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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Hi Michael,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Thank you for your response.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I hope this is not a stupid question, but
how do you turn off the HTML rendering?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Regards,</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Sue Doughty</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=4 face=Calibri><span lang=EN style='font-size:
13.5pt;font-family:Calibri'><o:p> </o:p></span></font></p>
</div>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>michael.mcley@daimler.com<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 06, 2011
11:34 AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Strange Behavior of
Decision Work Item</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
</span></font><font size=2 face=sans-serif><span style='font-size:10.0pt;
font-family:sans-serif'>Sue,</span></font><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>I'm
very late on this issue, but we had a similar problem a few years ago that was
ultimately related to some problems between (let's say) Microsoft and SAP. It
was specific to a few PCs though and not which server was being used.</span></font><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>Not
that you wouldn't already know this, but there is a way to turn off the HTML
rendering so that you only get a kind of old-school looking decision popup
instead of the full blown HTML. That would at least tell you if this is
an HTML issue or really a problem with the decision dialog rendering...</span></font><o:p></o:p></p>
<p style='margin-bottom:12.0pt'><b><font size=4 color=olive
face="Times New Roman"><span style='font-size:13.5pt;color:olive;font-weight:
bold'>Michael McLey</span></font></b><font color=olive><span style='color:olive'><br>
MBUSI - IT Parts & Administration </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
Mercedes-Benz US International, Inc.<br>
<st1:address w:st="on"><st1:Street w:st="on">1 Mercedes Drive</st1:Street><font
size=3><span style='font-size:12.0pt'> </span></font><br>
<st1:City w:st="on">Vance</st1:City>, <st1:State w:st="on">AL</st1:State> <st1:PostalCode
w:st="on">35490</st1:PostalCode></st1:address></span></font><font color=olive><span
style='color:olive'> </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
PHONE: (205) 462 - 5239</span></font><font color=olive><span
style='color:olive'> </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
EMAIL: michael.mcley@daimler.com</span></font><font color=olive><span
style='color:olive'> </span></font><br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal><b><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif;font-weight:bold'>wug@workflowconnections.com</span></font></b><br>
<font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Sent
by: sap-wug-bounces@mit.edu</span></font><o:p></o:p></p>
<p><font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:
sans-serif'>10/06/2011 10:06 AM</span></font><o:p></o:p></p>
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<td valign=top bgcolor=white style='background:white;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=center style='text-align:center'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Please
respond to<br>
sap-wug@mit.edu</span></font><o:p></o:p></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p></o:p></span></font></p>
</td>
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style='width:100.0%'>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>To</span></font><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>sap-wug@mit.edu</span></font><o:p></o:p></p>
</td>
</tr>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>cc</span></font><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Subject</span></font><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>Re: Strange Behavior of Decision Work Item</span></font><o:p></o:p></p>
</td>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p></o:p></span></font></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
<br>
</span></font><tt><font size=2 face="Courier New"><span style='font-size:10.0pt'>Hi
Sue,</span></font></tt><font size=2 face="Courier New"><span style='font-size:
10.0pt;font-family:"Courier New"'><br>
<br>
<tt><font face="Courier New">Slightly offbeat approach: It looks like it may be
an HTML page not</font></tt><br>
<tt><font face="Courier New">rendering, which could point to frontend issues.
Are dev/prd systems on</font></tt><br>
<tt><font face="Courier New">the same patch level? And have you tried logging
on and testing it in dev</font></tt><br>
<tt><font face="Courier New">and QA/PRD from the same machine?</font></tt><br>
<br>
<tt><font face="Courier New">Regards,</font></tt><br>
<tt><font face="Courier New">Mike</font></tt><br>
<br>
<br>
<tt><font face="Courier New">On Mon, October 3, 2011 12:45 pm, Sue Doughty
wrote:</font></tt><br>
<tt><font face="Courier New">> We are in ECC 6.0, EHP4. Any help would
be greatly appreciated.</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> I have a very simple custom workflow.
It loops until the user clicks the</font></tt><br>
<tt><font face="Courier New">> Complete Workflow button.</font></tt><br>
<tt><font face="Courier New">> [cid:image005.jpg@01CC81A0.7CB09700]</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> The first button takes the user into change
mode of the custom</font></tt><br>
<tt><font face="Courier New">> transaction.</font></tt><br>
<tt><font face="Courier New">> [cid:image006.jpg@01CC81A0.7CB09700]</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> When clicking the Green Arrow back in QAS or
PRD, it returns to a blank</font></tt><br>
<tt><font face="Courier New">> screen. In DEV, it takes the user back
to the first screenshot above,</font></tt><br>
<tt><font face="Courier New">> which is what should happen. Then the
user can Complete the Workflow or</font></tt><br>
<tt><font face="Courier New">> go back into the transaction.</font></tt><br>
<tt><font face="Courier New">> [cid:image007.jpg@01CC81A0.7CB09700]</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> Like I said, in DEV, the workflow works
perfectly, but in QAS and PRD, the</font></tt><br>
<tt><font face="Courier New">> blank screen appears. The user then has
to go out of the workflow in-box</font></tt><br>
<tt><font face="Courier New">> and back in before executing it again to get
the decision steps again.</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> Sometimes there is a pop-up window that
appears when exiting the</font></tt><br>
<tt><font face="Courier New">> transaction saying that the data has changed
and asking if the user wants</font></tt><br>
<tt><font face="Courier New">> to save the changes. The pop-up will
display in DEV, but not in QAS or</font></tt><br>
<tt><font face="Courier New">> PRD. In QAS and PRD, it goes to the
blank Decision screen.</font></tt><br>
<tt><font face="Courier New">> [cid:image008.jpg@01CC81A0.7CB09700]</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> We have created a test user in DEV that has
the user's security that is in</font></tt><br>
<tt><font face="Courier New">> QAS. So, the security is the same in
all three systems.</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> I feel like it must have something to do with
the pop-up screen, but don't</font></tt><br>
<tt><font face="Courier New">> know why that would display in DEV, but not
QAS or PRD.</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> Regards,</font></tt><br>
<tt><font face="Courier New">> Sue Doughty</font></tt><br>
<tt><font face="Courier New">> SAP Workflow Specialist</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">>
_______________________________________________</font></tt><br>
<tt><font face="Courier New">> SAP-WUG mailing list</font></tt><br>
<tt><font face="Courier New">> SAP-WUG@mit.edu</font></tt><br>
<tt><font face="Courier New">>
http://mailman.mit.edu/mailman/listinfo/sap-wug</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<br>
<br>
<tt><font face="Courier New">_______________________________________________</font></tt><br>
<tt><font face="Courier New">SAP-WUG mailing list</font></tt><br>
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