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<div class=Section1>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I have more information on my problem.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When the client copy was done it was
copied from PRD/200 to QAS/210.&nbsp; QAS/210 was copied to QAS/200, where we
do our QAS testing.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When the Webservice is executed, it is
sending out Client=210 in the URL.&nbsp; We checked all of the URLs on the
Callback Dialog Tab in WF_HANDCUST and when you click the Generate URLs and
they all say client=200.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>So, we think that some table setting did
not get set from 210 to 200 when BDLS was run after the client copy.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We also get the following the workflow error
when we capture the URL that is supposed to come back to the workflow and put
it into a web browser:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><img width=764 height=115 id="_x0000_i1026"
src="cid:image002.jpg@01CA0B9C.AF259540"><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Does anyone have any idea where I can look
to figure out what tables to check?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Regards,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><em><b><i><font size=5 color=green face="Monotype Corsiva"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:green;font-weight:
bold'>Sue T. Doughty</span></font></i></b></em><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>SAP Workflow Specialist</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Old Dominion Freight Line, Inc.</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=1
  color=navy face=Arial><span style='font-size:7.5pt;font-family:Arial;
  color:navy'>500 Old Dominion Way</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=1
  color=navy face=Arial><span style='font-size:7.5pt;font-family:Arial;
  color:navy'>Thomasville</span></font></st1:City><font size=1 color=navy
 face=Arial><span style='font-size:7.5pt;font-family:Arial;color:navy'>, <st1:State
 w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Phone:&nbsp; (336) 822-5189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Toll Free (800 ) 432-6335, ext. 5189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Email:&nbsp; <a
href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</a></span></font><o:p></o:p></p>

</div>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Sue Doughty <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, July 20, 2009 5:56
PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'SAP Workflow Users' Group'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Webservice step not
returning terminating event</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We&#8217;re on ECC 6.&nbsp; I have
workflows that execute the Webservice, forms are filled out and submitted.&nbsp;
They are then routed to the appropriate departments for processing.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>All systems have been working fine.&nbsp;
We copied PRD down to QAS and DEV a couple of weeks ago.&nbsp; I had to change
WF_EXTSRV, WF_HANDCUST, SICF in DEV to make sure that everything was pointing
to the DEV servers, etc.&nbsp; I got DEV to work fine.&nbsp; I have been trying
for a few days to get QAS to work and cannot.&nbsp; I&#8217;ve compared DEV
with QAS and seem to have all the settings set up correctly &#8211; pointing to
the QAS servers.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When I go into WF_HANDCUST and test the
URLs on all of the tabs in QAS, they seem to work.&nbsp; When I execute the
transaction to start the workflow, the call to the Webservice works fine and
brings up the form to be filled out.&nbsp; When I click the Submit button at the
bottom of the form, I&#8217;m not getting the terminating event back and the
workflow just hangs.&nbsp; The data from the form has not been sent back to the
workflow.&nbsp; When we look on the java side, we can see that the data was
created.&nbsp; I have checked the SWLWPTSSID table and all of the clients exist
in the table.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I am at a loss now as to why it is not
working in QAS.&nbsp; It is probably something very simple, but I cannot think
of what it might be.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Does anyone have any ideas?&nbsp; Any help
would be greatly appreciated.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Regards,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><em><b><i><font size=5 color=green face="Monotype Corsiva"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:green;font-weight:
bold'>Sue T. Doughty</span></font></i></b></em><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>SAP Workflow Specialist</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Old Dominion Freight Line, Inc.</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=1
  color=navy face=Arial><span style='font-size:7.5pt;font-family:Arial;
  color:navy'>500 Old Dominion Way</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=1
  color=navy face=Arial><span style='font-size:7.5pt;font-family:Arial;
  color:navy'>Thomasville</span></font></st1:City><font size=1 color=navy
 face=Arial><span style='font-size:7.5pt;font-family:Arial;color:navy'>, <st1:State
 w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Phone:&nbsp; (336) 822-5189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Toll Free (800 ) 432-6335, ext. 5189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Email:&nbsp; <a
href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</a></span></font><o:p></o:p></p>

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