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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Bhupinder,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>How about after the step that retrieves
the email you insert a condition step that looks to see if an email address was
found. If yes, then send the email, if no it will go directly to the approver
step.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><st1:PersonName w:st="on"><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Sue</span></font></st1:PersonName><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>
Doughty</span></font></st1:PersonName><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>SAP Workflow Specialist<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Old Dominon Freight Lines, Inc.<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Thomasville</span></font></st1:City><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>, <st1:State
w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Bhupinder<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, July 19, 2010 8:21
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Workflow should jump to
next step when no email found</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Dear Experts,</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>I have workflow which has following three steps:</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>1. Activity - To find out the
EMAIL ID of approver</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>2. Send Email - Email notification should be sent to
approver outlook</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>3. Activity - Approver gets the
workitem in his inbox</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Snapshot attached.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Issue is sometimes there is no email found, in that case
WF simply went to error state at step 2. but we dont want the WF to be gone to
error state in case no email found, but instead of going to error it
should simply jumps to next step i.e. Workitem in Approver inbox.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Kindly suggest me the best approach to fix this.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Best Regards,</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt;
font-family:Verdana'>Bhupinder</span></font><o:p></o:p></p>
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