<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7654.12">
<TITLE>Passing the list of assigned agents to a workflow rule</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<BR>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">Dear workflow colleagues!</FONT></SPAN>
</P>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">For a couple of worklfow steps, we defined a list of assigned agents that are allowed to execute the step. The list contains all users having one of the roles:</FONT></SPAN></P>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">ROLE1 or ROLE2 or ROLE3</FONT></SPAN>
</P>
<BR>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">The workflow rule determining the responsbile agents for processing a workflow step is repersented by a funcitonal module that does not take into consideration the roles a given user is in and sometimes determines a user, who does not have any of the roles above.</FONT></SPAN></P>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">Withing the rule (actually within the funcitonal module), I can easily check whether the determined user is in a given role, but I could hardly determine an alternative user, should the determined one does not have any of the roles above.</FONT></SPAN></P>
<BR>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">To solve the problem, I would like to pass to the workflow rule (and ulitmatelay to the functional module) a list of all assigned agents. In the functional module, I could pick up any of the users from the list, if the determined user does not have any of the roles above.</FONT></SPAN></P>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">But: How can I do that, i.e. how can I pass the list of assigned agents to the workflow rule?</FONT></SPAN>
</P>
<BR>
<P><SPAN LANG="de-at"><FONT SIZE=2 FACE="Arial">Thank you!</FONT></SPAN><SPAN LANG="de"></SPAN>
</P>
</BODY>
</HTML>