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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Karl, <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Known issue. Had it on site before ….. and it can be
intermittent. Seems to be partly PC dependent as will happen for some users
and not others. Suggest getting the user to restart their machine firstly. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Also checking their browser caching settings. There are a
couple of notes on service.sap.com/notes also, but if it doesn’t disappear
easily report it in. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jocelyn <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Karl Nietz<br>
<b>Sent:</b> Monday, 30 November 2009 3:13 PM<br>
<b>To:</b> sap-wug@mit.edu<br>
<b>Subject:</b> [LIKELY JUNK]UWL duplicate workitems <o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi
all,<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>We
are running EP7 / 18 and have a problem with duplicate workitems appearing
in the UWL inbox. Specifically for task types relating to our bespoke ESS
applications (eg leave approval). We have only one back-end system (ECC6)
connected to the portal. When the problem occurs we have confirmed that
only one corresponding workitem is present in the back-end system, but two are
rendered int he UWL inbox. The problem does not appear to affect all users.
We have tried re-registration, cache-clearing. Any ideas of how to knock
this problem on the head would be very welcome, or if there are any earlier
posts on this problem please point me to them. Thanks.<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Karl
Nietz<o:p></o:p></span></p>
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