<font size=2 face="sans-serif">Hi there,</font>
<br>
<br><font size=2 face="sans-serif">Perhaps you have already thought of
this approach,(and forgive me if I'm pointing out the obvious)</font>
<br>
<br><font size=2 face="sans-serif">Sounds like the work item landed in
the "wrong" person's inbox and it appears that that person would
know who it should have go to, correct? If so, just have the user
"right click" on the work item and select "Forward"
and they will be prompted to enter appropriate user that the work item
should have gone to.</font>
<br>
<br><font size=2 face="sans-serif">Hope this helps.</font>
<br>
<br><font size=2 face="sans-serif">Regards,</font>
<br>
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<tr>
<td bgcolor=#efefef>
<div align=center><a href=mailto:Joe_Toledo@capgroup.com><font size=1 color=blue face="Arial"><u>Joe
Toledo</u></font></a><font size=1 face="Arial"> | The Capital Group Companies<br>
Location: IRV | Extension: 55417 | Outside: 949-975-5417<br>
E-mail: joat@capgroup.com<br>
[ Mailing: </font><a href="http://maps.yahoo.com/py/maps.py?BFCat=&Pyt=Tmap&newFL=Use+Address+Below&addr=15260+Valley+Oak.&csz=92618&Country=us&Get%A0Map=Get+Map"><font size=1 color=blue face="Arial"><u>15260
Valley Oak.</u></font></a><font size=1 face="Arial"> IRV-M-3E Irvine, CA
92618 USA ]</font></div></table>
<br>
<br>
<br>
<br>
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<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">michael.mcley@daimler.com</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">sap-wug@mit.edu</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">10/27/2010 08:59 AM</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">User Container input after execution
of work item</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font>
<td><font size=1 face="sans-serif">sap-wug-bounces@mit.edu</font></table>
<br>
<hr noshade>
<br>
<br>
<br><font size=2 face="sans-serif"><br>
Hello Wuggers,</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
I have a small issue that has probably been addressed many times before,
but if you have some information or maybe a link to a similar topic ...</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
We have an invoice verification workflow where accounts payable parks an
incoming invoice and the PARKED event triggers a workflow for the approval
of the invoice. If approved, AP will post the invoice. If rejected,
AP will follow up with an additional work item (which just calls tcode
MIR4 in change mode) to modify the invoice and park again (so the approval
process will loop thereafter until the invoice is finally approved and
then deleted or posted).</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
The problem is that occasionally a reason for rejection is that the workflow
selected the wrong approver as the agent for the approval task. This
is due mostly to the less-than-accurate state of our org charts. So
yes, the right answer is to fix our org charts, but let's assume for a
variety of lame reasons this cannot be done. AP has the request that
they would like to be able to assign an agent when the invoice is parked
again, which for me means like a dialog box pops up, giving the current
agent, and allowing AP to change the agent. The selection would then
be written to a container element and that container element used in the
agent determination of the subsequent approval step.</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
So now, how to implement? </font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
I currently have the checkbox "Confirm end of processing" checked
in the AP rejected invoice task, which allows AP to decide when they are
done editing the invoice (they may want to keep the item and edit it multiple
times as more information comes to them). This dialog box would be
a great mechanism to allow them to modify the container. However
I would either have to change the dialog box, or create my own (with input
fields and functionality to write to the container) and use my Zdialog
box instead of the SAP standard. I don't know how to do this.</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
I have also thought of creating a mini-loop in the rejected invoice step
which will keep a work item in the inbox of AP until they are finally ready
to park again. This loop would have as a subsequent step some kind
of dialog which would allow input into the container. I am worried
however that this would clutter the logs with a new step every time the
work item is opened but not processed.</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
Any recommendations here? I guess this falls under the category of
ad-hoc or on-the-fly agent determination techniques.</font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
Thanks for your help.</font>
<p><font size=4 color=#808000><b>Michael McLey</b></font><font size=3 color=#808000><br>
MBUSI - IT Parts & Administration </font><font size=2 color=#808000><br>
Mercedes-Benz US International, Inc.<br>
1 Mercedes Drive</font><font size=3 color=#808000> </font><font size=2 color=#808000><br>
Vance, AL 35490</font><font size=3 color=#808000> </font><font size=2 color=#808000><br>
PHONE: (205) 462 - 5239</font><font size=3 color=#808000> </font><font size=2 color=#808000><br>
EMAIL: michael.mcley@daimler.com</font><font size=3 color=#808000>
</font><font size=2 color=#808080 face="sans-serif"><br>
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