<br><font size=2 face="sans-serif">Sue,</font><br><br><font size=2 face="sans-serif">Hopefully the screenshots come thru.
If not I can make a word doc or something.</font><br><br><font size=2 face="sans-serif">From the business workplace (SWUS) you
can use the menu Settings -> Workflow Settings -> Personal Settings</font><br><font size=2 face="sans-serif">From the test workflow (SWUS) you would
use menu Goto -> Personal workflow settings</font><br><br><font size=2 face="sans-serif">...and get the following dialog. If
you click the "No HTML in execution of decision tasks" checkbox
then no HTML will be used in the dialog display.</font><br><img src=cid:_1_08271BB4082718CC00475A0586257927><br><br><font size=2 face="sans-serif">It will take a decision task that looks
something like this...</font><br><img src=cid:_1_0827331C0827270C00475A0586257927><br><br><font size=2 face="sans-serif">and turn it into something like this...</font><br><img src=cid:_1_08273B980827397000475A0586257927><br><br><br><font size=2 face="sans-serif">this helped us to determine that the
problem was client specific (meaning a display problem) and not a server
problem. The dialog was properly formed, it just couldn't display
using HTML. To find out what is wrong with the clients, you
would have to look in OSS or something. Also you may check that GuiXT
is not interfering somehow.<br></font><font size=4 color=#808000><b> </b></font><p><font size=4 color=#808000><b>Michael McLey</b></font><font size=3 color=#808000><b></b><br>MBUSI - IT Parts & Administration </font><font size=2 color=#808000><br>Mercedes-Benz US International, Inc.</font><font size=3 color=#808000></font><font size=2 color=#808000><br>1 Mercedes Drive</font><font size=3 color=#808000> </font><font size=2 color=#808000><br>Vance, AL 35490</font><font size=3 color=#808000> </font><font size=2 color=#808000><br>PHONE: (205) 462 - 5239</font><font size=3 color=#808000> </font><font size=2 color=#808000><br>EMAIL: michael.mcley@daimler.com</font><font size=3 color=#808000>
</font><br><br><br><table width=100%><tr valign=top><td width=40%><font size=1 face="sans-serif"><b>Sue.Doughty@odfl.com</b></font><br><font size=1 face="sans-serif">Sent by: sap-wug-bounces@mit.edu</font><p><font size=1 face="sans-serif">10/12/2011 06:30 AM</font><table border><tr valign=top><td bgcolor=white><div align=center><font size=1 face="sans-serif">Please respond to<br>sap-wug@mit.edu</font></div></table><br><td width=59%><table width=100%><tr valign=top><td><div align=right><font size=1 face="sans-serif">To</font></div><td><font size=1 face="sans-serif">sap-wug@mit.edu</font><tr valign=top><td><div align=right><font size=1 face="sans-serif">cc</font></div><td><tr valign=top><td><div align=right><font size=1 face="sans-serif">Subject</font></div><td><font size=1 face="sans-serif">RE: Strange Behavior of Decision Work
Item</font></table><br><table><tr valign=top><td><td></table><br></table><br><br><br><font size=2 color=blue face="Arial">Hi Michael,</font><br><font size=2 color=blue face="Arial"> </font><br><font size=2 color=blue face="Arial">Thank you for your response.</font><br><font size=2 color=blue face="Arial"> </font><br><font size=2 color=blue face="Arial">I hope this is not a stupid question,
but how do you turn off the HTML rendering?</font><br><font size=2 color=blue face="Arial"> </font><br><font size=2 color=blue face="Arial">Regards,</font><br><font size=2 color=blue face="Arial">Sue Doughty</font><br><font size=3 color=blue face="Times New Roman"> </font><br><font size=4 face="Calibri"> </font><div align=center><br><hr></div><br><font size=2 face="Tahoma"><b>From:</b> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu]
<b>On Behalf Of </b>michael.mcley@daimler.com<b><br>Sent:</b> Thursday, October 06, 2011 11:34 AM<b><br>To:</b> sap-wug@mit.edu<b><br>Subject:</b> Re: Strange Behavior of Decision Work Item</font><br><font size=3 face="Times New Roman"> </font><br><font size=2 face="sans-serif"><br>Sue,</font><font size=3 face="Times New Roman"><br></font><font size=2 face="sans-serif"><br>I'm very late on this issue, but we had a similar problem a few years ago
that was ultimately related to some problems between (let's say) Microsoft
and SAP. It was specific to a few PCs though and not which server
was being used.</font><font size=3 face="Times New Roman"><br></font><font size=2 face="sans-serif"><br>Not that you wouldn't already know this, but there is a way to turn off
the HTML rendering so that you only get a kind of old-school looking decision
popup instead of the full blown HTML. That would at least tell you
if this is an HTML issue or really a problem with the decision dialog rendering...</font><p><font size=4 color=#808000 face="Times New Roman"><b>Michael McLey</b></font><font size=3 color=#808000 face="Times New Roman"><br>MBUSI - IT Parts & Administration </font><font size=2 color=#808000 face="Times New Roman"><br>Mercedes-Benz US International, Inc.<br>1 Mercedes Drive</font><font size=3 color=#808000 face="Times New Roman"></font><font size=2 color=#808000 face="Times New Roman"><br>Vance, AL 35490</font><font size=3 color=#808000 face="Times New Roman"></font><font size=2 color=#808000 face="Times New Roman"><br>PHONE: (205) 462 - 5239</font><font size=3 color=#808000 face="Times New Roman"></font><font size=2 color=#808000 face="Times New Roman"><br>EMAIL: michael.mcley@daimler.com</font><font size=3 color=#808000 face="Times New Roman"> </font><font size=3 face="Times New Roman"><br></font><p><table width=100%><tr valign=top><td width=42%><font size=1 face="sans-serif"><b>wug@workflowconnections.com</b><br>Sent by: sap-wug-bounces@mit.edu</font><p><font size=1 face="sans-serif">10/06/2011 10:06 AM</font><p><br><table border=4><tr valign=top><td bgcolor=white><div align=center><font size=1 face="sans-serif">Please respond to<br>sap-wug@mit.edu</font></div></table><br><td width=57%><br><table width=100%><tr valign=top><td width=14%><div align=right><font size=1 face="sans-serif">To</font></div><td width=85%><font size=1 face="sans-serif">sap-wug@mit.edu</font><tr valign=top><td><div align=right><font size=1 face="sans-serif">cc</font></div><td><font size=3 face="Times New Roman"> </font><tr valign=top><td><div align=right><font size=1 face="sans-serif">Subject</font></div><td><font size=1 face="sans-serif">Re: Strange Behavior of Decision Work
Item</font></table><br><font size=3 face="Times New Roman"> </font><p><br><table><tr valign=top><td><font size=3 face="Times New Roman"> </font><td><font size=3 face="Times New Roman"> </font></table><br></table><p><font size=3 face="Times New Roman"><br><br></font><font size=2 face="Courier New"><br>Hi Sue,<br><br>Slightly offbeat approach: It looks like it may be an HTML page not<br>rendering, which could point to frontend issues. Are dev/prd systems on<br>the same patch level? And have you tried logging on and testing it in dev<br>and QA/PRD from the same machine?<br><br>Regards,<br>Mike<br><br><br>On Mon, October 3, 2011 12:45 pm, Sue Doughty wrote:<br>> We are in ECC 6.0, EHP4. Any help would be greatly appreciated.<br>><br>> I have a very simple custom workflow. It loops until the user
clicks the<br>> Complete Workflow button.<br>> [cid:image005.jpg@01CC81A0.7CB09700]<br>><br>> The first button takes the user into change mode of the custom<br>> transaction.<br>> [cid:image006.jpg@01CC81A0.7CB09700]<br>><br>> When clicking the Green Arrow back in QAS or PRD, it returns to a
blank<br>> screen. In DEV, it takes the user back to the first screenshot
above,<br>> which is what should happen. Then the user can Complete the
Workflow or<br>> go back into the transaction.<br>> [cid:image007.jpg@01CC81A0.7CB09700]<br>><br>> Like I said, in DEV, the workflow works perfectly, but in QAS and
PRD, the<br>> blank screen appears. The user then has to go out of the workflow
in-box<br>> and back in before executing it again to get the decision steps again.<br>><br>> Sometimes there is a pop-up window that appears when exiting the<br>> transaction saying that the data has changed and asking if the user
wants<br>> to save the changes. The pop-up will display in DEV, but not
in QAS or<br>> PRD. In QAS and PRD, it goes to the blank Decision screen.<br>> [cid:image008.jpg@01CC81A0.7CB09700]<br>><br>> We have created a test user in DEV that has the user's security that
is in<br>> QAS. So, the security is the same in all three systems.<br>><br>> I feel like it must have something to do with the pop-up screen, but
don't<br>> know why that would display in DEV, but not QAS or PRD.<br>><br>><br>> Regards,<br>> Sue Doughty<br>> SAP Workflow Specialist<br>><br>> _______________________________________________<br>> SAP-WUG mailing list<br>> SAP-WUG@mit.edu<br>> http://mailman.mit.edu/mailman/listinfo/sap-wug<br>><br><br><br>_______________________________________________<br>SAP-WUG mailing list<br>SAP-WUG@mit.edu<br>http://mailman.mit.edu/mailman/listinfo/sap-wug</font><font size=3 face="Times New Roman"><br></font><font size=2 color=#808080 face="sans-serif"><br><br>If you are not the intended addressee, please inform us immediately that
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