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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Margaret, <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You don’t have to open each system to complete the
config. For the UWL_STANDARD entries, you just need to run the program
RSWNUWLSEL once manually in each system/client with the “Reset Config”
checkbox checked. That will add the necessary entries for the UWL delta
pull such as UWL_STANDARD category. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>But those settings are necessary for the UWL Delta Pull only –
and not for the email notifications. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>For system/client configuration of the general settings values
such as INBOX_LINK_URL use transaction SWNADMIN. This is a web
transaction that allows you to change only certain parts of the config but
without requiring a transport so that adjustments for runtime clients can be
made. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Which links are seen depends on the link options you have chosen
in the Subscription Parameters. For the original situation you describe –
send them to the UWL not to the work item – you only want the inbox link
i.e. “LINK1” – link using SAPGUI for HTML (which uses
INBOX_LINK_URL) and not the execute work item link. Your INBOX_LINK_URL
should contain an absolute URL to the UWL iview page in the portal…. Usually
it’s best to ask your portal folk what to put in here as you need to
included the correct NavigationTarget parameter values. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You might want to leave WD_HOST and WG_HOST empty as in certain
circumstances these can result in unintended Execute Work Item links. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hope that helps. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jocelyn<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Hilsbos,
Margaret A<br>
<b>Sent:</b> Thursday, 24 June 2010 1:51 AM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> RE: Extended notifications and UWL- no notifications
created/sent<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Ramki,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It is a very basic question but a useful one. Yes up to now I
have been making the changes in the config client and using SCC1 to transfer to
the test client.</span><span lang=EN-US style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>But, subscriptions cannot be added to the transport. And the
UWL_STANDARD category does not appear in SWNADMIN, so I cannot configure
subscriptions there. I guess I have to have the system opened to complete this
config? That doesn’t seem right … am I missing something?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>For what it’s worth - my status so far is that when I
configured ‘General Settings’ with not just the INBOX_LINK_URL but
also WD_HOST and WG_HOST, now I get the ‘Execute Work Item’ link
going to the UWL … but not to the individual work item! Apparently the
query string, that workflow appends to the host url, is not correct. And, the
user decision links still call the bsp in the backend system, not the UWL.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have found in the UWL book (by Darren Hague) a piece that
describes putting the link to the UWL work item in the task description text. This
should work fine but will not solve the question of the user decision
links. I’m hoping that will be solved by getting the UWL_STANDARD
category working in the extended notification. If not I will be rather
disappointed in spending all this time on it!<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks to all for your inputs so far,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'>Margaret Hilsbos</span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Business Systems Analyst<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Day & Zimmermann, Inc.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>(215) 299-5630</span><span lang=EN-US style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><a
href="mailto:margaret.hilsbos@dayzim.com"><i><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif"'>margaret.hilsbos@dayzim.com</span></i></a></span><span
lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
lang=EN-US style='font-size:8.0pt;color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.5pt;font-family:"Verdana","sans-serif";
color:#0F243E'>This e-mail message is for the sole use of the intended
recipient(s) and may contain confidential and/or privileged information. Any
unauthorized review, use, disclosure or distribution is prohibited. If you are
not the intended recipient, please contact the sender by reply e-mail and
destroy all copies of the original message.</span><span lang=EN-US
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#0F243E'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Ramki
Maley<br>
<b>Sent:</b> Tuesday, June 22, 2010 10:36 AM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> Re: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Margaret,<br>
<br>
This is a very basic question but let's get it out of the way - are you testing
in the same client that you are configuring the notifications? If not, are you
copying the config to the test client using SCC1 every time you change it?<br>
<br>
As far as I know, INBOX_LINK_URL is the only place you specify the Inbox
type and it is a global setting. The URL should point to your UWL - if you type
the URL in your browser address, it should take you to the UWL (with a logon
prompt as needed). See if my posting on SDN will help you - <a
href="http://forums.sdn.sap.com/message.jspa?messageID=5929598#5929598">http://forums.sdn.sap.com/message.jspa?messageID=5929598#5929598</a><br>
<br>
Cheers,<br>
Ramki.<br>
<br>
On 6/22/10 9:29 AM, Hilsbos, Margaret A wrote: <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Ramki,</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks for your suggestion, I have set INBOX_LINK_URL to the
quicklink for my UWL and it makes no difference – the emails (from
category WORKFLOW) still link to the backend, not to the portal. It seems to be
completely ignoring that parameter … is there another place that I have
to set a flag to tell it to use it? Or does it only work with the UWL category?
(which is still not sending notifications for me, despite having what I think
is a complete configuration)</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I also ran SWN_TEST_VERI01 with same result – it still
points to back end, not to the portal. I would be happier if it mangled the
link but at least showed that it saw it!</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Does the quicklink need to have a specific format, for example
does it need to end with ‘go/uwl’ as in the screen print in
the Workflow Book (2<sup>nd</sup> ed., p. 128)?</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'>Margaret Hilsbos</span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Business Systems Analyst</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Day & Zimmermann, Inc.</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>(215) 299-5630</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><a
href="mailto:margaret.hilsbos@dayzim.com"><i><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif"'>margaret.hilsbos@dayzim.com</span></i></a></span><span
lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.5pt;font-family:"Verdana","sans-serif";
color:#0F243E'>This e-mail message is for the sole use of the intended
recipient(s) and may contain confidential and/or privileged information. Any
unauthorized review, use, disclosure or distribution is prohibited. If you are
not the intended recipient, please contact the sender by reply e-mail and
destroy all copies of the original message.</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-color:-moz-use-text-color -moz-use-text-color'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a
href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a
href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>] <b>On
Behalf Of </b>Ramki Maley<br>
<b>Sent:</b> Monday, June 21, 2010 12:50 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> Re: Extended notifications and UWL- no notifications
created/sent</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Hi Margaret,<br>
<br>
I had set this up successfully nearly two years ago in an xRPM implementation
(the only user interface is through Portal). I no longer have access to this
system and do not remember my exact config. whih I performed manually and did
not run the RSWNUWLSEL report. From your Log, it seems to me SWNSELSEN is
expecting a delivery schedule. I would try to create a Delivery Schedule and
see if that helps.<br>
<br>
For your other issue of launching Portal from the link - where does the
parameter INBOX_LINK_URL in the General Settings point to? According to <a
href="http://help.sap.com/saphelp_nw04/helpdata/en/c0/0f87ad3c75424ca874c39023574310/content.htm">SAP
Help</a> this parameter determines the " Link to SAP Workflow inbox that
is inserted in the message. The link can navigate to either the UWL (Universal
Worklist) or SAP Workflow inbox in the SAP GUI for HTML." As you have
pointed out in your initial message, this parameter should point to the portal
quicklink to the UWL iView. <br>
<br>
Cheers,<br>
Ramki.<br>
<br>
<o:p></o:p></span></p>
<pre><span lang=EN-US> <o:p></o:p></span></pre>
<p class=MsoNormal><span lang=EN-US><br>
<br>
On 6/21/10 10:34 AM, Hilsbos, Margaret A wrote: <o:p></o:p></span></p>
<pre><span lang=EN-US>Mike,<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Thanks for your suggestion. I tried that and (once I fixed the agent resolution), it works fine ... but it uses the standard workflow settings, i.e. links in the email go to webgui. I already had that part working. My requirement now is to configure the notifications to link to the UWL instead. Most importantly, I need user decision links to require the portal login, not the backend login.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Any ideas for fixing the config to work with UWL? Is there a way to run this report that will help with that?<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Thanks,<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Margaret Hilsbos <o:p></o:p></span></pre><pre><span
lang=EN-US>Business Systems Analyst<o:p></o:p></span></pre><pre><span
lang=EN-US>Day & Zimmermann, Inc.<o:p></o:p></span></pre><pre><span
lang=EN-US>(215) 299-5630<o:p></o:p></span></pre><pre><span lang=EN-US><a
href="mailto:margaret.hilsbos@dayzim.com">margaret.hilsbos@dayzim.com</a> <o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>This e-mail message is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>-----Original Message-----<o:p></o:p></span></pre><pre><span
lang=EN-US>From: <a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a
href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>] On Behalf Of Mike Pokraka<o:p></o:p></span></pre><pre><span
lang=EN-US>Sent: Monday, June 21, 2010 7:13 AM<o:p></o:p></span></pre><pre><span
lang=EN-US>To: SAP Workflow Users' Group<o:p></o:p></span></pre><pre><span
lang=EN-US>Subject: RE: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Hi Margaret,<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Try using report SWN_TEST_VERI01 to test your setup (you need to set the<o:p></o:p></span></pre><pre><span
lang=EN-US>WF to general task, but the output from your first run will tell you all<o:p></o:p></span></pre><pre><span
lang=EN-US>you need to know).<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Cheers,<o:p></o:p></span></pre><pre><span lang=EN-US>Mike<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>On Fri, June 18, 2010 2:12 pm, Hilsbos, Margaret A wrote:<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span lang=EN-US>Hi Kjetil,<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Thanks for your suggestion. I have tested some more and reached the point<o:p></o:p></span></pre><pre><span
lang=EN-US>that the notification is consistently saved but not sent. Here is the<o:p></o:p></span></pre><pre><span
lang=EN-US>short log:<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>-------------------------------------------------------------------------<o:p></o:p></span></pre><pre><span
lang=EN-US>|Type|Message text |<o:p></o:p></span></pre><pre><span
lang=EN-US>-------------------------------------------------------------------------<o:p></o:p></span></pre><pre><span
lang=EN-US>| |1 due selection schedules found |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |Editing schedule UWL_FULL of scenario UWL |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |Time stamp saved for selection schedule UWL_FULL of scenario UWL |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |425 records selected from GET_WI_ALL_NEW |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |97 records selected from GET_WI_AGENTS |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |0 remappings performed |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |1 new notifications saved |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |0 notifications saved |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |0 notifications deleted (logically) |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |Processing without checking the due date of the delivery schedules|<o:p></o:p></span></pre><pre><span
lang=EN-US>| |0 due delivery schedules found |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |0 relevant subscriptions found |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |0 notifications to be sent found |<o:p></o:p></span></pre><pre><span
lang=EN-US>| |00000000 messages sent |<o:p></o:p></span></pre><pre><span
lang=EN-US>-------------------------------------------------------------------------<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>And of course, no email queued in SOST.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Here is my dilemma. In the SAP Help (linked in my original message) it<o:p></o:p></span></pre><pre><span
lang=EN-US>says: "The UWL uses a separate mechanism to display the selected work<o:p></o:p></span></pre><pre><span
lang=EN-US>items. Consequently, you do not need to enter any details about message<o:p></o:p></span></pre><pre><span
lang=EN-US>templates, subscriptions, delivery schedules, and so on."<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>And later it says, under manual settings: "8. Do not define a<o:p></o:p></span></pre><pre><span
lang=EN-US>schedule for delivery, a handler assignment, or any message templates."<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>But, despite checking the "reset configuration" flag when I first ran<o:p></o:p></span></pre><pre><span
lang=EN-US>RSWNUWLSEL, none of my previous settings were deleted, and until I deleted<o:p></o:p></span></pre><pre><span
lang=EN-US>all the delivery schedules manually, they were showing up in the log (but<o:p></o:p></span></pre><pre><span
lang=EN-US>not acted on!) ... even when all the subscriptions were deactivated. (and<o:p></o:p></span></pre><pre><span
lang=EN-US>I ran SWU_OBUF too ... whether that is even relevant I don't know but it<o:p></o:p></span></pre><pre><span
lang=EN-US>never hurts ..) I haven't deleted subscriptions yet, just deactivated ...<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>So do I need to delete ALL my previous configuration? Or do I need to<o:p></o:p></span></pre><pre><span
lang=EN-US>ignore the SAP Help in this case, and configure a subscription and<o:p></o:p></span></pre><pre><span
lang=EN-US>delivery schedule for the UWL scenario?<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>(and what about setting the url in the General Settings tab?)<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Thanks for any further help you can give!<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Margaret Hilsbos<o:p></o:p></span></pre><pre><span lang=EN-US>Business Systems Analyst<o:p></o:p></span></pre><pre><span
lang=EN-US>Day & Zimmermann, Inc.<o:p></o:p></span></pre><pre><span
lang=EN-US>(215) 299-5630<o:p></o:p></span></pre><pre><span lang=EN-US><a
href="mailto:margaret.hilsbos@dayzim.com">margaret.hilsbos@dayzim.com</a><a
href="mailto:margaret.hilsbos@dayzim.com"><mailto:margaret.hilsbos@dayzim.com></a><o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>This e-mail message is for the sole use of the intended recipient(s) and<o:p></o:p></span></pre><pre><span
lang=EN-US>may contain confidential and/or privileged information. Any unauthorized<o:p></o:p></span></pre><pre><span
lang=EN-US>review, use, disclosure or distribution is prohibited. If you are not the<o:p></o:p></span></pre><pre><span
lang=EN-US>intended recipient, please contact the sender by reply e-mail and destroy<o:p></o:p></span></pre><pre><span
lang=EN-US>all copies of the original message.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>From: <a
href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a
href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>] On Behalf<o:p></o:p></span></pre><pre><span
lang=EN-US>Of <a href="mailto:kjetil.kilhavn@bluec.no">kjetil.kilhavn@bluec.no</a><o:p></o:p></span></pre><pre><span
lang=EN-US>Sent: Friday, June 18, 2010 5:43 AM<o:p></o:p></span></pre><pre><span
lang=EN-US>To: <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a><o:p></o:p></span></pre><pre><span
lang=EN-US>Subject: Re: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>I've added the same response in SDN:<o:p></o:p></span></pre><pre><span
lang=EN-US>I think I have been through the same problem. If you have two<o:p></o:p></span></pre><pre><span
lang=EN-US>subscriptions and a user matches for both the first one to be processed<o:p></o:p></span></pre><pre><span
lang=EN-US>"wins" and sends the notification. The other subscription will then not<o:p></o:p></span></pre><pre><span
lang=EN-US>send the notification. This is good as it prevents duplicates.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Have you checked the application log (SLG1, object = WF, subobject =<o:p></o:p></span></pre><pre><span
lang=EN-US>NOTIFICATIONS)? It contains loads of information. Not necessarily so easy<o:p></o:p></span></pre><pre><span
lang=EN-US>to understand, but at least it will tell you how many notifications it<o:p></o:p></span></pre><pre><span
lang=EN-US>finds, and how many messages are created for each subscription.<o:p></o:p></span></pre><pre><span
lang=EN-US>--<o:p></o:p></span></pre><pre><span lang=EN-US>Kjetil Kilhavn (+47 40220607)<o:p></o:p></span></pre><pre><span
lang=EN-US>Blue Consulting AS (<a href="http://www.bluec.no/">http://www.bluec.no/</a>)<o:p></o:p></span></pre><pre><span
lang=EN-US>----- Opprinnelig melding -----<o:p></o:p></span></pre><pre><span
lang=EN-US>Fra: "Hilsbos, Margaret A" <a
href="mailto:Margaret.Hilsbos@dayzim.com"><Margaret.Hilsbos@dayzim.com></a><o:p></o:p></span></pre><pre><span
lang=EN-US>Til: <a href="mailto:sap-wug@mit.edu">"sap-wug@mit.edu"</a> <a
href="mailto:sap-wug@mit.edu"><sap-wug@mit.edu></a><o:p></o:p></span></pre><pre><span
lang=EN-US>Dato: Thu, 17 Jun 2010 16:15:28 -0400<o:p></o:p></span></pre><pre><span
lang=EN-US>Emne: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></pre><pre><span
lang=EN-US>Hi workflow gurus,<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>I am trying to configure extended notifications to work with UWL. Problem<o:p></o:p></span></pre><pre><span
lang=EN-US>is the notifications are not saved or sent by SWN_SELSEN.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Our SAP system is Netweaver 7.0 EhP 1.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>I followed instructions found here:<o:p></o:p></span></pre><pre><span
lang=EN-US><a
href="http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm">http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm</a><o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>However, we already had configured the workflow to use extended<o:p></o:p></span></pre><pre><span
lang=EN-US>notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification<o:p></o:p></span></pre><pre><span
lang=EN-US>still showed up, but not the UWL version. So I deleted the schedule for<o:p></o:p></span></pre><pre><span
lang=EN-US>the old configuration, thinking there might be interference. Again I<o:p></o:p></span></pre><pre><span
lang=EN-US>created a work item and ran SWN_SELSEN, this time no notifications saved<o:p></o:p></span></pre><pre><span
lang=EN-US>or sent. I found that I could run RSWNUWLSEL and the notification is<o:p></o:p></span></pre><pre><span
lang=EN-US>saved, but not sent.<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Also, I just created a new work item but this time ran SWN_SELSEN_TEST for<o:p></o:p></span></pre><pre><span
lang=EN-US>scenario id 'UWL' and schedule id 'UWL_DELTA'. It created and saved the<o:p></o:p></span></pre><pre><span
lang=EN-US>notification, but reported "0 due delivery schedules found" and "0<o:p></o:p></span></pre><pre><span
lang=EN-US>relevant subscriptions found" - but the config instructions say not to<o:p></o:p></span></pre><pre><span
lang=EN-US>configure these for UWL?<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Any idea what the problem might be?<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>Also I noticed that in the Workflow Book (2nd ed.) it shows to update the<o:p></o:p></span></pre><pre><span
lang=EN-US>General Settings in SWNCONFIG with a url for the UWL. But I don't see that<o:p></o:p></span></pre><pre><span
lang=EN-US>instruction in the SAP Help? Do I still need to do that? If so, is that<o:p></o:p></span></pre><pre><span
lang=EN-US>url a portal quicklink to the UWL iView?<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>For what it's worth, here is what we are trying to accomplish:<o:p></o:p></span></pre><pre><span
lang=EN-US>1) the links in the email should take the user to the UWL, not WebGUI<o:p></o:p></span></pre><pre><span
lang=EN-US>2) for a user decision, currently the user has to login with their backend<o:p></o:p></span></pre><pre><span
lang=EN-US>system password, which may not be the same as their network password (and<o:p></o:p></span></pre><pre><span
lang=EN-US>thus they might not know it); I'm assuming that if the links now go to the<o:p></o:p></span></pre><pre><span
lang=EN-US>UWL, it will require the user's portal id/password - which is synchronized<o:p></o:p></span></pre><pre><span
lang=EN-US>with their network password, and that is what we want.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>So if just putting the UWL url in the general settings will do the job,<o:p></o:p></span></pre><pre><span
lang=EN-US>then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.)<o:p></o:p></span></pre><pre><span
lang=EN-US>anyway?<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Any enlightenment would be appreciated!<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>(I also just posted this in the workflow forum on SDN ... if it's bad form<o:p></o:p></span></pre><pre><span
lang=EN-US>to cross-post, then my apologies!)<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Thanks,<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Margaret<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span
lang=EN-US>Margaret Hilsbos<o:p></o:p></span></pre><pre><span lang=EN-US>Business Systems Analyst<o:p></o:p></span></pre><pre><span
lang=EN-US>Day & Zimmermann, Inc.<o:p></o:p></span></pre><pre><span
lang=EN-US>(215) 299-5630<o:p></o:p></span></pre><pre><span lang=EN-US><a
href="mailto:margaret.hilsbos@dayzim.com">margaret.hilsbos@dayzim.com</a><a
href="mailto:margaret.hilsbos@dayzim.com"><mailto:margaret.hilsbos@dayzim.com></a><o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>This e-mail message is for the sole use of the intended recipient(s) and<o:p></o:p></span></pre><pre><span
lang=EN-US>may contain confidential and/or privileged information. Any unauthorized<o:p></o:p></span></pre><pre><span
lang=EN-US>review, use, disclosure or distribution is prohibited. If you are not the<o:p></o:p></span></pre><pre><span
lang=EN-US>intended recipient, please contact the sender by reply e-mail and destroy<o:p></o:p></span></pre><pre><span
lang=EN-US>all copies of the original message.<o:p></o:p></span></pre><pre><span
lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>_______________________________________________<o:p></o:p></span></pre><pre><span
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