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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We are in ECC 6.0, EHP4.&nbsp; Any help
would be greatly appreciated. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I have a very simple custom workflow. &nbsp;It
loops until the user clicks the Complete Workflow button.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=525 height=279 id="_x0000_i1028"
src="cid:image005.jpg@01CC81A0.7CB09700"><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The first button takes the user into
change mode of the custom transaction.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=803 height=449 id="_x0000_i1029"
src="cid:image006.jpg@01CC81A0.7CB09700"><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>When clicking the Green Arrow back in QAS
or PRD, it returns to a blank screen.&nbsp; In DEV, it takes the user back to
the first screenshot above, which is what should happen. &nbsp;Then the user
can Complete the Workflow or go back into the transaction.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=681 height=311 id="_x0000_i1030"
src="cid:image007.jpg@01CC81A0.7CB09700"><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Like I said, in DEV, the workflow works
perfectly, but in QAS and PRD, the blank screen appears.&nbsp; The user then
has to go out of the workflow in-box and back in before executing it again to
get the decision steps again.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Sometimes there is a pop-up window that
appears when exiting the transaction saying that the data has changed and
asking if the user wants to save the changes. &nbsp;The pop-up will display in
DEV, but not in QAS or PRD.&nbsp; In QAS and PRD, it goes to the blank Decision
screen.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><img width=429 height=142 id="_x0000_i1032"
src="cid:image008.jpg@01CC81A0.7CB09700"><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We have created a test user in DEV that has
the user&#8217;s security that is in QAS. &nbsp;So, the security is the same in
all three systems.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I feel like it must have something to do
with the pop-up screen, but don&#8217;t know why that would display in DEV, but
not QAS or PRD.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Regards,</span></font><font color=blue><span
style='color:blue'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 color=blue
 face=Arial><span style='font-size:10.0pt;font-family:Arial;color:blue'>Sue
 Doughty</span></font></st1:PersonName><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>SAP Workflow Specialist</span></font><font
color=blue><span style='color:blue'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'>&nbsp;<o:p></o:p></span></font></p>

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