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</o:shapelayout></xml><![endif]--> </head><body vlink="purple" link="blue" lang="EN-US" style="">Hmmm... I see I could perhaps have saved myself some work there and executed the automatic customizing.... I did all the customizing manually. Then again - where I did this there are only some users that use UWL so I don't know if that automatic configuration would have done the trick.<br /><br />I have created two subscriptions, one for SBWP users and one for UWL users. They both match all users, so I had to create a class which deletes notifications to ensure they are included only for the relevant subscription. Needless to say, this involves some investigation of the recipient's user to determine if he/she seems to be authorized to use UWL.<br />-- <br /> Kjetil Kilhavn (+47 40220607)<br /> Blue Consulting AS (http://www.bluec.no/)<br /><br /><blockquote style="border-left: 2px solid rgb(0, 0, 255); padding-left: 5px; margin-left: 5px; margin-right: 0px;"> ----- Opprinnelig melding -----<br />Fra: "Hilsbos, Margaret A" <Margaret.Hilsbos@dayzim.com><br />Til: "SAP Workflow Users' Group" <sap-wug@mit.edu><br />Dato: Fri, 18 Jun 2010 09:12:37 -0400<br />Emne: RE: Extended notifications and UWL- no notifications created/sent<br /><br /> <div class="Section1"><p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Hi Kjetil,<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Thanks for your suggestion. I have tested some more and reached the point that the notification is consistently saved but not sent.<span style=""> </span>Here is the short log: <o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-------------------------------------------------------------------------<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|Type|Message text<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-------------------------------------------------------------------------<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|1 due selection schedules found<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|Editing schedule UWL_FULL of scenario UWL<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|Time stamp saved for selection schedule UWL_FULL of scenario UWL<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|425 records selected from GET_WI_ALL_NEW<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|97 records selected from GET_WI_AGENTS<span style=""> </span><span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|0 remappings performed<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|1 new notifications saved<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|0 notifications saved<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|0 notifications deleted (logically)<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|Processing without checking the due date of the delivery schedules|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|0 due delivery schedules found<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|0 relevant subscriptions found<span style=""> </span><span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|0 notifications to be sent found<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">|<span style=""> </span>|00000000 messages sent<span style=""> </span>|<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-------------------------------------------------------------------------<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">And of course, no email queued in SOST.<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Here is my dilemma. In the SAP Help (linked in my original message) it says: “The UWL uses a separate mechanism to display the selected work items. Consequently, you do not need to enter any details about message templates, subscriptions, delivery schedules, and so on.”<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">And later it says, under manual settings: “8.<span style=""> </span><b style="">Do not define</b> a schedule for delivery, a handler assignment, or any message templates.”<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">But, despite checking the “reset configuration” flag when I first ran RSWNUWLSEL, none of my previous settings were deleted, and until I deleted all the delivery schedules manually, they were showing up in the log (but not acted on!) … <i style="">even when all the subscriptions were deactivated</i>.<span style=""> </span>(and I ran SWU_OBUF too … whether that is even relevant I don’t know but it never hurts ..) I haven’t deleted subscriptions yet, just deactivated … <o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">So do I need to delete ALL my previous configuration? Or do I need to ignore the SAP Help in this case, and configure a subscription and delivery schedule for the UWL scenario?<span style=""> </span><o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">(and what about setting the url in the General Settings tab?)<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Thanks for any further help you can give!<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <div><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">Margaret Hilsbos</span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);"> <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">Business Systems Analyst<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">Day & Zimmermann, Inc.<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);">(215) 299-5630</span><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);"><o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(31, 73, 125);"><a href="mailto:margaret.hilsbos@dayzim.com"><i><span style="font-size: 8pt; font-family: "Verdana","sans-serif";">margaret.hilsbos@dayzim.com</span></i></a></span><span style="font-size: 8pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="font-size: 8pt; font-family: "Times New Roman","serif"; color: rgb(31, 73, 125);"><o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 8.5pt; font-family: "Verdana","sans-serif"; color: rgb(15, 36, 62);">This e-mail message is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.</span><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(15, 36, 62);"><o:p></o:p></span></p></div> <p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p> <div><div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>kjetil.kilhavn@bluec.no<br /> <b>Sent:</b> Friday, June 18, 2010 5:43 AM<br /> <b>To:</b> sap-wug@mit.edu<br /> <b>Subject:</b> Re: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></p></div></div> <p class="MsoNormal"><o:p> </o:p></p> <p style="margin-bottom: 12pt;" class="MsoNormal"><span style="font-size: 12pt; font-family: "Times New Roman","serif";">I've added the same response in SDN:<br /> I think I have been through the same problem. If you have two subscriptions and a user matches for both the first one to be processed "wins" and sends the notification. The other subscription will then not send the notification. This is good as it prevents duplicates.<br /> <br /> Have you checked the application log (SLG1, object = WF, subobject = NOTIFICATIONS)? It contains loads of information. Not necessarily so easy to understand, but at least it will tell you how many notifications it finds, and how many messages are created for each subscription.<br /> -- <br /> Kjetil Kilhavn (+47 40220607)<br /> Blue Consulting AS (http://www.bluec.no/)<o:p></o:p></span></p> <p style="margin-bottom: 12pt;" class="MsoNormal"><span style="font-size: 12pt; font-family: "Times New Roman","serif";">----- Opprinnelig melding -----<br /> Fra: "Hilsbos, Margaret A" <Margaret.Hilsbos@dayzim.com><br /> Til: "sap-wug@mit.edu" <sap-wug@mit.edu><br /> Dato: Thu, 17 Jun 2010 16:15:28 -0400<br /> Emne: Extended notifications and UWL- no notifications created/sent<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Hi workflow gurus,<br /> <br /> I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN. <br /> <br /> Our SAP system is Netweaver 7.0 EhP 1.<br /> <br /> I followed instructions found here:<br /> <a target="_newWindow" href="http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm"><span style="font-size: 11pt;">http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm</span></a><br /> <br /> However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Also, I just created a new work item but this time ran SWN_SELSEN_TEST for scenario id 'UWL' and schedule id 'UWL_DELTA'. It created and saved the notification, but reported "0 due delivery schedules found" and "0 relevant subscriptions found" - but the config instructions say not to configure these for UWL?<br /> <br /> Any idea what the problem might be?<br /> <br /> Also I noticed that in the Workflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?<br /> <br /> For what it's worth, here is what we are trying to accomplish:<br /> 1) the links in the email should take the user to the UWL, not WebGUI<br /> 2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password (and thus they might not know it); I'm assuming that if the links now go to the UWL, it will require the user's <i>portal</i> id/password - which is synchronized with their network password, and that is what we want.<br /> <br /> So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?<br /> <br /> Any enlightenment would be appreciated!<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">(I also just posted this in the workflow forum on SDN … if it’s bad form to cross-post, then my apologies!)<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;"><br /> <br /> Thanks, <br /> <br /> Margaret<o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">Margaret Hilsbos</span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"> <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 8pt; font-family: "Verdana","sans-serif";">Business Systems Analyst<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 8pt; font-family: "Verdana","sans-serif";">Day & Zimmermann, Inc.<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 8pt; font-family: "Verdana","sans-serif";">(215) 299-5630<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 12pt; font-family: "Times New Roman","serif";"><a href="mailto:margaret.hilsbos@dayzim.com"><i><span style="font-size: 8pt; font-family: "Verdana","sans-serif";">margaret.hilsbos@dayzim.com</span></i></a></span><span style="font-size: 8pt; font-family: "Arial","sans-serif";"> </span><span style="font-size: 8pt; font-family: "Times New Roman","serif";"><o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal"><span style="font-size: 8.5pt; font-family: "Verdana","sans-serif"; color: rgb(15, 36, 62);">This e-mail message is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.</span><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(15, 36, 62);"><o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p></div> </blockquote> </body></html>