<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="&#1;" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Verdana;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:HouschkaBold;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0cm;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
span.EmailStyle19
        {mso-style-type:personal;
        font-family:"Verdana","sans-serif";
        color:windowtext;
        font-weight:normal;
        font-style:normal;
        text-decoration:none none;}
span.EmailStyle20
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Andy, <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>There is technical training available try your local SAP education online catalogue<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>e.g. for Australia we run <o:p></o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='background:#DAE1E5;padding:3.75pt 3.75pt 3.75pt 3.75pt'><p class=MsoNormal style='line-height:10.5pt'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333'>TZBPM<o:p></o:p></span></p></td><td style='background:#DAE1E5;padding:3.75pt 3.75pt 3.75pt 3.75pt'><p class=MsoNormal style='line-height:10.5pt'><strong><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333'><a href="http://www1.sap.com/australia/services/education/globaltabbedcourse.epx?context=%5b%5b%7cTZBPM%7c%7c%7c094%7cAU%7c%5d%5d%7c">Business Process Management on SAP NetWeaver CE 7.2</a></span></strong><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333'><o:p></o:p></span></p></td></tr></table></div><p class=MsoNormal><span style='color:#1F497D'>And <o:p></o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='background:#E3E9EC;padding:3.75pt 3.75pt 3.75pt 3.75pt'><p class=MsoNormal style='line-height:10.5pt'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333'>BPM140<o:p></o:p></span></p></td><td style='background:#E3E9EC;padding:3.75pt 3.75pt 3.75pt 3.75pt'><p class=MsoNormal style='line-height:10.5pt'><strong><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333'><a href="http://www1.sap.com/australia/services/education/globaltabbedcourse.epx?context=%5b%5b%7cBPM140%7c%7c%7c084%7cAU%7c%5d%5d%7c">Model to Execution (SAP NetWeaver Business Process Management</a></span></strong><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333'><o:p></o:p></span></p></td></tr></table></div><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>There are forums on SDN where BPM is being discussed.&nbsp;&nbsp; <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Just watch out that you are on a technical NetWeaver forum where we talk about BPM as a process execution environment and not in the business expert forums which talk about BPM as a methodology and management discipline.&nbsp; They are related&#8230; i.e. the methodology/mgt leads to process models which in turn should lead to executable processes.&nbsp; But of course not every business process requires a system implementation .<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Jocelyn <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>andy.m.catherall@kraftfoods.com<br><b>Sent:</b> Friday, 14 January 2011 4:18 AM<br><b>To:</b> sap-wug@mit.edu<br><b>Subject:</b> Checking SAPWUG scope - BPM too?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi guys<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>In June/July time, there was a flurry of interest in some of the details of SAP BPM, though the discussions were more around the differences between SAP WF and NW BPM. There was also a query regarding technical training, which drew a blank.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Since then, there has been little.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Given the absence of technical training courses, I would have expected more questions along the lines of &#8220;How do I&#8230;?&#8221; as those of us playing with BPM start to understand the benefits &amp; limitations by &#8216;playing&#8217;.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>So, as I&#8217;m not seeing these questions on SAPWUG, is there an alternative forum that they should be/are being raised to? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>(&#8230; if this is the place, I may have the odd question pending </span><span lang=EN-GB style='font-size:10.0pt;font-family:Wingdings'>J</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> )<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>Thanks,</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#0060AF'>Andy Catherall</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>MDM Regional Workflow - European Technical Lead</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><br>&nbsp;&nbsp;<img border=0 width=158 height=101 id="_x0000_i1025" src="cid:image001.jpg@01CBB3D8.33E7D3D0" alt="Kraft&nbsp;Foods&nbsp;&middot;&nbsp;Information&nbsp;Systems&nbsp;"><br><br></span><b><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>Kraft Foods</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>Bournville Place, Bournville, Birmingham B30 2LU, UK</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><b><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>m</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>+44 7813 025481</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><b><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>d</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>&nbsp;+44 121 486 0566</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>i</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>&nbsp;751 0566</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><b><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>e</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>&nbsp;</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'><a href="mailto:Andy.M.Catherall@KraftFoods.com">Andy.M.Catherall@KraftFoods.com</a></span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><b><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>w</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>&nbsp;<a href="http://www.cadbury.com/" title="http://www.cadbury.com/">www.cadbury.com</a></span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold;color:#1F497D'><br></span><b><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:#0060AF'>w</span></b><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:HouschkaBold;color:black'>&nbsp;<a href="http://www.kraftfoods.com/" title="http://www.kraftfoods.com/">www.kraftfoods.com</a></span><span lang=EN-GB style='font-size:12.0pt;font-family:HouschkaBold'>&nbsp;</span><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'>&nbsp;</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>This email (including any attachment) is confidential and may contain privileged information and is intended for the use of the individual(s) to whom it is addressed. If you are not the intended recipient or receive it in error, you may not use, distribute, disclose or copy any of the information contained within it and it may be unlawful to do so. If you are not the intended recipient please notify us immediately by returning this email to us at <a href="mailto:mailerror@cadbury.com">mailerror@cadbury.com</a> and destroy all copies.<br><br>Any views expressed by individuals within this email do not necessarily reflect the views of Cadbury Holdings Ltd or any of its subsidiaries or affiliates. This email does not constitute a binding offer, acceptance, amendment, waiver or other agreement, or create any obligation whatsoever, unless such intention is clearly stated in the body of the email. Whilst we have taken reasonable steps to ensure that this email and any attachments are free from viruses, recipients are advised to subject this email to their own virus checking, in keeping with good computing practice. We accept no liability for any damage sustained as a result of any viruses. Please note that email received by Cadbury Holdings Ltd or its subsidiaries or affiliates may be monitored in accordance with applicable law.<br><br>This email originates from Cadbury Holdings Ltd (&quot;Cadbury&quot;) or Cadbury UK (&quot;Cadbury UK&quot;) as the case may be.<br><br>Cadbury Holdings Ltd: registered in England and Wales, registered no. 52457<br>Registered office address: Cadbury House, Sanderson Road, Uxbridge, Middlesex, UB8 1DH United Kingdom. Telephone: +44 (0)1895 615000 Fax:+44 (0)1895 615001<br><br>Cadbury UK: a partnership of Cadbury UK Ltd, Trebor Bassett Ltd and The Old Leo Company Ltd. Ltd each of which is registered in England and Wales. <br>Principal trading address: Cadbury House, Sanderson Road, Uxbridge, Middlesex, UB8 1DH United Kingdom. Telephone: +44 (0)1895 615000 Fax:+44 (0)1895 615001 <o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div></div></body></html>