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<p>Hi Srinivas,</p>
<p> </p>
<p>This is really strange, you might have a local Front End problem. Please do one thing:</p>
<p> </p>
<p>Go to transaction sost and select one of the emails which was sent to you, go to display document, change into the attributes tab. Let us know the document class and document size. It is normaly below 5kb. Forward the email and open it from a different PC
and non MS mail program, same behaviour?</p>
<p> </p>
<p>I think this is a Front End problem.</p>
<p> </p>
<p>Cheers Dominik</p>
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<div style="DIRECTION: ltr" id="divRpF116147"><font color="#000000" size="2" face="Tahoma"><b>Von:</b> Srinivas Reddy [ootasrinivasreddy@gmail.com]<br>
<b>Gesendet:</b> Freitag, 3. Juni 2011 16:06<br>
<b>Bis:</b> SAP Workflow Users' Group<br>
<b>Cc:</b> daniel-benjamin.zaidspiner@sap.com<br>
<b>Betreff:</b> Re: performance issue while the user click on the email in MS outlook (extended notifications)<br>
</font><br>
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<div>Hello All,</div>
<div> </div>
<div>Thanks a lot for your replies. I would like to explain in detail what actually is happeing. Kindly check the attached document with screen prints of what is happeing?? Thanks in advance.<br>
<br>
</div>
<div class="gmail_quote">On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A <span dir="ltr">
<<a href="mailto:Margaret.Hilsbos@dayzim.com" target="_blank">Margaret.Hilsbos@dayzim.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
Srini,<br>
<br>
To enable / disable the mail send job I think you can use transaction SCOT. If possible have your Basis team do this, as it is their purview.<br>
<br>
With the server off, run SWN_SELSEN. You will be able to see the generated emails in transaction SOST. Unsent emails will have a yellow triangle icon with a message like "waiting for service". If you delete those while they are in the unsent status then the
mails will not be delivered. (Only delete the emails for your notifications - make sure you don't delete any other emails that should be sent!).<br>
<br>
Once you've cleared the messages you want to 'dump', have Basis restart the mail send job. Anything still in the SOST queue waiting delivery will be sent the next time the mail job runs.<br>
<br>
I hope this helps. However, if you've already had messages delivered and new messages still have this problem.... I'm not sure how this helps you (are you sending daily reminders for all the old work items that haven't been completed?). But anyway that is
how you delete messages you don't want to send.<br>
<br>
Margaret Hilsbos<br>
Business Systems Analyst, Corporate IT<br>
Day & Zimmermann<br>
(215) 299-5630<br>
<div class="im"><br>
<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a> [mailto:<a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>] On Behalf Of Dart, Jocelyn<br>
Sent: Thursday, June 02, 2011 2:12 AM<br>
To: SAP Workflow Users' Group<br>
</div>
<div>
<div></div>
<div class="h5">Subject: RE: performance issue while the user click on the email in MS outlook (extended notifications)<br>
<br>
Yes... Normally the basis guys fiddle with the mail server settings so the mails don't get delivered and we just clear out the old mails somehow so they don't get resent when we turn the mail server connection back on...<br>
<br>
Sorry... one of those jobs I usually just hand over because the basis guys like to control the mail connection... someone in the list might be able to give a couple of clues?<br>
<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a> [mailto:<a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>] On Behalf Of Rick Bakker<br>
Sent: Thursday, 2 June 2011 3:44 PM<br>
To: SAP Workflow Users' Group<br>
Subject: Re: performance issue while the user click on the email in MS outlook (extended notifications)<br>
<br>
Hello,<br>
<br>
I believe Jocelyn means you should just ignore the mails from the first run.<br>
<br>
regards<br>
Rick Bakker<br>
hanabi technology<br>
<br>
On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy<br>
<<a href="mailto:ootasrinivasreddy@gmail.com" target="_blank">ootasrinivasreddy@gmail.com</a>> wrote:<br>
> Hi Jocelyn,<br>
><br>
> Thanks for your answer. The problem is only in test and production system.<br>
> We have turned off the batch job for SWN_SELSEN report in development system<br>
> but still the problem is not fixed . In your last statement "dump the mails<br>
> from the first run". Please let me know how can I do this.<br>
><br>
> On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn <<a href="mailto:jocelyn.dart@sap.com" target="_blank">jocelyn.dart@sap.com</a>> wrote:<br>
>><br>
>> Hi Srini,<br>
>><br>
>> Often this happens in Test systems when the email notification is first<br>
>> configured and there are 10s to 100s of work items in the one mail, and<br>
>> hence the mail itself is huge.<br>
>><br>
>><br>
>><br>
>> These days on sites we like to do an initial run of extended notifications<br>
>> to generate the emails but dump the first lot of mails - e.g. by temporarily<br>
>> preventing the mail server from delivering them. After that the delta<br>
>> mails should be smaller and perform reasonably provided you are running your<br>
>> job at reasonable frequencies (at least once a day).<br>
>><br>
>> If you are running the SWN_SELSEN program manually or turn off your batch<br>
>> job for extended periods you need to repeat the process. Often we just<br>
>> doctor the mail server connection so that it is only active when we need it<br>
>> for test systems (and we usually don't turn it on at all for dev systems).<br>
>><br>
>><br>
>><br>
>> It's usually not a problem in a production system, unless you are turning<br>
>> on extended notifications after you have been live for some time... in which<br>
>> case the same approach will work, i.e. dump the mails from the first run.<br>
>><br>
>><br>
>><br>
>> Hope that helps.<br>
>><br>
>> Regards,<br>
>><br>
>> Jocelyn<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> From: <a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a> [mailto:<a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>] On Behalf<br>
>> Of Srinivas Reddy<br>
>> Sent: Thursday, 2 June 2011 12:19 AM<br>
>> To: SAP Workflow Users' Group<br>
>> Subject: performance issue while the user click on the email in MS outlook<br>
>> (extended notifications)<br>
>><br>
>><br>
>><br>
>> Hi Experts,<br>
>><br>
>> I am facing a performance issue while the user click on the email arrived<br>
>> via extended notification in MS outlook.The email is taking so much time to<br>
>> open. Is there any way to improve the performance.<br>
>><br>
>> --<br>
>> Thanks and Regards<br>
>> Srini..<br>
>> >><br>
>> _______________________________________________<br>
>> SAP-WUG mailing list<br>
>> <a href="mailto:SAP-WUG@mit.edu" target="_blank">SAP-WUG@mit.edu</a><br>
>> <a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><br>
>><br>
><br>
><br>
><br>
> --<br>
> Thanks and Regards<br>
> Srini..<br>
> SAP Technical Consultant<br>
> <a href="mailto:srinivasa.reddy.oota@sap.com" target="_blank">srinivasa.reddy.oota@sap.com</a><br>
> +919886760677<br>
><br>
><br>
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<br>
<br clear="all">
<br>
-- <br>
Thanks and Regards<br>
Srini..<br>
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