<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV id=yiv665054039>
<DIV id=yiv1762556135>
<DIV>Liz,</DIV>
<DIV> </DIV>
<DIV>What does the dump show, see if you can get SAP_CTSK to execute without the additional lines.</DIV>
<DIV> </DIV>
<DIV>I don't know if there's a BADI where you can change the standard agent resolution. The evaluation path should be the "easy" solution. </DIV>
<DIV> </DIV>
<DIV>Thomas<BR><BR>--- On <B>Fri, 1/15/10, Halladay, Liz (Calgary) <I><Liz_Halladay@nexeninc.com></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Halladay, Liz (Calgary) <Liz_Halladay@nexeninc.com><BR>Subject: RE: SAP-WUG Digest, Vol 62, Issue 32<BR>To: sap-wug@mit.edu<BR>Date: Friday, January 15, 2010, 11:23 AM<BR><BR>
<DIV class=plainMail>Thomas,<BR><BR>I changed the line 105 of SAP_CTSK and still got the same results.<BR><BR>I always refresh my buffers and log off and on to see if that helps<BR>also.<BR><BR>What is very interesting is that with the tcode PPST when I execute it<BR>with SAP_CTSK I get a short dump. However when I execute it with a<BR>Z_CTSK version I get my org structure displayed. <BR><BR>So how can I get the agent assignment to use the Z_CTSK evaluation path<BR>rather then the SAP_CTSK. I have not been able to find where this is<BR>configured. <BR><BR>Thank you for seeing this through with me. It's pivotal to my project!<BR><BR>-----Original Message-----<BR>From: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" rel=nofollow target=_blank>sap-wug-bounces@mit.edu</A> [mailto:<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" rel=nofollow
target=_blank>sap-wug-bounces@mit.edu</A>] On Behalf<BR>Of <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug-request@mit.edu" rel=nofollow target=_blank>sap-wug-request@mit.edu</A><BR>Sent: Thursday, January 14, 2010 5:34 PM<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Subject: SAP-WUG Digest, Vol 62, Issue 32<BR><BR>Send SAP-WUG mailing list submissions to<BR> <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR><BR>To subscribe or unsubscribe via the World Wide Web, visit<BR> <A href="http://mailman.mit.edu/mailman/listinfo/sap-wug" rel=nofollow target=_blank>http://mailman.mit.edu/mailman/listinfo/sap-wug</A><BR>or, via email, send a message with subject or body 'help' to<BR> <A
href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug-request@mit.edu" rel=nofollow target=_blank>sap-wug-request@mit.edu</A><BR><BR>You can reach the person managing the list at<BR> <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug-owner@mit.edu" rel=nofollow target=_blank>sap-wug-owner@mit.edu</A><BR><BR>When replying, please edit your Subject line so it is more specific<BR>than "Re: Contents of SAP-WUG digest..."<BR><BR><BR>Today's Topics:<BR><BR> 1. RE: SAP-WUG Digest, Vol 62, Issue 28 (Halladay, Liz (Calgary))<BR> 2. RE: SAP-WUG Digest, Vol 62, Issue 28 (BPT Consulting)<BR><BR><BR>----------------------------------------------------------------------<BR><BR>Message: 1<BR>Date: Thu, 14 Jan 2010 13:02:56 -0700<BR>From: "Halladay, Liz (Calgary)" <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow
target=_blank>Liz_Halladay@nexeninc.com</A>><BR>Subject: RE: SAP-WUG Digest, Vol 62, Issue 28<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Message-ID:<BR> <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=4283D9D9E6583F40B92E335B515332BD0164F346@CALEXCH2.global.ad" rel=nofollow target=_blank>4283D9D9E6583F40B92E335B515332BD0164F346@CALEXCH2.global.ad</A>><BR>Content-Type: text/plain; charset=us-ascii<BR><BR>Thomas,<BR><BR>I changed line 210 to 105 as you suggested and still get the same<BR>results. I also deleted line 220 and 230.<BR><BR>I understand your concern about me changing the SAP supplied evaluation<BR>path SAP_CTSK. If I make a copy of it ZSAP_CTSK, how do I them link<BR>that to agent assignment for my workflow task?<BR><BR>Thank you for your quick response.<BR>Liz<BR><BR>Message: 2<BR>Date: Wed, 13 Jan 2010 15:34:10
-0700<BR>From: "Halladay, Liz (Calgary)" <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>Subject: eval path SAP_CTSK No Agent Selected<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Message-ID:<BR> <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=4283D9D9E6583F40B92E335B515332BD0164F197@CALEXCH2.global.ad" rel=nofollow target=_blank>4283D9D9E6583F40B92E335B515332BD0164F197@CALEXCH2.global.ad</A>><BR>Content-Type: text/plain; charset="us-ascii"<BR><BR>> I need help identifying why when I assign my highest Org Unit 1 to a<BR>> task in Agent Assignment, I consistantly getting No Selected Agent.<BR>> <BR>> The following is an example of my org structure that I have created:<BR>> <BR>> Org Unit 1<BR>> Org Unit
A<BR>> Position 1<BR>> User 1<BR>> User 2<BR>> Org Unit B<BR>> Position 2<BR>> User 1<BR>> User 2<BR>> User 3<BR>> Org Unit C<BR>> Position 3<BR>> User 1<BR>> User 2<BR>> User 3<BR>> etc....<BR>> <BR>> <BR>> I am assigning Org Unit 1 in the Agent Assignment. This is
not<BR>> working. If I list Org Unit A, B, C etc then it works. I don't want<BR>> to have to list all the org units as there are several. <BR>> <BR>> Here is the Evaluation Path for SAP_CTSK Task customizing -> agent<BR>> assignment <BR>> <BR>> I added number 210, 220, 230. I'm not sure if that is what I need or<BR>> not? <BR>> <BR>> <BR>> No.Obj.TypA/B Relat'ship Relationship name Priority Rel.obj.type<BR>> Skip <BR>> 10 FA B 003 Incorporates * TS<BR>> <BR>> 11 FA B 003 Incorporates
* T<BR>> <BR>> 20 FA B 003 Incorporates * WS<BR>> <BR>> 21 FA B 003 Incorporates * WF<BR>> <BR>> 30 TS A 007 Describes * *<BR>> <BR>> 31 WS A 007 Describes * *<BR>> <BR>> 40 T
A 007 Describes * *<BR>> <BR>> 41 WF A 007 Describes * *<BR>> <BR>> 100 C A 007 Describes * S<BR>> <BR>> 110 O B 003 Incorporates * S<BR>> <BR>> 120 * A 008 Holder *
*<BR>> <BR>> 130 A A 003 Belongs to * S<BR>> <BR>> 140 P B 208 Is identical to * US<BR>> <BR>> 150 AG A 007 Describes * *<BR>> <BR>> 200 TG A 007 Describes * *<BR>> <BR>> 210 O B 002 Is line supervisor *
O<BR>> <BR>> 220 O B 003 Incorporates * S<BR>> <BR>> 230 S A 008 Holder * *<BR>> <BR>> <BR>> If someone could help me determine what it is that I am not doing<BR>> correctly, I would greatly appreciate your help!<BR><BR>************************************************************ <BR><BR>IMPORTANT NOTICE: This message is intended for the individual or entity<BR>to which it is addressed<BR>and may contain information that is privileged, confidential, and/or<BR>exempt from disclosure under <BR>applicable law. If you are not the intended recipient, you are hereby<BR>notified that copying, <BR>forwarding or other
dissemination or distribution of this message is<BR>prohibited and that taking <BR>any action in reliance on the content of this message is to be avoided.<BR>Should you receive this <BR>e-mail in error, please notify the sender immediately via e-mail or call<BR>(403) 699-4000 <BR>and delete this message from your system. Thank you. <BR><BR>************************************************************<BR>-------------- next part --------------<BR>An HTML attachment was scrubbed...<BR>URL:<BR><A href="http://mailman.mit.edu/pipermail/sap-wug/attachments/20100113/29d6f4ea/a" rel=nofollow target=_blank>http://mailman.mit.edu/pipermail/sap-wug/attachments/20100113/29d6f4ea/a</A><BR>ttachment-0001.htm<BR><BR>------------------------------<BR><BR>Message: 3<BR>Date: Wed, 13 Jan 2010 16:09:53 -0800 (PST)<BR>From: BPT Consulting <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=bptconsulting@sbcglobal.net" rel=nofollow
target=_blank>bptconsulting@sbcglobal.net</A>><BR>Subject: Re: eval path SAP_CTSK No Agent Selected<BR>To: "SAP Workflow Users' Group" <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A>><BR>Message-ID: <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=26663.942.qm@web81603.mail.mud.yahoo.com" rel=nofollow target=_blank>26663.942.qm@web81603.mail.mud.yahoo.com</A>><BR>Content-Type: text/plain; charset="utf-8"<BR><BR>Liz,<BR>?<BR>Don't have a system in front of me but will attempt to help.?<BR>Your?starting point is an Org Unit, with users to be returned.<BR>?<BR>There are a number of ways to handle, I would suggest:<BR>For line 210 change?line number to??<BR>? 105? O????? B?? 002??????? Is line supervisor? *??????? O??????????<BR>?<BR><BR>Line 220 not necessary because covered in line 110.<BR>?<BR>Line 230 not necessary because covered in line 120.<BR>??<BR>?<BR>Be
careful, the standard delivered evaluation path did not have this<BR>relationship defined -?why?? Maybe because everyone in the company would<BR>be an agent if?assigned incorrectly.? Will this change affect other<BR>processes?<BR>?<BR>Regards,<BR>Thomas Maue<BR><BR>--- On Wed, 1/13/10, Halladay, Liz (Calgary) <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>wrote:<BR><BR><BR>From: Halladay, Liz (Calgary) <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>Subject: eval path SAP_CTSK No Agent Selected<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Date: Wednesday, January 13, 2010, 4:34 PM<BR><BR><BR><BR>I need help identifying why when I assign my highest Org Unit 1 to a<BR>task
in Agent Assignment, I consistantly getting No Selected Agent.<BR>The following is an example of my org structure that I have created: <BR>Org Unit 1 <BR>??????? Org Unit A <BR>??????? ??????? Position 1 <BR>??????? ??????? ??????? User 1 <BR>??????? ??????? ??????? User 2 <BR>??????? Org Unit B <BR>??????? ??????? Position 2 <BR>??????? ??????? ??????? User 1 <BR>??????? ??????? ??????? User 2 <BR>??????? ??????? ??????? User 3 <BR>??????? Org Unit C <BR>??????? ??????? Position 3 <BR>??????? ??????? ??????? User 1 <BR>??????? ??????? ??????? User 2 <BR>??????? ??????? ??????? User 3 <BR>??????? etc?. <BR><BR>I am assigning Org Unit 1 in the Agent Assignment.?? This is not<BR>working.? If I list Org Unit A, B, C etc then it works.? I don't want to<BR>have to list all the org units as there are several.? <BR>Here is the Evaluation Path for SAP_CTSK Task customizing -> agent<BR>assignment?????????? <BR>I added number 210, 220, 230.? I'm not sure if
that is what I need or<BR>not????? <BR>????????????????????????????????????????????????????????????????????????<BR>???? <BR>? No.Obj.TypA/B Relat'ship Relationship name?? Priority Rel.obj.type??<BR>Skip? <BR>? 10?? FA???? B?? 003??????? Incorporates??????? *???????<BR>TS?????????????????? <BR>? 11?? FA???? B?? 003??????? Incorporates??????? *???????<BR>T??????????????????? <BR>? 20?? FA???? B?? 003??????? Incorporates??????? *???????<BR>WS?????????????????? <BR>? 21?? FA???? B?? 003??????? Incorporates??????? *???????<BR>WF?????????????????? <BR>? 30?? TS???? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 31?? WS??? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 40?? T?????? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 41?? WF??? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 100? C????? A?? 007??????? Describes??????????
*???????<BR>S??????????????????? <BR>? 110? O????? B?? 003??????? Incorporates??????? *???????<BR>S??????????????????? <BR>? 120? *?????? A?? 008??????? Holder????????????? *???????<BR>*??????????????????? <BR>? 130? A????? A?? 003??????? Belongs to????????? *???????<BR>S??????????????????? <BR>? 140? P????? B?? 208??????? Is identical to?????? *???????<BR>US?????????????????? <BR>? 150? AG??? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 200? TG???? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 210? O????? B?? 002??????? Is line supervisor? *???????<BR>O??????????????????? <BR>? 220? O????? B?? 003??????? Incorporates??????? *???????<BR>S??????????????????? <BR>? 230? S????? A?? 008??????? Holder???????????????? *???????<BR>*??????????????????? <BR>If someone could help me determine what it is that? I am not doing<BR>correctly, I would greatly appreciate your help!
<BR>************************************************************ <BR>IMPORTANT NOTICE: This message is intended for the individual or entity<BR>to which it is addressed and may contain information that is privileged,<BR>confidential, and/or exempt from disclosure under applicable law. If you<BR>are not the intended recipient, you are hereby notified that copying,<BR>forwarding or other dissemination or distribution of this message is<BR>prohibited and that taking any action in reliance on the content of this<BR>message is to be avoided. Should you receive this e-mail in error,<BR>please notify the sender immediately via e-mail or call (403) 699-4000<BR>and delete this message from your system. Thank you. <BR>************************************************************ <BR>-----Inline Attachment Follows-----<BR><BR><BR>_______________________________________________<BR>SAP-WUG mailing list<BR><A
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62, Issue 28<BR>***************************************<BR><BR>************************************************************ <BR><BR>IMPORTANT NOTICE: This message is intended for the individual or entity<BR>to which it is addressed<BR>and may contain information that is privileged, confidential, and/or<BR>exempt from disclosure under <BR>applicable law. If you are not the intended recipient, you are hereby<BR>notified that copying, <BR>forwarding or other dissemination or distribution of this message is<BR>prohibited and that taking <BR>any action in reliance on the content of this message is to be avoided.<BR>Should you receive this <BR>e-mail in error, please notify the sender immediately via e-mail or call<BR>(403) 699-4000 <BR>and delete this message from your system. Thank you. <BR><BR>************************************************************<BR><BR><BR><BR>------------------------------<BR><BR>Message: 2<BR>Date: Thu, 14 Jan 2010 16:34:06 -0800
(PST)<BR>From: BPT Consulting <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=bptconsulting@sbcglobal.net" rel=nofollow target=_blank>bptconsulting@sbcglobal.net</A>><BR>Subject: RE: SAP-WUG Digest, Vol 62, Issue 28<BR>To: "SAP Workflow Users' Group" <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A>><BR>Message-ID: <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=835997.4846.qm@web81602.mail.mud.yahoo.com" rel=nofollow target=_blank>835997.4846.qm@web81602.mail.mud.yahoo.com</A>><BR>Content-Type: text/plain; charset="iso-8859-1"<BR><BR>Liz,<BR>?<BR>Did you run SWU_OBUF to clear the buffers?<BR>?<BR>Maybe we have it backwards, try:<BR>? 105? O????? A?? 002??????? Reports To????? *??????? O??????????<BR>?<BR>You can test with transaction PPST and see what your infotype records<BR>are.<BR>?<BR>Regards,<BR>Thomas<BR><BR><BR>1/14/10, Halladay, Liz (Calgary)
<<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>> wrote:<BR><BR><BR>From: Halladay, Liz (Calgary) <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>Subject: RE: SAP-WUG Digest, Vol 62, Issue 28<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Date: Thursday, January 14, 2010, 2:02 PM<BR><BR><BR>Thomas,<BR><BR>I changed line 210 to 105 as you suggested and still get the same<BR>results.? I also deleted line 220 and 230.<BR><BR>I understand your concern about me changing the SAP supplied evaluation<BR>path SAP_CTSK.? If I make a copy of it ZSAP_CTSK, how do I them link<BR>that to agent assignment for my workflow task?<BR><BR>Thank you for your quick response.<BR>Liz<BR><BR>Message:
2<BR>Date: Wed, 13 Jan 2010 15:34:10 -0700<BR>From: "Halladay, Liz (Calgary)" <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>Subject: eval path SAP_CTSK No Agent Selected<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Message-ID:<BR>??? <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=4283D9D9E6583F40B92E335B515332BD0164F197@CALEXCH2.global.ad" rel=nofollow target=_blank>4283D9D9E6583F40B92E335B515332BD0164F197@CALEXCH2.global.ad</A>><BR>Content-Type: text/plain; charset="us-ascii"<BR><BR>> I need help identifying why when I assign my highest Org Unit 1 to a<BR>> task in Agent Assignment, I consistantly getting No Selected Agent.<BR>> <BR>> The following is an example of my org structure that I have created:<BR>> <BR>> Org Unit 1<BR>> ???
Org Unit A<BR>> ??? ??? Position 1<BR>> ??? ??? ??? User 1<BR>> ??? ??? ??? User 2<BR>> ??? Org Unit B<BR>> ??? ??? Position 2<BR>> ??? ??? ??? User 1<BR>> ??? ??? ??? User 2<BR>> ??? ??? ??? User 3<BR>> ??? Org Unit C<BR>> ??? ??? Position 3<BR>> ??? ??? ??? User 1<BR>> ??? ??? ??? User 2<BR>> ??? ??? ??? User 3<BR>> ??? etc....<BR>> <BR>> <BR>> I am assigning Org Unit 1 in the Agent Assignment.???This is not<BR>> working.? If I list Org Unit A, B, C etc then it works.? I don't want<BR>> to have to list all the org units as there are several.? <BR>> <BR>> Here is the Evaluation Path for SAP_CTSK Task customizing -> agent<BR>> assignment? ? ? ? ???<BR>> <BR>> I added number 210, 220, 230.? I'm not sure if that is what I need or<BR>> not?? ???<BR>>? <BR>> <BR>>???No.Obj.TypA/B Relat'ship Relationship name???Priority Rel.obj.type<BR>> Skip? <BR>>???10???FA?
???B???003? ? ? ? Incorporates? ? ? ? *? ? ? ? TS<BR>> <BR>>???11???FA? ???B???003? ? ? ? Incorporates? ? ? ? *? ? ? ? T<BR>> <BR>>???20???FA? ???B???003? ? ? ? Incorporates? ? ? ? *? ? ? ? WS<BR>> <BR>>???21???FA? ???B???003? ? ? ? Incorporates? ? ? ? *? ? ? ? WF<BR>> <BR>>???30???TS? ???A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? *<BR>> <BR>>???31???WS? ? A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? *<BR>> <BR>>???40???T? ? ???A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? *<BR>> <BR>>???41???WF? ? A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? *<BR>> <BR>>???100? C? ? ? A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? S<BR>> <BR>>???110? O? ? ? B???003? ? ? ? Incorporates? ? ? ? *? ? ? ? S<BR>> <BR>>???120? *? ? ???A???008? ? ? ? Holder? ? ? ? ? ? ? *? ? ? ? *<BR>> <BR>>???130? A? ? ? A???003? ? ? ? Belongs to? ? ? ? ? *? ? ? ? S<BR>> <BR>>???140? P? ? ? B???208? ? ? ? Is identical to? ?
???*? ? ? ? US<BR>> <BR>>???150? AG? ? A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? *<BR>> <BR>>???200? TG? ???A???007? ? ? ? Describes? ? ? ? ???*? ? ? ? *<BR>> <BR>>???210? O? ? ? B???002? ? ? ? Is line supervisor? *? ? ? ? O<BR>> <BR>>???220? O? ? ? B???003? ? ? ? Incorporates? ? ? ? *? ? ? ? S<BR>> <BR>>???230? S? ? ? A???008? ? ? ? Holder? ? ? ? ? ? ? ???*? ? ? ? *<BR>> <BR>> <BR>> If someone could help me determine what it is that? I am not doing<BR>> correctly, I would greatly appreciate your help!<BR><BR>************************************************************ <BR><BR>IMPORTANT NOTICE: This message is intended for the individual or entity<BR>to which it is addressed<BR>and may contain information that is privileged, confidential, and/or<BR>exempt from disclosure under <BR>applicable law. If you are not the intended recipient, you are hereby<BR>notified that copying, <BR>forwarding or other
dissemination or distribution of this message is<BR>prohibited and that taking <BR>any action in reliance on the content of this message is to be avoided.<BR>Should you receive this <BR>e-mail in error, please notify the sender immediately via e-mail or call<BR>(403) 699-4000 <BR>and delete this message from your system. Thank you. <BR><BR>************************************************************<BR>-------------- next part --------------<BR>An HTML attachment was scrubbed...<BR>URL:<BR><A href="http://mailman.mit.edu/pipermail/sap-wug/attachments/20100113/29d6f4ea/a" rel=nofollow target=_blank>http://mailman.mit.edu/pipermail/sap-wug/attachments/20100113/29d6f4ea/a</A><BR>ttachment-0001.htm<BR><BR>------------------------------<BR><BR>Message: 3<BR>Date: Wed, 13 Jan 2010 16:09:53 -0800 (PST)<BR>From: BPT Consulting <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=bptconsulting@sbcglobal.net" rel=nofollow
target=_blank>bptconsulting@sbcglobal.net</A>><BR>Subject: Re: eval path SAP_CTSK No Agent Selected<BR>To: "SAP Workflow Users' Group" <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A>><BR>Message-ID: <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=26663.942.qm@web81603.mail.mud.yahoo.com" rel=nofollow target=_blank>26663.942.qm@web81603.mail.mud.yahoo.com</A>><BR>Content-Type: text/plain; charset="utf-8"<BR><BR>Liz,<BR>?<BR>Don't have a system in front of me but will attempt to help.?<BR>Your?starting point is an Org Unit, with users to be returned.<BR>?<BR>There are a number of ways to handle, I would suggest:<BR>For line 210 change?line number to??<BR>? 105? O????? B?? 002??????? Is line supervisor? *??????? O??????????<BR>?<BR><BR>Line 220 not necessary because covered in line 110.<BR>?<BR>Line 230 not necessary because covered in line 120.<BR>??<BR>?<BR>Be
careful, the standard delivered evaluation path did not have this<BR>relationship defined -?why?? Maybe because everyone in the company would<BR>be an agent if?assigned incorrectly.? Will this change affect other<BR>processes?<BR>?<BR>Regards,<BR>Thomas Maue<BR><BR>--- On Wed, 1/13/10, Halladay, Liz (Calgary) <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>wrote:<BR><BR><BR>From: Halladay, Liz (Calgary) <<A href="http://us.mc816.mail.yahoo.com/mc/compose?to=Liz_Halladay@nexeninc.com" rel=nofollow target=_blank>Liz_Halladay@nexeninc.com</A>><BR>Subject: eval path SAP_CTSK No Agent Selected<BR>To: <A href="http://us.mc816.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" rel=nofollow target=_blank>sap-wug@mit.edu</A><BR>Date: Wednesday, January 13, 2010, 4:34 PM<BR><BR><BR><BR>I need help identifying why when I assign my highest Org Unit 1 to a<BR>task
in Agent Assignment, I consistantly getting No Selected Agent.<BR>The following is an example of my org structure that I have created: <BR>Org Unit 1 <BR>??????? Org Unit A <BR>??????? ??????? Position 1 <BR>??????? ??????? ??????? User 1 <BR>??????? ??????? ??????? User 2 <BR>??????? Org Unit B <BR>??????? ??????? Position 2 <BR>??????? ??????? ??????? User 1 <BR>??????? ??????? ??????? User 2 <BR>??????? ??????? ??????? User 3 <BR>??????? Org Unit C <BR>??????? ??????? Position 3 <BR>??????? ??????? ??????? User 1 <BR>??????? ??????? ??????? User 2 <BR>??????? ??????? ??????? User 3 <BR>??????? etc?. <BR><BR>I am assigning Org Unit 1 in the Agent Assignment.?? This is not<BR>working.? If I list Org Unit A, B, C etc then it works.? I don't want to<BR>have to list all the org units as there are several.? <BR>Here is the Evaluation Path for SAP_CTSK Task customizing -> agent<BR>assignment?????????? <BR>I added number 210, 220, 230.? I'm not sure if
that is what I need or<BR>not????? <BR>????????????????????????????????????????????????????????????????????????<BR>???? <BR>? No.Obj.TypA/B Relat'ship Relationship name?? Priority Rel.obj.type??<BR>Skip? <BR>? 10?? FA???? B?? 003??????? Incorporates??????? *???????<BR>TS?????????????????? <BR>? 11?? FA???? B?? 003??????? Incorporates??????? *???????<BR>T??????????????????? <BR>? 20?? FA???? B?? 003??????? Incorporates??????? *???????<BR>WS?????????????????? <BR>? 21?? FA???? B?? 003??????? Incorporates??????? *???????<BR>WF?????????????????? <BR>? 30?? TS???? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 31?? WS??? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 40?? T?????? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 41?? WF??? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 100? C????? A?? 007??????? Describes??????????
*???????<BR>S??????????????????? <BR>? 110? O????? B?? 003??????? Incorporates??????? *???????<BR>S??????????????????? <BR>? 120? *?????? A?? 008??????? Holder????????????? *???????<BR>*??????????????????? <BR>? 130? A????? A?? 003??????? Belongs to????????? *???????<BR>S??????????????????? <BR>? 140? P????? B?? 208??????? Is identical to?????? *???????<BR>US?????????????????? <BR>? 150? AG??? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 200? TG???? A?? 007??????? Describes?????????? *???????<BR>*??????????????????? <BR>? 210? O????? B?? 002??????? Is line supervisor? *???????<BR>O??????????????????? <BR>? 220? O????? B?? 003??????? Incorporates??????? *???????<BR>S??????????????????? <BR>? 230? S????? A?? 008??????? Holder???????????????? *???????<BR>*??????????????????? <BR>If someone could help me determine what it is that? I am not doing<BR>correctly, I would greatly appreciate your help!
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