<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>Dale,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>Here are some other things I would check:<o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>Did you view the acceptance by contact person configuration in the new system – to see if transported correctly?<o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>Is it a fully rejected SC?<SPAN style="mso-spacerun: yes"> </SPAN>This configuration does not work for partial rejected SC.<o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>Did you have workbench transports as well as customizing (client dependant) transports – did they both move?<o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face=Calibri><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2">Are</SPAN><SPAN style="COLOR: #1f497d; mso-ansi-language: EN; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2" lang=EN> task groups TG40000003 and TG40000007 set as general tasks?<o:p></o:p></SPAN></FONT></FONT></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>Did you transport normally or using BRF_TRANSPORT_SIMPLE?<o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><FONT size=3><FONT face=Calibri>The events APPROVAL_PROCESS_DOC* are used by Alert Management to send notifications out and shouldn’t have anything to do with the process control Workflow.<o:p></o:p></FONT></FONT></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="COLOR: #1f497d; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2"><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><A name=_MailAutoSig><SPAN style="COLOR: #1f497d; mso-fareast-font-family: 'Times New Roman'; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2; mso-fareast-theme-font: minor-fareast; mso-no-proof: yes"><FONT size=3><FONT face=Calibri>Regards,<o:p></o:p></FONT></FONT></SPAN></A></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN style="mso-bookmark: _MailAutoSig"><SPAN style="COLOR: #1f497d; mso-fareast-font-family: 'Times New Roman'; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2; mso-fareast-theme-font: minor-fareast; mso-no-proof: yes"><FONT size=3 face=Calibri>Thomas Maue</FONT></SPAN></SPAN><SPAN style="COLOR: #1f497d; mso-fareast-font-family: 'Times New Roman'; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2; mso-fareast-theme-font: minor-fareast; mso-no-proof: yes"><o:p></o:p></SPAN></DIV><BR>--- On <B>Thu, 6/2/11, Ramki Maley <I><rmaley@erpworkflow.com></I></B> wrote:<BR>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Ramki Maley <rmaley@erpworkflow.com><BR>Subject: Re: Shopping Cart Rejections<BR>To: "SAP Workflow Users' Group" <sap-wug@mit.edu><BR>Date: Thursday, June 2, 2011, 12:57 PM<BR><BR>
<DIV id=yiv1490318736>Hi Dale,<BR><BR>Have you looked in the log (SLG1) and verified if your REJECTED event is being evaluated at all? I will be moving our BRF config to a QA system soon and will have to see what happens.<BR><BR>Regards,<BR>Ramki.<BR><BR>On 6/2/11 11:38 AM, Dale Brown wrote:
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<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">We are running SRM 7.0 process controlled workflow. We have configured the system in development to send work item back to orderer when shopping cart is rejected instead of having the workflow end as the system was doing.</SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">We did this by setting up a brf reject event calling an expression that checks current decision = REJECTED. We then in the config for “acceptance by contact person” defined the new reject event for task 40007994. </SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">We also added SC to event schema for transaction type SHC . This all works fine in development. We have since transported up to a pre-production system and the rejections are back to ending the workflow. </SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">It looks like for WS40000015 in our development system the workflow goes to step SRM Document Owner interaction (WS0000026) , where in the system we transported to, the flow by-passes this step and eventually ends the workflow. </SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">Everything looks like it was transported correctly. We have did swu_obuf, re-transported, etc.. but can not seem to get the workflow to behave like we want it (as it does in development). We also notice in the system we transported to, that the</SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">email for the rejection is SAP’s standard email that shows it was started by event </SPAN></FONT><FONT size=2 face=Arial><SPAN style="FONT-SIZE: 10pt">APPROVAL_PROCESS_DOC_REJECTED, sub cat APPROVAL_RESULT_NOTIFIC_NEW. Does this need to be de-activated? Is that causing the problem of not</SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Arial><SPAN style="FONT-SIZE: 10pt">recognizing our config? We don’t remember de-activating anything in development. </SPAN></FONT> </DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></DIV>
<P class=yiv1490318736MsoNormal><B><FONT size=2 face="Lucida Handwriting"><SPAN style="FONT-SIZE: 11pt; FONT-WEIGHT: bold">Dale R. Brown</SPAN></FONT></B></DIV>
<P class=yiv1490318736MsoNormal><B><FONT color=#002060 size=1 face=Helvetica><SPAN style="COLOR: rgb(0,32,96); FONT-SIZE: 9pt; FONT-WEIGHT: bold" lang=EN>DUKE UNIVERSITY</SPAN></FONT></B><B><FONT color=#002060 face="Lucida Handwriting"><SPAN style="COLOR: rgb(0,32,96); FONT-WEIGHT: bold"></SPAN></FONT></B></DIV>
<P class=yiv1490318736MsoNormal><B><FONT color=#002060 size=1 face=Helvetica><SPAN style="COLOR: rgb(0,32,96); FONT-SIZE: 9pt; FONT-WEIGHT: bold" lang=EN>Sr. Analyst, IT <BR>OIT - Application and Database Services<BR>919.684.5341</SPAN></FONT></B><FONT color=#333333 size=1 face=Helvetica><SPAN style="COLOR: rgb(51,51,51); FONT-SIZE: 9pt" lang=EN><BR><BR></SPAN></FONT></DIV>
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