">jmc_sap@yahoo.com</a>><br>To: "SAP Workflow Users' Group" <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu">sap-wug@mit.edu</a>><br>Date: 03/22/2012 01:36 PM<br>Subject: RE: SAP Wokflow Substitution<br>Sent by: <a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a><br><br><br><br><br>Yes, even I expected the same. But it's not the case. When I see in the log, tasks are only delivered to B, not to<br>A.<br><br>Thanks,<br>Baba<br><br>--- On Thu, 3/22/12, Stephens, Monique S L <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu">moniques@bcm.edu</a>> wrote:<br><br> From: Stephens, Monique S L <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu">moniques@bcm.edu</a>><br> Subject: RE: SAP Wokflow Substitution<br> To: "'SAP Workflow Users' Group'" <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu">sap-wug@mit.edu</a>><br> Date: Thursday, March 22, 2012, 11:32 AM<br><br><br><br> Normally with workflow substitution, the documents will still route to A and B can pick them up. If you look at<br> the documents themselves, can you see whose inbox they are actually in?<br><br><br><br><br><br><br><br><br> Monique Stephens<br><br><br><br><br><br> From: <a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [mailto:<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>] On Behalf Of Baba Jammi<br> Sent: Thursday, March 22, 2012 11:30 AM<br> To: SAP Workflow Users' Group<br> Subject: RE: SAP Wokflow Substitution<br><br><br><br><br><br><br>Thanks Stephen.<br><br><br><br><br><br>Its user B substitues for A.<br><br><br><br><br><br>So, after date expiration, A should see all the workitems which were delivered to B during the substituion period.<br>This is not happening.<br><br><br><br><br><br>Thanks,<br><br><br>Baba<br><br><br><br>--- On Thu, 3/22/12, Stephens, Monique S L <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu">moniques@bcm.edu</a>> wrote:<br><br> From: Stephens, Monique S L <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu">moniques@bcm.edu</a>><br> Subject: RE: SAP Wokflow Substitution<br> To: "'SAP Workflow Users' Group'" <<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu">sap-wug@mit.edu</a>><br> Date: Thursday, March 22, 2012, 8:48 AM<br> If user A is the substitute as your first sentence implies, then it would not remain in A’s inbox<br> after the expiration date.<br><br><br><br><br><br> However, your statements below are confusing because first you have A as the substitute, then B.<br><br><br><br><br><br><br><br><br>Monique Stephens<br><br><br><br><br><br>From: <a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [mailto:<a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>] On Behalf Of Baba Jammi<br>Sent: Thursday, March 22, 2012 8:41 AM<br>To: SAP Workflow Users' Group<br>Subject: SAP Wokflow Substitution<br><br><br><br><br><br><br><br><br>Not sure if this is how workflow substition works or I am missing something. Please advise.<br><br><br><br><br><br>User A substitutes for B for period 03/22 thru 03/25.<br><br><br><br><br><br>On 03/23 workflow finds agent A as approver for a task and delivers task to agent B as he is substitute.<br><br><br><br><br><br>Agent B, takes NO action on the task.<br><br><br><br><br><br>On 03/25, workflow substitution exprires.<br><br><br><br><br><br>On 03/26, task still appearing in Agent B's inbox whereas I was expecting it to appear in agent A's inbox as<br>substitution expired.<br><br><br><br>Thank you,<br>Baba<br><br><br><br><br><br><br>-----Inline Attachment Follows-----<br><br><br>_______________________________________________<br>SAP-WUG mailing list<br><a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br><br><br><br> -----Inline Attachment Follows-----<br><br> _______________________________________________<br> SAP-WUG mailing list<br> <a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br> <a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br><br><br><br>_______________________________________________<br>SAP-WUG mailing list<br><a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br><br>_______________________________________________<br>SAP-WUG mailing list<br><a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br><br>_______________________________________________<br>SAP-WUG mailing list<br><a href="http://us.mc1117.mail.yahoo.com/mc/compose?to=SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><o:p></o:p></p></div></blockquote></td></tr></table><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div></body></html>