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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink="#606420"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Hari,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I suspect the 200,000+ work items in the users inbox are also in all other users inboxes? E.g. Agent Assignment = All users. Is this the case or are these assigned directly to this user alone?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>When you look in SWI5 can you see any work items? Get the user to create a test work item (SWU3 -> Verification workflow) and see if this shows up in SWI5. Does it?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Eddie<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>hari.bommaraju@accenture.com<br><b>Sent:</b> 15 July 2011 13:00<br><b>To:</b> sap-wug@mit.edu<br><b>Subject:</b> Workflow messages in SAP Inbox but can not be read via SWI5<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'>Team!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'>One of the user reported that he has around 200+ workflow messages in his SAP Inbox. He also sent a screen shot confirming this.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'>When I run SWI5 against this user – I do not find any! What might have gone wrong!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'>Br,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif"'>Hari<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited.</span><o:p></o:p></p></div></body></html>