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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Michael,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Thank you for your reply,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I did try this and it is the HTML
rendering that is failing. I’ve looked for <st1:City w:st="on"><st1:place
w:st="on">OSS</st1:place></st1:City> notes and didn’t find anything. I’ve
sent the email to our Basis group to check for GUI issues.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Regards,</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Sue</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>michael.mcley@daimler.com<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, October 12, 2011
8:59 AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Strange Behavior of
Decision Work Item</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
</span></font><font size=2 face=sans-serif><span style='font-size:10.0pt;
font-family:sans-serif'>Sue,</span></font><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>Hopefully
the screenshots come thru. If not I can make a word doc or something.</span></font><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>From
the business workplace (SWUS) you can use the menu Settings -> Workflow
Settings -> Personal Settings</span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>From
the test workflow (SWUS) you would use menu Goto -> Personal workflow
settings</span></font><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>...and
get the following dialog. If you click the "No HTML in execution of
decision tasks" checkbox then no HTML will be used in the dialog display.</span></font><br>
<img width=534 height=502 id="_x0000_i1025"
src="cid:image001.gif@01CC88CA.6096D210"><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>It
will take a decision task that looks something like this...</span></font><br>
<img width=656 height=514 id="_x0000_i1026"
src="cid:image002.gif@01CC88CA.6096D210"><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>and
turn it into something like this...</span></font><br>
<img width=656 height=514 id="_x0000_i1027"
src="cid:image003.gif@01CC88CA.6096D210"><br>
<br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>this
helped us to determine that the problem was client specific (meaning a display
problem) and not a server problem. The dialog was properly formed, it
just couldn't display using HTML. To find out what is wrong with the
clients, you would have to look in <st1:City w:st="on"><st1:place w:st="on">OSS</st1:place></st1:City>
or something. Also you may check that GuiXT is not interfering somehow.</span></font><o:p></o:p></p>
<p style='margin-bottom:12.0pt'><b><font size=4 color=olive
face="Times New Roman"><span style='font-size:13.5pt;color:olive;font-weight:
bold'>Michael McLey</span></font></b><font color=olive><span style='color:olive'><br>
MBUSI - IT Parts & Administration </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
Mercedes-Benz US International, Inc.<br>
<st1:address w:st="on"><st1:Street w:st="on">1 Mercedes Drive</st1:Street><font
size=3><span style='font-size:12.0pt'> </span></font><br>
<st1:City w:st="on">Vance</st1:City>, <st1:State w:st="on">AL</st1:State> <st1:PostalCode
w:st="on">35490</st1:PostalCode></st1:address></span></font><font color=olive><span
style='color:olive'> </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
PHONE: (205) 462 - 5239</span></font><font color=olive><span
style='color:olive'> </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
EMAIL: michael.mcley@daimler.com</span></font><font color=olive><span
style='color:olive'> </span></font><br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal><b><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif;font-weight:bold'>Sue.Doughty@odfl.com</span></font></b><br>
<font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Sent
by: sap-wug-bounces@mit.edu</span></font><o:p></o:p></p>
<p><font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:
sans-serif'>10/12/2011 06:30 AM</span></font><o:p></o:p></p>
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<p class=MsoNormal align=center style='text-align:center'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Please
respond to<br>
sap-wug@mit.edu</span></font><o:p></o:p></p>
</td>
</tr>
</table>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p></o:p></span></font></p>
</td>
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<table class=MsoNormalTable border=0 cellpadding=0 width="100%"
style='width:100.0%'>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>To</span></font><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>sap-wug@mit.edu</span></font><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>cc</span></font><o:p></o:p></p>
</td>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Subject</span></font><o:p></o:p></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>RE: Strange Behavior of Decision Work Item</span></font><o:p></o:p></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
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</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p></o:p></span></font></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
<br>
</span></font><font size=2 color=blue face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:blue'>Hi Michael,</span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'> </span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'>Thank you for your response.</span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'> </span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'>I hope this is not a stupid question, but how do you turn off
the HTML rendering?</span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'> </span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'>Regards,</span></font><br>
<font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'>Sue Doughty</span></font><br>
<font color=blue><span style='color:blue'> </span></font><br>
<font size=4 face=Calibri><span style='font-size:13.5pt;font-family:Calibri'> </span></font><o:p></o:p></p>
<p class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
</span></font><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>michael.mcley@daimler.com<b><span
style='font-weight:bold'><br>
Sent:</span></b> Thursday, October 06, 2011 11:34 AM<b><span style='font-weight:
bold'><br>
To:</span></b> sap-wug@mit.edu<b><span style='font-weight:bold'><br>
Subject:</span></b> Re: Strange Behavior of Decision Work Item</span></font><br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'><br>
Sue,</span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'><br>
I'm very late on this issue, but we had a similar problem a few years ago that
was ultimately related to some problems between (let's say) Microsoft and SAP. It
was specific to a few PCs though and not which server was being used.</span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'><br>
Not that you wouldn't already know this, but there is a way to turn off the
HTML rendering so that you only get a kind of old-school looking decision popup
instead of the full blown HTML. That would at least tell you if this is
an HTML issue or really a problem with the decision dialog rendering...</span></font><o:p></o:p></p>
<p><b><font size=4 color=olive face="Times New Roman"><span style='font-size:
13.5pt;color:olive;font-weight:bold'>Michael McLey</span></font></b><font
color=olive><span style='color:olive'><br>
MBUSI - IT Parts & Administration </span></font><font size=2 color=olive><span
style='font-size:10.0pt;color:olive'><br>
Mercedes-Benz US International, Inc.<br>
<st1:Street w:st="on"><st1:address w:st="on">1 Mercedes Drive</st1:address></st1:Street><br>
<st1:place w:st="on"><st1:City w:st="on">Vance</st1:City>, <st1:State w:st="on">AL</st1:State>
<st1:PostalCode w:st="on">35490</st1:PostalCode></st1:place><br>
PHONE: (205) 462 - 5239<br>
EMAIL: michael.mcley@daimler.com</span></font><font color=olive><span
style='color:olive'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif;font-weight:bold'>wug@workflowconnections.com</span></font></b><font
size=1 face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'><br>
Sent by: sap-wug-bounces@mit.edu</span></font><o:p></o:p></p>
<p><font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:
sans-serif'>10/06/2011 10:06 AM</span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<tr>
<td valign=top bgcolor=white style='background:white;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=center style='text-align:center'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Please
respond to<br>
sap-wug@mit.edu</span></font><o:p></o:p></p>
</td>
</tr>
</table>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p></o:p></span></font></p>
</td>
<td width="57%" valign=top style='width:57.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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style='width:100.0%'>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>To</span></font><o:p></o:p></p>
</td>
<td width="85%" valign=top style='width:85.0%;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>sap-wug@mit.edu</span></font><o:p></o:p></p>
</td>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>cc</span></font><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</td>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Subject</span></font><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>Re: Strange Behavior of Decision Work Item</span></font><o:p></o:p></p>
</td>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br>
<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</td>
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</table>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p></o:p></span></font></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
</span></font><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><br>
Hi Sue,<br>
<br>
Slightly offbeat approach: It looks like it may be an HTML page not<br>
rendering, which could point to frontend issues. Are dev/prd systems on<br>
the same patch level? And have you tried logging on and testing it in dev<br>
and QA/PRD from the same machine?<br>
<br>
Regards,<br>
Mike<br>
<br>
<br>
On Mon, October 3, 2011 12:45 pm, Sue Doughty wrote:<br>
> We are in ECC 6.0, EHP4. Any help would be greatly appreciated.<br>
><br>
> I have a very simple custom workflow. It loops until the user clicks
the<br>
> Complete Workflow button.<br>
> [cid:image005.jpg@01CC81A0.7CB09700]<br>
><br>
> The first button takes the user into change mode of the custom<br>
> transaction.<br>
> [cid:image006.jpg@01CC81A0.7CB09700]<br>
><br>
> When clicking the Green Arrow back in QAS or PRD, it returns to a blank<br>
> screen. In DEV, it takes the user back to the first screenshot
above,<br>
> which is what should happen. Then the user can Complete the Workflow
or<br>
> go back into the transaction.<br>
> [cid:image007.jpg@01CC81A0.7CB09700]<br>
><br>
> Like I said, in DEV, the workflow works perfectly, but in QAS and PRD, the<br>
> blank screen appears. The user then has to go out of the workflow
in-box<br>
> and back in before executing it again to get the decision steps again.<br>
><br>
> Sometimes there is a pop-up window that appears when exiting the<br>
> transaction saying that the data has changed and asking if the user wants<br>
> to save the changes. The pop-up will display in DEV, but not in QAS
or<br>
> PRD. In QAS and PRD, it goes to the blank Decision screen.<br>
> [cid:image008.jpg@01CC81A0.7CB09700]<br>
><br>
> We have created a test user in DEV that has the user's security that is in<br>
> QAS. So, the security is the same in all three systems.<br>
><br>
> I feel like it must have something to do with the pop-up screen, but don't<br>
> know why that would display in DEV, but not QAS or PRD.<br>
><br>
><br>
> Regards,<br>
> Sue Doughty<br>
> SAP Workflow Specialist<br>
><br>
> _______________________________________________<br>
> SAP-WUG mailing list<br>
> SAP-WUG@mit.edu<br>
> http://mailman.mit.edu/mailman/listinfo/sap-wug<br>
><br>
<br>
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