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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Margaret, <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You need to look at the handler class CL_SWN_NOTIF_WORKFLOW and
method ADD_LINK_ACTION_DECISION.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You can if you like create your own handler and swap it at the
relevant level of the SWNCONFIG.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jocelyn<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Hilsbos, Margaret A<br>
<b>Sent:</b> Wednesday, 21 July 2010 10:30 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> RE: Links in Extended notifications need to point to portal not
backend<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Hi,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>(I
changed the subject line to make it more relevant to the actual issue - this
thread began life as "Extended notifications and UWL- no notifications
created/sent")<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>I built
the simple BSP, as Mike suggested, to do the redirect. The redirect page works
fine when I paste the link into the browser with an appropriate query string.
The problem now is that I can't find where to change the extended notification
to call my new portal iView that is based on the BSP. I tried changing the host
values in SWNCONFIG general settings, but the resulting email is still building
the url's for the user decision based on the swn_wiexecute BSP (i.e. same as
before). As I think Jocelyn had noted previously, the host values in general
settings are not the place to influence this.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>So this
is where I am stuck - how do we change the url that is called when a user
clicks a user decision link in the extended notification emails? (The objective
is to require the portal login credentials instead of the backend credentials
when the user clicks a user decision link or execute/display work item.)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Some
possible options I see are:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<ul type=disc>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span style='font-size:10.0pt;font-family:Consolas'>Custom
message template (which I don't quite know how to do yet)<o:p></o:p></span></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span style='font-size:10.0pt;font-family:Consolas'>Enhance
the standard message template (not sure if that will work)<o:p></o:p></span></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo1'><span style='font-size:10.0pt;font-family:Consolas'>Do
away with the user decision links and embed the links in the email text
(this is easier for one workflow, but more work if we want all workflows
to work this way)<o:p></o:p></span></li>
</ul>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>This
seems like it is more difficult than it should be … am I missing something
basic? I am also wondering - <o:p></o:p></span></p>
</div>
<ul type=disc>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:Consolas'>if
there are any settings that can be made in SICF for the web service that
would accomplish our objective <o:p></o:p></span></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:Consolas'>Is
there something that can be done with visualization settings (SWFVISU) for
the user decision task, so that it opens a webdynpro in the portal? (I
haven't done anything that required SWFVISU yet, so I don't know it well,
but it seems like it might be the intended approach)<o:p></o:p></span></li>
</ul>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Can
anyone provide advice or suggestions? <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Thanks!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Margaret
Hilsbos <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Business
Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Day
& Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>(215)
299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>margaret.hilsbos@dayzim.com <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>This
e-mail message is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy all copies of
the original message.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-----Original
Message-----<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>From:
sap-wug-bounces@MIT.EDU [<a href="mailto:sap-wug-bounces@MIT.EDU">mailto:sap-wug-bounces@MIT.EDU</a>]
On Behalf Of Hilsbos, Margaret A<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Sent:
Friday, June 25, 2010 2:43 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>To: SAP
Workflow Users' Group<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Subject:
RE: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Mike,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Thanks
again, this sounds like it will work and not be too difficult to accomplish. It
might be next week or longer until I get to try it, but once I do, I will post
again with my results.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Have a
great weekend!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Margaret
Hilsbos<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Business
Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Day
& Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>(215)
299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>margaret.hilsbos@dayzim.com<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>This
e-mail message is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy all copies of
the original message.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-----Original
Message-----<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>From:
sap-wug-bounces@mit.edu [<a href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>]
On Behalf Of Mike Pokraka<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Sent:
Friday, June 25, 2010 12:27 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>To: SAP
Workflow Users' Group<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Subject:
RE: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Hi
Margaret,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Yes,
that's exactly it. Memory is a bit hazy, but it went something like:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-
Configure the BSP as an iView in the portal.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>- In
SWNADMIN plug the portal's path to the BSP iview somewhere into the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>config
(SAP backend hostname?).<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>- The
BSP basically takes whatever URL it's being called with, strips out<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>the
portal portion and replaces it with the backend. Then it redirects the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>user
there. I think I just did a simple navigation in the OnRequest event<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>handler.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>- To
enable a BSP for anonymous login you give it a fixed username in<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>SICF.
Any requests to that BSP will be executed under that ID. Although on<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>second
thoughts I think this wasn't necessary, the iview was already<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>enough
to force a login via the portal.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Cheers,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Mike<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>On Fri,
June 25, 2010 1:51 pm, Hilsbos, Margaret A wrote:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Mike,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Thanks for your help! I verified that it does work on my system exactly as<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
you've described, so your fix should work for us. I have just enough BSP<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> and
portal knowledge to be dangerous, but I can get help if I need it.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> If
I understand correctly, we need to:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> 1)
create a bsp application that redirects to the SAP standard page (I<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
take it that is 'swn_wiexecute' with the query string appended)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> 2)
configure extended notifications to point to the custom page<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Couple questions -<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> 1)
where do I call out the new bsp page in the extended notifications<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
configuration?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> 2)
how do I set the bsp application for anonymous access?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
With those bits filled in this sounds like a very simple and useful<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
solution.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Margaret Hilsbos<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Business Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> Day
& Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
(215) 299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
margaret.hilsbos@dayzim.com<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
This e-mail message is for the sole use of the intended recipient(s) and<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> may
contain confidential and/or privileged information. Any unauthorized<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
review, use, disclosure or distribution is prohibited. If you are not the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
intended recipient, please contact the sender by reply e-mail and destroy<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> all
copies of the original message.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
-----Original Message-----<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
From: sap-wug-bounces@mit.edu [<a href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>]
On Behalf<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> Of
Mike Pokraka<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Sent: Friday, June 25, 2010 6:08 AM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> To:
SAP Workflow Users' Group<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Subject: RE: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> Hi
Margaret,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> The
good news: I've encountered this and have a simple workaround.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> The
potential bad news: you will need a little BSP and portal skills, if<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
this is not your area then hopefully you have some people who can help.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> As
you picked up, this is an authentication issue that would not normally<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
happen if userids & passwords were synchronised. The exact mechanics<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
depend on your landscape, but in my case if users log onto the portal<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
BEFORE clicking on the approve/reject link in the mail, it worked fine<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
because there was an established session it could use. But if you click on<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> the
link without first logging onto the portal it will try to authenticate<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> via
the backend because that's there the approve/reject link points to.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
(Please check this applies to you before proceeding).<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> The
last bit is the key - the approve/reject link points to the backend,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> so
if no session exists it will try to authenticate there. My hack<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
involved a simple BSP app which redirects the user to the real page. This<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> app
is set up for anonymous access so no auth is needed until the user<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
lands in the portal.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Extended notifications are then configured to point to the BSP page, which<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
simply redirects to the 'real' link.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> Hope
that makes sense. If not let me know and I will try to dig through my<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
notes for more details.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Cheers,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
Mike<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> On
Thu, June 24, 2010 2:16 pm, Hilsbos, Margaret A wrote:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
Jocelyn,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
Thanks for your info and clarifications, your response is very helpful!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
But, if I follow your suggestions, can I get all the links in the email,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
other than the Inbox link, to go directly to the work item via the UWL,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> not
the backend system? I mean for Execute Work Item, Display Work Item,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> and
User Decision links. We are trying to avoid user confusion when<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
their<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
passwords differ between portal and backend. Many of our workflow users<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
will not be regular backend SAP users ... we want to give them the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
direct<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
links - including direct approve/reject from the email - but NOT have<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
them<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
worrying about which password to use (and not submitting Help Desk<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>
tickets).<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
Margaret Hilsbos<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
Business Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
Day & Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
(215) 299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>>
margaret.hilsbos@dayzim.com<mailto:margaret.hilsbos@dayzim.com><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p>
</div>
</div>
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