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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Friends,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I am also facing the same issue in our sandbox system. When WF
is tested manually, I can verify that agent is determined properly – from
SWI1, however the same is not available in user’s Inbox.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Can anybody pls suggest what might be the issue?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Akshay Bhagwat</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Mike
Gambier<br>
<b>Sent:</b> Wednesday, January 06, 2010 4:48 PM<br>
<b>To:</b> sap-wug@mit.edu<br>
<b>Subject:</b> RE: Why Workitem is lying in SWI1 instead of SBWP??<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi,<br>
<br>
Work Items don't 'move' from SWI1 to SBWP <em><span style='font-family:"Verdana","sans-serif"'>per
se</span></em>, so I think maybe you've confused yourself here. <br>
<br>
The status of the Work Item can sometimes 'hide' it from users Inboxes, e.g.
WAITING (Deadline), but typically there's a good reason why an agent can't see
a particular WI. And often it's something obvious if you go look...<br>
<br>
By the sounds of it you're more concerned about the visibility and routing of
the Work Item to any agents or perhaps to the specific agents you
expected it to be routed to.<br>
<br>
There are lots of ways to ascertain whether a Work Item should be visible to
agents. Indeed, SWI1 gives you menu options to do this. I'd probably start
there if I were you.<br>
<br>
The underlying tables can also be helpful if you have the WI ID to hand
(SWWORGTASK and SWWUSERWI).<br>
<br>
If the Task is a General one it is probable that you've employed an Agent
Determination Rule (PFAC) or some kind of restriction somehwere, perhaps
at the node level in the WF Template, so that it isn't sent to everyone.<br>
<br>
If you're trying to test the routing of a Work Item and want to 'see' it in
your own SBWP session make sure you are listed as a possible agent yourself,
i.e. ensure your HR Org Assignments or Task assignments are valid for the WI.<br>
<br>
Mike GT<br>
<o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>
<hr size=2 width="100%" align=center id=stopSpelling>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'>Subject: RE: Why Workitem is lying in SWI1
instead of SBWP??<br>
Date: Wed, 6 Jan 2010 16:26:15 +0530<br>
From: venkat.prasad@wipro.com<br>
To: sap-wug@mit.edu; sap-wug@mit.edu<o:p></o:p></span></p>
<div id=ecxidOWAReplyText78689>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Californian FB","serif";
color:black'>Hello Srinivas,</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Californian FB","serif"'>
There could be scenarios where a Work Item is stuck in "STARTED"
Status in SWI1 due to system issues. What you can do is, check the Workflow
Definition and try to Complete the Work Item manually from SWI1.</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Californian FB","serif"'>Thanks,</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Californian FB","serif"'>Venkat
Phani Prasad K</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu on behalf of
srinivas<br>
<b>Sent:</b> Wed 1/6/2010 2:39 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> Re: Why Workitem is lying in SWI1 instead of SBWP??</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi
Akshay,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>It is
general task.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><br>
<br>
<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>On
Wed, Jan 6, 2010 at 2:25 PM, <<a href="mailto:akshay.bhagwat@wipro.com">akshay.bhagwat@wipro.com</a>>
wrote:<o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Pls check your agent assignments to task.</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Regards,</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Akshay Bhagwat</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <a
href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [mailto:<a
href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>] <b>On Behalf
Of </b>srinivas<br>
<b>Sent:</b> Wednesday, January 06, 2010 2:06 PM<br>
<b>To:</b> SAP Workflow Users' Group<br>
<b>Subject:</b> Why Workitem is lying in SWI1 instead of SBWP??<o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi
Experts<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Firstly
a very happy new year 2010 to all of you and your families.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I
have created a workflow template which will be triggered from an event material
create.After the material is created as per the business process a workitem
need to be generated to the level up manager.The probelm is the workitem
getting generated but it is lying in SWI1 not moving to SBWP.Please let me
know what needs to be done to move the workitem to SBWP??Thanks in
advance.<br clear=all>
<br>
-- <br>
SRINIVAS REDDY OOTA<br>
SAP Technical Consultant<br>
<a href="mailto:srinivas.oota@hp.com">srinivas.oota@hp.com</a><br>
+919246647077<o:p></o:p></span></p>
</div>
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_______________________________________________<br>
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<br clear=all>
<br>
-- <br>
SRINIVAS REDDY OOTA<br>
SAP Technical Consultant<br>
GDAS<br>
<a href="mailto:srinivas.oota@eds.com">srinivas.oota@eds.com</a><br>
<a href="mailto:srinivas.oota@hp.com">srinivas.oota@hp.com</a><br>
+919246647077<o:p></o:p></span></p>
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