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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Elihayou and Margaret,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>For your consideration ... <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The granularity N = “One message contains multiple notifications” will also do this... but with the advantage of sending a collective mail. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This is a best of both worlds approach – you get all the details but you avoid a spam like effect. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>That is, “One message per work item” sends an email for each and every work item with full details. So if you have 40 work items you get 40 emails. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Whereas “One message contains multiple notifications” sends ONE email to each user with full details of all of their work items that have been added to their inbox since the last job run. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So if you have 40 work items you get 1 long email containing the details of all 40 work items – it includes a summary of all the subject texts at the top, and in the HTML version includes bookmarks between the subject texts summary and the details of each work item. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>At most sites I have found granularity N = “One message contains multiple notifications” is more acceptable to the customer. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Personally I would usually only recommend “One message per work item” for critical/urgent tasks that need to be sent more frequently, using task filters to identify critical from non-critical tasks. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Just to make sure that you are aware of the different options as you decide on your approach to notifications. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jocelyn <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Hilsbos, Margaret A<br><b>Sent:</b> Thursday, 24 November 2011 12:11 AM<br><b>To:</b> SAP Workflow Users' Group<br><b>Subject:</b> RE: insert the work item description to the body of the message sent<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Elihayou,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You should have the work item description in the email if you use extended notifications with message granularity set to ‘One message per work item’. You can set this in swnadmin under Subscription->Message. Any information you want in the body of the message, you need to put that in the task description, and pass any data values through the binding to the task.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hope that helps!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Margaret<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>????? ???<br><b>Sent:</b> Wednesday, November 23, 2011 6:36 AM<br><b>To:</b> SAP-WUG@mit.edu<br><b>Subject:</b> insert the work item description to the body of the message sent<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal align=right dir=RTL style='text-align:left;direction:rtl;unicode-bidi:embed'><span lang=AR-SA>בס"ד</span><span lang=EN-US dir=LTR><o:p></o:p></span></p><p class=MsoNormal align=right dir=RTL style='text-align:left;direction:rtl;unicode-bidi:embed'><span lang=AR-SA>Hi all,</span><span lang=EN-US dir=LTR><o:p></o:p></span></p><p class=MsoNormal align=right dir=RTL style='text-align:left;direction:rtl;unicode-bidi:embed'><span lang=AR-SA>I am using the extended notification to send message to the outlook<o:p></o:p></span></p><p class=MsoNormal align=right dir=RTL style='text-align:left;direction:rtl;unicode-bidi:embed'><span lang=AR-SA> I want to send the user the description of the work Item and other information<o:p></o:p></span></p><p class=MsoNormal align=right dir=RTL style='text-align:left;direction:rtl;unicode-bidi:embed'><span lang=AR-SA>about the Item that will be seen in the body of the message <br clear=all><br>-- <span style='color:#3366FF'>Kind regards</span><o:p></o:p></span></p><blockquote style='margin-left:0cm;margin-top:5.0pt;margin-bottom:5.0pt'><blockquote style='margin-left:0cm;margin-top:5.0pt;margin-bottom:5.0pt'><blockquote style='margin-left:0cm;margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal align=right dir=RTL style='text-align:left;direction:rtl;unicode-bidi:embed'><span lang=AR-SA style='color:#3366FF'>Eliyahou Levy</span><span lang=AR-SA><o:p></o:p></span></p></blockquote></blockquote></blockquote><p class=MsoNormal dir=RTL style='text-align:right;direction:rtl;unicode-bidi:embed'><span lang=AR-SA><o:p> </o:p></span></p></div></div></body></html>