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<DIV>Hi Raul,</DIV>
<DIV>Unfortunately CRM IC webclient inbox does not contain all functionality as in SAP business workplace. In fact, there's a note about that.</DIV>
<DIV>The reason nothing happens when you click you workitem via ICWC has to do with ICWC inbox handler configuration. There's a nice SDN blog explaing both of your issues: workitem execution handlers and also adding functionality to ICWC inbox.</DIV>
<DIV> </DIV>
<DIV>Goods luck. <BR> </DIV>
<P><FONT color=#00007f size=2 face="verdana, helvetica, sans-serif"><STRONG>Regards,<BR>Shai Eyal</STRONG></FONT></P>
<P><FONT color=#000080 size=2 face=Verdana><STRONG>SAP Logistics senior consultant<BR>SAP Workflow & BPM specialist</STRONG></FONT></P>
<P><FONT color=#000080 size=2 face=Verdana><STRONG><A href="http://www.linkedin.com/in/shaieyal" rel=nofollow target=_blank>http://www.linkedin.com/in/shaieyal</A><BR>Mobile: 972-52-5816633</STRONG></FONT><BR><BR><BR></P>
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<B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> "sap-wug-request@mit.edu" <sap-wug-request@mit.edu><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> sap-wug@mit.edu<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Saturday, May 8, 2010 19:05:10<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> SAP-WUG Digest, Vol 66, Issue 17<BR></FONT><BR>Send SAP-WUG mailing list submissions to<BR> <A href="mailto:sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A><BR><BR>To subscribe or unsubscribe via the World Wide Web, visit<BR> <A href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target=_blank>http://mailman.mit.edu/mailman/listinfo/sap-wug</A><BR>or, via email, send a message with subject or body 'help' to<BR> <A href="mailto:sap-wug-request@mit.edu" ymailto="mailto:sap-wug-request@mit.edu">sap-wug-request@mit.edu</A><BR><BR>You can reach the person managing
the list at<BR> <A href="mailto:sap-wug-owner@mit.edu" ymailto="mailto:sap-wug-owner@mit.edu">sap-wug-owner@mit.edu</A><BR><BR>When replying, please edit your Subject line so it is more specific<BR>than "Re: Contents of SAP-WUG digest..."<BR><BR><BR>Today's Topics:<BR><BR> 1. Processing R/3 Work Items in CRM IC Webclient Agent Inbox<BR> (Raul Rivera)<BR><BR><BR>----------------------------------------------------------------------<BR><BR>Message: 1<BR>Date: Fri, 7 May 2010 10:47:22 -0700<BR>From: Raul Rivera <<A href="mailto:raul.v.rivera@gmail.com" ymailto="mailto:raul.v.rivera@gmail.com">raul.v.rivera@gmail.com</A>><BR>Subject: Processing R/3 Work Items in CRM IC Webclient Agent Inbox<BR>To: <A href="mailto:sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A><BR>Message-ID:<BR> <<A href="mailto:q2va02c37e61005071047h1660a2e8i49e8f16b8f8002db@mail.gmail.com"
ymailto="mailto:q2va02c37e61005071047h1660a2e8i49e8f16b8f8002db@mail.gmail.com">q2va02c37e61005071047h1660a2e8i49e8f16b8f8002db@mail.gmail.com</A>><BR>Content-Type: text/plain; charset="iso-8859-1"<BR><BR>Hello Workflow Experts,<BR><BR>This is a CRM-Workflow Question.<BR><BR>I am doing a prototype to integrate (or send) Workflow Work Items to the CRM<BR>IC Webclient Agent inbox because our client wants to process their R/3<BR>workflow generated work items in the CRM IC Webclient (ICWC) Agent Inbox<BR>instead of the R/3 Business Workplace.<BR><BR>I have done CRM configuration and the ICWC Agent Inbox could now pull a<BR>list of work items from the external SAP R/3 system.<BR><BR>However, I could NOT process these work items from the IC WebClient agent<BR>inbox. When I double click the work items in the ICWC, nothing happens.<BR>Also, it seems that I am missing a few "Business Workplace" buttons in the<BR>ICWC agent inbox that allows you to
process the work items such as Complete,<BR>Display buttons.<BR><BR>I have SAP_ALL in CRM and the CRM workflow system is correctly configured<BR>through a check in SWU3. We are using CRM 6.0 and ECC 6.0.<BR><BR>Your input or if you can point me to documentation regarding this issue will<BR>be appreciated.<BR><BR>Raul Rivera<BR>-------------- next part --------------<BR>An HTML attachment was scrubbed...<BR>URL: <A href="http://mailman.mit.edu/pipermail/sap-wug/attachments/20100507/7fb90394/attachment-0001.htm" target=_blank>http://mailman.mit.edu/pipermail/sap-wug/attachments/20100507/7fb90394/attachment-0001.htm</A><BR><BR>------------------------------<BR><BR>_______________________________________________<BR>SAP-WUG mailing list<BR><A href="mailto:SAP-WUG@mit.edu" ymailto="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</A><BR><A href="http://mailman.mit.edu/mailman/listinfo/sap-wug"
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