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<DIV><FONT face=Arial size=2><SPAN class=533404018-28042011>I would like to use
the notification rule 00000171 to determine the agent to send an email to
letting them know they have a workitem in their inbox using the email
step.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=533404018-28042011></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=533404018-28042011>There is no place to
use a rule for this step as the recipient type selection screen on the mail
tab of the send mail step does not provide this as a choice. Does anyone
know a way to use this rule another way so I can use the results to
populate who to send the email too.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=533404018-28042011></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=533404018-28042011>Thank
you</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=533404018-28042011></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=533404018-28042011>Tom
</SPAN></FONT></DIV></BODY></HTML>