<div dir="ltr"><div>Dear Experts,</div>
<div> </div>
<div>We are facing a strange issue with work items (asynchronous task). We use this for PR release. </div>
<div> </div>
<div>In recent times, it is been observed that user is executing the workitem & approving the PR through ME29N. The PR actually moves to next approval level & a new instance of workflow is created as it should be but the workitem remains in user's inbox & the workflow will be pending in inbox. When I checked the workflow log the work item status is shown as "In Process". </div>
<div> </div>
<div>As a workaround, using workflow administrative tools I can complete the workitem & complete the workflow without any impact.</div>
<div> </div>
<div>I could not understand why workitems are hanging even when user is executing it & going back from ME29 screen after saving the PR. This is happening with no. of users & also not always. </div>
<div> </div>
<div>I have checked the dumps also & there are none at the given execution time as per workflow log. Can it be a issue with terminating events? We have not activated the event log in Production system & thus cannot track the events.</div>
<div> </div>
<div>Any inputs will be highly appreciated.<br clear="all"><br>-- <br>Regards,<br>Shaurya Jain<br></div></div>