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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Margaret, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>UWL entries are always updated in two hits when you open your inbox. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The first round brings in the basic details like subject, sent date, priority, etc. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The second round brings in additional details including your attributes. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So usually it’s just a case of waiting a little while for the refresh to occur. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It can be impacted by clicking on each row – because that will go and get all the details for that work item. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Come to think of it... doing that might actually be slowing things down in some ways because it’s interfering with the normal refresh process. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You also need to consider the volume of data in your UWL inbox, your UWL cache and portal cache ... i.e. it could be general system performance issues that are slowing things down. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Obviously if you have fewer work items in your inbox it’s less effort for the system to retrieve all the details. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Instead of clicking on each row, try using the Refresh link or context menu item in the top right hand corner of the UWL just above the worklist itself. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If that sorts it it’s just normal behaviour and you should maybe ask your basis guys how well the system is performing at the time.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The only other thing you can do is to look at the Personalization options for the iview – in the same context menu as the Refresh – to adjust the refresh rate. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There’s also a new forceRefresh option for the UWL in the latest releases of the Portal if you have it. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Good luck, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jocelyn <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Margaret Jaco<br><b>Sent:</b> Friday, 21 October 2011 11:05 AM<br><b>To:</b> sap-wug@mit.edu<br><b>Subject:</b> UWL in portal with a sub-views<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Can anyone send me in the direction of some documentation that will enable me to update my xml for a sub-view.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The sub-view is working well and all the columns are in place and "show up/display". However, when there are many items the columns on the first row are all populated but on the subsequent rows only the subject column is populated. Clicking on any of the rows updates the columns but this has to be done one by one. Is there any way to get the full screen of UWL entries updated with the container entries immediately on display without having to click on each entry.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Margaret Jaco.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Staples Australia.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://ce.com.au/"><span style='text-decoration:none'><img border=0 id="_x0000_i1025" src="http://logo.staples.com.au/logo2.gif"></span></a><br><span style='font-size:10.0pt;font-family:"arial;","serif";color:black'>The information contained in this email and any attached files are strictly private and confidential. This email should be read by the intended addressee only. If the recipient of this message is not the intended addressee, please call Corporate Express Australia Pty Limited on +61 2 9335 0555 or Corporate Express New Zealand Limited on +64 9 271 7600 and promptly delete this email and any attachments. The intended recipient of this email may only use, reproduce, disclose or distribute the information contained in this email and any attached files with Corporate Express' permission. If you are not the intended addressee, you are strictly prohibited from using, reproducing, disclosing or distributing the information contained in this email and any attached files. Corporate Express advises that this email and any attached files should be scanned to detect viruses. Corporate Express accepts no liability for loss or damage (whether caused by negligence or not) resulting from the use of any attached files.</span><o:p></o:p></p></div></body></html>