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I agree with keeping names. In a subtle way, it may actually help discourage abuse. Plus, I think it's nice for members to be credited for their many excellent contributions.<BR>
<BR>
I'm sure I speak for all in adding a resounding ***Thank You!*** for all your not-so-lowly hard work keeping this going.<BR>
<BR>
David<BR> <BR>
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From: keohan@ll.mit.edu<BR>To: sap-wug@mit.edu<BR>Date: Fri, 18 Sep 2009 08:57:45 -0400<BR>Subject: Purpose of SAP-WUG forum - and request for feedback<BR><BR>
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<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Good morning all,</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">It’s come to my attention that a few troubling things have been happening on the SAP-WUG list lately.</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P style="TEXT-INDENT: -0.25in; MARGIN-LEFT: 0.5in" class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"><SPAN>1)<FONT size=1 face="Times New Roman"><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></FONT></SPAN></SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 11pt">Some folks contact other members outside of the forum for ‘private’ consulting</SPAN></FONT></P>
<P style="TEXT-INDENT: -0.25in; MARGIN-LEFT: 0.5in" class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"><SPAN>2)<FONT size=1 face="Times New Roman"><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></FONT></SPAN></SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 11pt">Social Networking requests continue to be created – although for the most part, we are successful in blocking these from being distributed to the many forum members</SPAN></FONT></P>
<P style="TEXT-INDENT: -0.25in; MARGIN-LEFT: 0.5in" class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"><SPAN>3)<FONT size=1 face="Times New Roman"><SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></FONT></SPAN></SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 11pt">A number of posters will just send back responses saying ‘issue solved’ without reciprocating the generosity of the community by sharing *<B><SPAN style="FONT-WEIGHT: bold">how</SPAN></B>* the issue was resolved</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Re: #1 – I know there are many knowledgeable people on this forum who generously and *<B><SPAN style="FONT-WEIGHT: bold">publicly</SPAN></B>* share their expertise. For this, we lesser mortals are extremely grateful.</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">But if anyone thinks that a response on the forum from one of our experts is license to contact them personally, outside of the forum, for additional consulting, it shows a complete lack of understanding of two things: the purpose of the forum as a whole, and respect for the experts’ time and effort. While I am certainly not requesting that nobody ever contact anybody outside of the forum – you may very well be forming a *<B><SPAN style="FONT-WEIGHT: bold">mutually</SPAN></B>* beneficial relationship with another forum member – I think anyone who is asked for private consulting should feel free to contact me, and I will remove repeat offenders from the list.</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Experts who receive this type of contact should also feel free to forward the private consulting request back to the list – with some gentle words to the effect that ‘We should share this problem with the community’.</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Re: #2 - This is a Forum – this is not a Giant Address Book. Again, if you form a mutually beneficial personal relationship with someone, that’s great. We are all about networking. But please *<B><SPAN style="FONT-WEIGHT: bold">do use</SPAN></B>* due caution when building your Facebook, LinkedIn, MySpace, etc. There are over 1000 members on this list; can you really claim that you have a personal relationship with all of them? </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Re: #3 – This is also pretty high on my list of <B><SPAN style="FONT-WEIGHT: bold">NO-NOs</SPAN></B>. Honestly, if you think enough of this group to post a question, and then you solve the problem yourself, or one of the other members has helped show you the light, the very least that can be done is to share *<B><SPAN style="FONT-WEIGHT: bold">back</SPAN></B>* to the group the details on *<B><SPAN style="FONT-WEIGHT: bold">how</SPAN></B>* the issue was resolved, and what was helpful. Again, it’s a simple matter of respect and reciprocity.</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Another question which has been raised is to change the SAP-WUG settings so that email addresses will be hidden. I am on the fence on this one. On one hand, it would prohibit those who seek to use email addresses for private consulting – they’d have no way to get those email addresses going forward. On the other hand, it is a huge shift in the way this forum ‘does business’. So unless I hear strong voices from you, the members I seek to serve, I will be leaving email addresses on the posts for the time being.</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Thanks for listening, absorbing, and applying these messages to your SAP-WUG life. </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Lowly List Administrator,</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt">Sue</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 11pt"> </SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">----</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">Susan R. Keohan</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">SAP Workflow Specialist</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">Enterprise</SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 10pt"> Applications</SPAN></FONT></P>
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<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">MIT Lincoln Laboratory</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">244 Wood Street</SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 10pt">, LI-200</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">Lexington</SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 10pt">, MA</SPAN></FONT><FONT size=2><SPAN style="FONT-SIZE: 10pt">. 02420</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">781-981-3561</SPAN></FONT></P>
<P class=ecxMsoNormal><FONT size=2 face="Times New Roman"><SPAN style="FONT-SIZE: 10pt">keohan@LL.MIT.EDU</SPAN></FONT></P>
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