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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'>Thanks, Jocelyn and Mike,
for your excellent inputs!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'>I’ve now got this
working in our development system. I found I did not need a custom BSP page.
The basic steps I did:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l4 level1 lfo7'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;
mso-bidi-font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:
"Times New Roman";color:#1F497D'>My portal administrator created a portal page
for the standard SAP BSP, swn_wiexecute<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l4 level1 lfo7'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;
mso-bidi-font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:
"Times New Roman";color:#1F497D'>I enhanced the method </span><span lang=EN-AU
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;
mso-ansi-language:EN-AU'>CL_SWN_NOTIF_WORKFLOW->ADD_LINK_ACTION_DECISION to
replace the url with the portal url<span style='mso-spacerun:yes'>
</span>(we are on 7.0 EhP1 <span style='mso-spacerun:yes'> </span>and can use
implicit enhancement points at beginning and end of methods – very useful!)</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:
"Times New Roman";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'>However, I did want to
create the custom handler as a copy of </span><span lang=EN-AU
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;
mso-ansi-language:EN-AU'>CL_SWN_NOTIF_WORKFLOW, as Mike reported he did. <span
style='mso-spacerun:yes'> </span>But I could not seem to get the extended
notification configuration to see the new handler. I changed it on the Category
details of scenario Workflow – I changed the field ‘Notification
Handler’ to my new class. Yet when I ran SWN_SELSEN_TEST it kept using
the standard class. (I know this<span style='mso-spacerun:yes'>
</span>because there was an error in the enhancement code that caused a dump.
That error is definitely not in the custom class since I could write it
completely differently, directly in the method).<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'>So I have a couple questions about the
configuration if I wanted to use a custom handler class (which will give us
more flexibility):<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l3 level1 lfo8'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;
mso-bidi-font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:
"Times New Roman";color:#1F497D'>Is the category the right place and the only
place to update it? Is it sufficient to just change the notification handler?<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l3 level1 lfo8'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol;
mso-bidi-font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:
"Times New Roman";color:#1F497D'>Because I’ve struggled with
SWNCONFIG/SWNADMIN before (ok, truth: I always dread having to touch this
configuration. I end up with many more gray hairs and wishing I were home to
pour a stiff drink. Is it just me?) – is there a lag time, or some sort
of buffer issue with changes in the config actually being incorporated when
SWN_SELSEN is run?<span style='mso-spacerun:yes'> </span><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'>Thanks again for all your
help!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;
font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";
mso-bidi-font-family:Arial;color:#1F497D;mso-no-proof:yes'>Margaret Hilsbos</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:Arial;color:#1F497D;mso-no-proof:yes'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Business
Systems Analyst<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'>Day
& Zimmermann, Inc.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial;
color:#1F497D;mso-no-proof:yes'>(215) 299-5630</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes'><a href="mailto:margaret.hilsbos@dayzim.com"><i><span
style='font-size:8.0pt;mso-bidi-font-size:12.0pt;font-family:"Verdana","sans-serif";
mso-bidi-font-family:Arial'>margaret.hilsbos@dayzim.com</span></i></a></span><span
style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:
"Times New Roman";color:#1F497D;mso-no-proof:yes'> </span><span
style='font-size:8.0pt;mso-fareast-font-family:"Times New Roman";color:#1F497D;
mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#0F243E;mso-no-proof:yes'>This e-mail message is for the sole use of the
intended recipient(s) and may contain confidential and/or privileged
information. Any unauthorized review, use, disclosure or distribution is
prohibited. If you are not the intended recipient, please contact the sender by
reply e-mail and destroy all copies of the original message.</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:
"Times New Roman";color:#0F243E;mso-no-proof:yes'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
mso-fareast-font-family:"Times New Roman"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:
"Times New Roman"'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On
Behalf Of </b>Dart, Jocelyn<br>
<b>Sent:</b> Wednesday, July 21, 2010 7:13 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> RE: Links in Extended notifications need to point to portal not
backend<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'>Hi Margaret, <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'>You need to look at the handler class
CL_SWN_NOTIF_WORKFLOW and method ADD_LINK_ACTION_DECISION.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'>You can if you like create your own
handler and swap it at the relevant level of the SWNCONFIG.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'>Jocelyn<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D;mso-ansi-language:EN-AU'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Hilsbos,
Margaret A<br>
<b>Sent:</b> Wednesday, 21 July 2010 10:30 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> RE: Links in Extended notifications need to point to portal not
backend<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-AU style='mso-ansi-language:EN-AU'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Hi,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>(I changed the subject line to make it more relevant
to the actual issue - this thread began life as "Extended notifications
and UWL- no notifications created/sent")<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>I built the simple BSP, as Mike suggested, to do the
redirect. The redirect page works fine when I paste the link into the browser
with an appropriate query string. The problem now is that I can't find where to
change the extended notification to call my new portal iView that is based on
the BSP. I tried changing the host values in SWNCONFIG general settings, but
the resulting email is still building the url's for the user decision based on
the swn_wiexecute BSP (i.e. same as before). As I think Jocelyn had noted
previously, the host values in general settings are not the place to influence
this.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>So this is where I am stuck - how do we change the url
that is called when a user clicks a user decision link in the extended
notification emails? (The objective is to require the portal login credentials
instead of the backend credentials when the user clicks a user decision link or
execute/display work item.)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Some possible options I see are:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<ul type=disc>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo3;tab-stops:list .5in'><span lang=EN-AU
style='font-size:10.0pt;font-family:Consolas;mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-AU'>Custom message template (which I don't quite know
how to do yet)<o:p></o:p></span></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo3;tab-stops:list .5in'><span lang=EN-AU
style='font-size:10.0pt;font-family:Consolas;mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-AU'>Enhance the standard message template (not sure
if that will work)<o:p></o:p></span></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo3;tab-stops:list .5in'><span lang=EN-AU
style='font-size:10.0pt;font-family:Consolas;mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-AU'>Do away with the user decision links and embed
the links in the email text (this is easier for one workflow, but more
work if we want all workflows to work this way)<o:p></o:p></span></li>
</ul>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>This seems like it is more difficult than it should be
… am I missing something basic? I am also wondering - <o:p></o:p></span></p>
</div>
<ul type=disc>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l5 level1 lfo6;tab-stops:list .5in'><span lang=EN-AU
style='font-size:10.0pt;font-family:Consolas;mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-AU'>if there are any settings that can be made in
SICF for the web service that would accomplish our objective <o:p></o:p></span></li>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l5 level1 lfo6;tab-stops:list .5in'><span lang=EN-AU
style='font-size:10.0pt;font-family:Consolas;mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-AU'>Is there something that can be done with
visualization settings (SWFVISU) for the user decision task, so that it
opens a webdynpro in the portal? (I haven't done anything that required
SWFVISU yet, so I don't know it well, but it seems like it might be the
intended approach)<o:p></o:p></span></li>
</ul>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Can anyone provide advice or suggestions? <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Thanks!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Margaret Hilsbos <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Business Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Day & Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>(215) 299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>margaret.hilsbos@dayzim.com <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>This e-mail message is for the sole use of the
intended recipient(s) and may contain confidential and/or privileged
information. Any unauthorized review, use, disclosure or distribution is
prohibited. If you are not the intended recipient, please contact the sender by
reply e-mail and destroy all copies of the original message.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>-----Original Message-----<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>From: sap-wug-bounces@MIT.EDU [<a
href="mailto:sap-wug-bounces@MIT.EDU">mailto:sap-wug-bounces@MIT.EDU</a>] On
Behalf Of Hilsbos, Margaret A<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Sent: Friday, June 25, 2010 2:43 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>To: SAP Workflow Users' Group<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Subject: RE: Extended notifications and UWL- no
notifications created/sent<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Mike,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Thanks again, this sounds like it will work and not be
too difficult to accomplish. It might be next week or longer until I get to try
it, but once I do, I will post again with my results.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Have a great weekend!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Margaret Hilsbos<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Business Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Day & Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>(215) 299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>margaret.hilsbos@dayzim.com<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>This e-mail message is for the sole use of the
intended recipient(s) and may contain confidential and/or privileged
information. Any unauthorized review, use, disclosure or distribution is
prohibited. If you are not the intended recipient, please contact the sender by
reply e-mail and destroy all copies of the original message.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>-----Original Message-----<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>From: sap-wug-bounces@mit.edu [<a
href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>] On
Behalf Of Mike Pokraka<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Sent: Friday, June 25, 2010 12:27 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>To: SAP Workflow Users' Group<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Subject: RE: Extended notifications and UWL- no
notifications created/sent<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Hi Margaret,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Yes, that's exactly it. Memory is a bit hazy, but it
went something like:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>- Configure the BSP as an iView in the portal.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>- In SWNADMIN plug the portal's path to the BSP iview
somewhere into the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>config (SAP backend hostname?).<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>- The BSP basically takes whatever URL it's being
called with, strips out<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>the portal portion and replaces it with the backend.
Then it redirects the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>user there. I think I just did a simple navigation in
the OnRequest event<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>handler.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>- To enable a BSP for anonymous login you give it a
fixed username in<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>SICF. Any requests to that BSP will be executed under
that ID. Although on<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>second thoughts I think this wasn't necessary, the
iview was already<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>enough to force a login via the portal.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Cheers,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>Mike<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>On Fri, June 25, 2010 1:51 pm, Hilsbos, Margaret A
wrote:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Mike,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Thanks for your help! I verified that it does
work on my system exactly as<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> you've described, so your fix should work for
us. I have just enough BSP<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> and portal knowledge to be dangerous, but I can
get help if I need it.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> If I understand correctly, we need to:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> 1) create a bsp application that redirects to the
SAP standard page (I<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> take it that is 'swn_wiexecute' with the query
string appended)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> 2) configure extended notifications to point to
the custom page<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Couple questions -<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> 1) where do I call out the new bsp page in the
extended notifications<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> configuration?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> 2) how do I set the bsp application for anonymous
access?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> With those bits filled in this sounds like a very
simple and useful<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> solution.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Margaret Hilsbos<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Business Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Day & Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> (215) 299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> margaret.hilsbos@dayzim.com<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> This e-mail message is for the sole use of the
intended recipient(s) and<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> may contain confidential and/or privileged
information. Any unauthorized<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> review, use, disclosure or distribution is
prohibited. If you are not the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> intended recipient, please contact the sender by
reply e-mail and destroy<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> all copies of the original message.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> -----Original Message-----<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> From: sap-wug-bounces@mit.edu [<a
href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>] On
Behalf<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Of Mike Pokraka<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Sent: Friday, June 25, 2010 6:08 AM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> To: SAP Workflow Users' Group<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Subject: RE: Extended notifications and UWL- no
notifications created/sent<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Hi Margaret,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> The good news: I've encountered this and have a
simple workaround.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> The potential bad news: you will need a little
BSP and portal skills, if<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> this is not your area then hopefully you have
some people who can help.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> As you picked up, this is an authentication issue
that would not normally<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> happen if userids & passwords were
synchronised. The exact mechanics<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> depend on your landscape, but in my case if users
log onto the portal<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> BEFORE clicking on the approve/reject link in the
mail, it worked fine<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> because there was an established session it could
use. But if you click on<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> the link without first logging onto the portal it
will try to authenticate<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> via the backend because that's there the
approve/reject link points to.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> (Please check this applies to you before
proceeding).<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> The last bit is the key - the approve/reject link
points to the backend,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> so if no session exists it will try to
authenticate there. My hack<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> involved a simple BSP app which redirects the
user to the real page. This<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> app is set up for anonymous access so no auth is
needed until the user<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> lands in the portal.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Extended notifications are then configured to
point to the BSP page, which<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> simply redirects to the 'real' link.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Hope that makes sense. If not let me know and I
will try to dig through my<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> notes for more details.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Cheers,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> Mike<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> On Thu, June 24, 2010 2:16 pm, Hilsbos, Margaret
A wrote:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> Jocelyn,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> Thanks for your info and clarifications, your
response is very helpful!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> But, if I follow your suggestions, can I get
all the links in the email,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> other than the Inbox link, to go directly to the
work item via the UWL,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> not the backend system? I mean for Execute Work
Item, Display Work Item,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> and User Decision links. We are trying to
avoid user confusion when<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> their<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> passwords differ between portal and backend.
Many of our workflow users<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> will not be regular backend SAP users ... we want
to give them the<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> direct<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> links - including direct approve/reject from
the email - but NOT have<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> them<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> worrying about which password to use (and not
submitting Help Desk<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>> tickets).<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> Margaret Hilsbos<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> Business Systems Analyst<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> Day & Zimmermann, Inc.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>> (215) 299-5630<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>>
margaret.hilsbos@dayzim.com<mailto:margaret.hilsbos@dayzim.com><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'>>><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-AU style='font-size:10.0pt;font-family:Consolas;
mso-ansi-language:EN-AU'> <o:p></o:p></span></p>
</div>
</div>
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