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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We have solved the issue with the Decision
Work Item:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>ENVIRONMENT:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We have a Z* business object that calls a
screen in a large Z* function pool. The object method used CALL FUNCTION
to enter the pool and inside that function the CALL SCREEN arises. This
approach was erratic. The method was changed to do a SUBMIT AND RETURN,
which appears to be stable. This required writing a very simple
REPORT that accepted parameters and passed them to the same Z* function
module. By SUBMITting a new REPORT it appeared to clear the ghosting in
HTML differently than the CALL FUNCTION into a FUNCTION-POOL did.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>ADDITIONAL TESTING NOTES:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Changing the system parameters [the system
GUI buffer sizes?] had no impact on the behavior.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Having the method call directly into a
FORM of the function pool (e.g. PERFORM Entry_Point(SAPLZxxx) USING ... where
Zxxx is the function group) also had the erratic behavior.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Having the method call directly [i.e. the
PERFORM into another program] into a REPORT that calls dynpros with CALL
SCREEN had some success and some failures. In the failure case, the SWO1
business object dumped with DYNPRO_NOT_FOUND because it looked for it in the
calling program [business object,] not the called one! However, a later
test did appear to transfer control to a different called program
correctly.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>It appears that something happens with the
SUBMIT that really passes control (perhaps the active call stack) to
the called REPORT and clears the HTML ghosts in the layer, whereas
program-to-program calls and CALL FUNCTION into a FUNCTION-POOL do not always
appear to register that control has passed. This may be a bug in the SAP
business object, as the developer has never encountered similar erratic
behavior elsewhere in ABAP. Or perhaps the HTML gets off track in its
version of the stack.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The Developer suspects that the erratic
behavior is more likely to arise with large function pools (many screens, large
GUI STATUS to buffer, lots of F1 help on the fields) and is likely avoided in
normal-sized applications. If this is the case, another approach would be
to make smaller function pools for these entry points and their screens.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Regards,</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Sue Doughty<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>SAP Workflow Specialist<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Old Dominion Freight Line, Inc.<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'>Thomasville</span></font></st1:City><font size=2 color=blue
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:blue'>, <st1:State
w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27265</st1:PostalCode></span></font></st1:place><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'> <o:p></o:p></span></font></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Sue Doughty <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, October 03, 2011
7:46 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'SAP Workflow Users' Group'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Strange Behavior of
Decision Work Item</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We are in ECC 6.0, EHP4. Any help
would be greatly appreciated. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I have a very simple custom workflow.
It loops until the user clicks the Complete Workflow button. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=525 height=279 id="_x0000_i1028"
src="cid:image001.jpg@01CC8978.8E3CC590"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The first button takes the user into
change mode of the custom transaction.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=803 height=449 id="_x0000_i1029"
src="cid:image002.jpg@01CC8978.8E3CC590"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>When clicking the Green Arrow back in QAS
or PRD, it returns to a blank screen. In DEV, it takes the user back to
the first screenshot above, which is what should happen. Then the user
can Complete the Workflow or go back into the transaction.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=681 height=311 id="_x0000_i1030"
src="cid:image003.jpg@01CC8978.8E3CC590"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Like I said, in DEV, the workflow works
perfectly, but in QAS and PRD, the blank screen appears. The user then
has to go out of the workflow in-box and back in before executing it again to
get the decision steps again. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Sometimes there is a pop-up window that
appears when exiting the transaction saying that the data has changed and
asking if the user wants to save the changes. The pop-up will display in
DEV, but not in QAS or PRD. In QAS and PRD, it goes to the blank Decision
screen.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=429 height=142 id="_x0000_i1032"
src="cid:image004.jpg@01CC8978.8E3CC590"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We have created a test user in DEV that
has the user’s security that is in QAS. So, the security is the
same in all three systems.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I feel like it must have something to do
with the pop-up screen, but don’t know why that would display in DEV, but
not QAS or PRD.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Regards,</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 color=blue
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:blue'>Sue
Doughty</span></font></st1:PersonName><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>SAP Workflow Specialist</span></font><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'> <o:p></o:p></span></font></p>
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