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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>In
regards to almost every development (workflow and others)… there is a big
difference between what users say they do… and what they really do.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Best
Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Koenraad<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>P.S.
will have a look at the survey<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div style='border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt'>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Keohan, Susan - 1140 -
MITLL<br>
<b>Sent:</b> Tuesday, March 30, 2010 12:41 AM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> RE: Reminder: Workflow Survey<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thanks Neil, and
I’ll repeat my other request…<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Feel free to send
me comments from users after a workflow implementation. Humorous,
appreciative, not-so-appreciative. Whatever.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>We could all use
the opportunity to vent sometimes.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>I had a user who
insisted that he had ‘done’ the work because he read the email
notification. Hunh? Head scratch.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>---<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>Susan
R. Keohan<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>SAP
Workflow Specialist<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>MIT
Lincoln Laboratory<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>244
Wood Street<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>LI-200<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>Lexington,
MA. 02420<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>Phone:
781-981-3561<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>Fax:
781-981-1607<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'><a
href="mailto:keohan@ll.mit.edu">keohan@ll.mit.edu</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Neil Gardiner<br>
<b>Sent:</b> Monday, March 29, 2010 5:17 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> Fwd: Reminder: Workflow Survey<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-US>Guys,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>Please do take the time to complete the
survey. Sue has done a great job preparing it so it's the least we can all do.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>Cheers,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US>Neil.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US>----------
Forwarded message ----------<br>
From: <b>Keohan, Susan - 1140 - MITLL</b> <<a href="mailto:keohan@ll.mit.edu">keohan@ll.mit.edu</a>><br>
Date: 29 March 2010 23:54<br>
Subject: Reminder: Workflow Survey<br>
To: SAP Workflow Users' Group <<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>><o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Greeting WUG-ers,<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>I just wanted to remind you that a critical deadline is
approaching…The end-date for the International User Groups Workflow Survey, on
April 15<sup>th</sup>.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>I can't stress how important it is that we all make our
voices heard on this survey. Many of us who have worked with Workflow for
several years have long had a wish list of changes or enhancements we would
like SAP to implement. We also have more advanced learning needs than
ever and more diverse implementations. It's important to capture this
information, not only for user group planning - although we(ASUG) will
certainly make use of the information regarding upcoming webcasts - but also so
that SAP can see how strong our community is, and what our needs are.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Meanwhile, if you have a interesting comment from your business or
your users regarding the implementation of a workflow application, please feel
free to send it to me at <a href="mailto:keohan@ll.mit.edu" target="_blank">keohan@ll.mit.edu</a>.
No names will be revealed, no vendors will call. I would like to put
together the humorous side of workflow for our enjoyment.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Thanks<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Sue<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>----</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>Susan R. Keohan</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>SAP Workflow Specialist</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>Enterprise Applications</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>Information Services Department</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>MIT Lincoln Laboratory</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>244 Wood Street, LI-200</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>Lexington, MA. 02420</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'>781-981-3561</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt'><a href="mailto:keohan@LL.MIT.EDU"
target="_blank">keohan@LL.MIT.EDU</a></span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US><br>
_______________________________________________<br>
SAP-WUG mailing list<br>
<a href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br>
<a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US><br>
<br clear=all>
<br>
-- <br>
Neil Gardiner<br>
Mob: +61 421 451 295<o:p></o:p></span></p>
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