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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We have a process in our custom Trip
Approval workflow for Trip Expense Reports that sends outlook emails (via a
call to Java) that go to the user’s Outlook in-box and to their
Blackberry. They can approve or reject a trip from either place, or they
can approve the trip from their SAP Workflow in-box.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>They click on the attachment (on the Blackberry)
or on a link (from Outlook) and we have a java process calls a function module
to retrieve the trip information that will be used by Java to display the
details of the trip, along with the attached receipt images on the Blackberry
or in Outlook. The Blackberry (or Outlook) user views this information. They
then have the option of clicking Approve or Reject from the Blackberry. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If they click approve, Java calls a
function module in SAP that will trigger an event that we created in the ZBUS2089
business object that is called RemoteApproval. The workflow listens for
that event. When the event is detected in SAP, then the approval method
is executed in the SAP workflow and the workflow is completed or sent for
second approval, which is done via the same process as the first approval. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If the Blackberry user clicks Reject, then
they have to enter the reason for the rejection. This information is sent
back via Java calling a function module to trigger the RemoteRejection event in
SAP. When that event is detected, then the rejection fork of the workflow
is executed which sends the workflow back to the traveler for correction and
resubmission. The process then starts again by sending out emails again
to start the approval process again.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hope this helps.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Sue</span></font></st1:PersonName><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <o:p></o:p></span></font></p>
</div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Alon Raskin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, May 11, 2010 8:43
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Assistance required
in Workflow design for sending Workitems to Blackberry Mobile device</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Depending on the
version of BlackBerry this may be very difficult as different releases of BB
will have varying levels of support for HTML in the e-mail client on the
device.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>As far as sending
the emails that’s easy as the BES will forward all emails to the
device once received in Outlook. Its what happens on the device that is
the problem. You should also consider how you are going to handle the situation
when the user opens the email and tries to execute the work item without any
connectivity (ie. @ 37,000 feet on a plane).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><br>
Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=navy face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:navy;font-weight:bold'>Alon
Raskin</span></font></b><font size=2 color="#1f497d" face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:#1F497D'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=navy face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:navy;font-weight:bold'>e:</span></font></b><font
size=2 color=navy face=Calibri><span style='font-size:11.0pt;font-family:Calibri;
color:navy'> <b><span style='font-weight:bold'><a
href="mailto:araskin@3i-consulting.com"
title="mailto:araskin@3i-consulting.com blocked::mailto:araskin@3i-consulting.com">araskin@go3i.com</a></span></b></span></font><font
size=2 color="#1f497d" face=Verdana><span style='font-size:10.0pt;font-family:
Verdana;color:#1F497D'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>srini reddy<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, May 11, 2010 5:02
AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Assistance required in
Workflow design for sending Workitems to Blackberry Mobile device<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi Experts,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>In high level design the requirement is to send the
workitems and notifications to Blackberry mobile .I am aware of sending
the Workitems and Notifications to SAP Inbox but not out of SAP.Can someone
help me the configuration what is required to send notifications and
Workitems to Blackberry mobile phone.Thanks in advance.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>With Regards,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Srini<o:p></o:p></span></font></p>
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