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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Hari, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If this is a HCM Processes and Forms step for an Adobe form then there should be a programming exit attached to the step to adjust the matching Process Object (see the SCASE transaction). &nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It may have failed here... check the short dump and make sure the dialog user has the appropriate security for running HCM Adobe forms.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jocelyn<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Keohan, Susan - 1140 - MITLL<br><b>Sent:</b> Tuesday, 29 November 2011 5:30 AM<br><b>To:</b> SAP Workflow Users' Group<br><b>Subject:</b> RE: Sub-Workflow Hangs!<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><span lang=EN-US>Hi Hari,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Were there any short dumps or errors in the RFC log?<br>Does this happen for *<b>all</b>* instances of the workflow?&nbsp; Or for just certain users?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-US>Just curious,<br>Sue<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>----</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Susan R. Keohan</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>SAP Workflow Specialist</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Enterprise Applications</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Information Services Department</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>MIT Lincoln Laboratory</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>244 Wood Street, LI-200</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Lexington, MA. 02420</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>781-981-3561</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'><a href="mailto:keohan@LL.MIT.EDU">keohan@LL.MIT.EDU</a></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>hari.bommaraju@accenture.com<br><b>Sent:</b> Monday, November 28, 2011 3:25 AM<br><b>To:</b> sap-wug@mit.edu<br><b>Subject:</b> RE: Sub-Workflow Hangs!<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p><div><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hi All,<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>The subworkflow has a dialog activity step that shows completed status. The subworkflow still appears to be in InProcess. This dialog activity is a web activity (HCM Adobe Form). When I see the technical log - I find the proc status field filled (approved) and the agent who has approved it. The step history of this dialog step also shows all green. <o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Still the subworkflow hangs!<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>We have actually completed the subworkflow manually which solved the reported issue but then one question that still lies is - what might be the root cause! Why the subworkflow still in process&nbsp;when the dialog step is already complete? <o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Please share your thoughts!&nbsp;<o:p></o:p></span></p><div><p id=""><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Thanking you in advance.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Much Respect,<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hari<o:p></o:p></span></p></div></div></div><div><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US style='color:black'><hr size=2 width="100%" align=center></span></div><div id=divRpF740132><p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> sap-wug-bounces@mit.edu [sap-wug-bounces@mit.edu] on behalf of Prakashreddy Sabbu [prakashreddy.sabbu@mytecsoft.com]<br><b>Sent:</b> Monday, November 28, 2011 12:46 PM<br><b>To:</b> SAP Workflow Users' Group<br><b>Cc:</b> sap-wug@mit.edu<br><b>Subject:</b> Re: Sub-Workflow Hangs!</span><span lang=EN-US style='color:black'><o:p></o:p></span></p></div><div><div><p class=MsoNormal><span lang=EN-US style='color:black'>Hello Hari,<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>Check update server status..<br><br>Sent from my iPhone<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='color:black'><br>On 28-Nov-2011, at 12:35 PM, &quot;<a href="mailto:hari.bommaraju@accenture.com" target="_blank">hari.bommaraju@accenture.com</a>&quot; &lt;<a href="mailto:hari.bommaraju@accenture.com" target="_blank">hari.bommaraju@accenture.com</a>&gt; wrote:<o:p></o:p></span></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p id=""><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Dear WUG,<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>A subworkflow has a dialog&nbsp;task and even when user completes the task from his/her SAP Inbox - the subworkflow seems to be still in process.<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>When we see the graphical workflow log - we see&nbsp;the green path even after this task - confirming that the task is indeed complete!<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>The subworkflow is till hanging / in process - please advice as to how to over come this issue!<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p><div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Thanking you in advance.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hari&nbsp;<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p></div></div></div></div><p class=MsoNormal><span lang=EN-US style='color:black'><o:p>&nbsp;</o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US style='color:black'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Subject to local law, communications with Accenture and its affiliates including telephone calls and emails (including content), may be monitored by our systems for the purposes of security and the assessment of internal compliance with Accenture policy.<br>______________________________________________________________________________________<br><br><a href="http://www.accenture.com" target="_blank">www.accenture.com</a></span><span lang=EN-US style='color:black'><o:p></o:p></span></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><span lang=EN-US style='color:black'>_______________________________________________<br>SAP-WUG mailing list<br><a href="mailto:SAP-WUG@mit.edu" target="_blank">SAP-WUG@mit.edu</a><br><a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><o:p></o:p></span></p></div></blockquote></div></div></div></div></body></html>