All MSS users in the system is having the same issue. The same user is able to access/approve other PCRs. Also we tried giving SAP-ALL to one user, but no luck. Even when I am trying to forward/redirect the work item from UWL to another user, I am getting the same message when I click on Forward button in UWL. But the same forward button is working in other PCR.<div>
<br><br><div class="gmail_quote">On Tue, Oct 13, 2009 at 6:26 PM, Dart, Jocelyn <span dir="ltr"><<a href="mailto:jocelyn.dart@sap.com">jocelyn.dart@sap.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Hi Chakri, </font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Are you sure it's not a security/authorisation
issue? Try redirecting the PCR to another user who has accessed other
PCRs correctly. </font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Regards,</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Jocelyn </font></span></div><br>
<div lang="en-us" dir="ltr" align="left">
<hr>
<font face="Tahoma" size="2"><div class="im"><b>From:</b> <a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>
[mailto:<a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>] <b>On Behalf Of </b>chakri
somisetti<br></div><b>Sent:</b> Wednesday, 14 October 2009 8:53 AM<br><b>To:</b> SAP
Workflow Users' Group<br><b>Subject:</b> [LIKELY JUNK]Re: [LIKELY JUNK]Transfer
PCR Work flow issue.<br></font><br></div><div><div></div><div class="h5">
<div></div>
<div>Jocelyn-</div>
<div> </div>
<div>The user type in QA is also Communication. We have a lot of turnover and
all our field Employees use this MSS application so we can not use Dialog. I
even tried all other options in production including Dialog. When I use Dialog
then instead of the Iview showing up in the portal I see the SAP GUI screen (SAP
Easy access Menu) for the user that I logged in.</div>
<div> </div>
<div>In QA we setup all the users for MSS as Commnication and they are working
fine for the same application.</div>
<div> </div>
<div>Thanks-</div>
<div>Chakri.</div>
<div><br><br> </div>
<div class="gmail_quote">On Tue, Oct 13, 2009 at 5:20 PM, Dart, Jocelyn <span dir="ltr"><<a href="mailto:jocelyn.dart@sap.com" target="_blank">jocelyn.dart@sap.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="padding-left:1ex;margin:0px 0px 0px 0.8ex;border-left:#ccc 1px solid">
<div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Chakri,
</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">A
"communication user"?! You can't use that for dialog - that's for RFC
communication only. </font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Try using
a dialog user - and check the user type in QA. </font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Regards,</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Jocelyn
</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2"></font></span> </div><font face="Arial" color="#0000ff" size="2"></font><br>
<div lang="en-us" dir="ltr" align="left">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a> [mailto:<a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>] <b>On Behalf Of </b>chakri
somisetti<br><b>Sent:</b> Wednesday, 14 October 2009 7:53 AM
<div><br><b>To:</b> <a href="mailto:sap-wug@mit.edu" target="_blank">sap-wug@mit.edu</a><br></div><b>Subject:</b> [LIKELY
JUNK]Transfer PCR Work flow issue.<br></font><br></div>
<div>
<div></div>
<div>
<div></div>
<div>Hello All-</div>
<div> </div>
<div>We have just implemented MSS and we are using standard transfer PCR. This
PCR is working properly in QA but not working in Production. I am getting the
attached error. Also there is no dump created in the backend to debug the
issue. The user is created as a Communication user and all other PCRs are
working properly in production.</div>
<div> </div>
<div>The initiating manager can trigger the PCR and once the PCR is triggered
a work item is sent to the recieving manager to approve/accept the transfer.
At this point when the approving manager access the workitem from UWL by
double clicking the workitem, its giving the attached error.</div>
<div> </div>
<div>Any help is greatly appreciated.</div>
<div> </div>
<div>Thanks-</div>
<div>Chakri.</div>
<div> </div>
<div> </div></div></div></div><br>_______________________________________________<br>SAP-WUG
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</blockquote></div><br></div></div></div>
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