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<DIV dir=ltr align=left><SPAN class=777144414-14072009><FONT face=Arial
color=#0000ff size=2>YES! We absolutely use substitution. We also use
Classification. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=777144414-14072009><FONT face=Arial
color=#0000ff size=2>One caveat with Classification (can't remember if ECC6
allows more) is that you can only sub based on ONE class at a time.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=777144414-14072009><FONT face=Arial
color=#0000ff size=2>i.e. can not pick "Sales Order" AND "Purchase Order" but
not "TIME".</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=777144414-14072009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=777144414-14072009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV> </DIV><SPAN
style="FONT-SIZE: 8pt; COLOR: #3399cc; FONT-FAMILY: Arial"><SPAN
style="FONT-WEIGHT: bold; COLOR: #000000">Rick Sample</SPAN> <SPAN
style="COLOR: #000000">| </SPAN>Office (314) 573-5822<SPAN
style="COLOR: #000000"> | </SPAN>Mobile (314) 952-2273<SPAN
style="COLOR: #000000"> | </SPAN><A
href="mailto:rick.sample@graybar.com">rick.sample@graybar.com</A> <BR><A
href="http://www.graybar.com/" target=_BLANK>www.graybar.com</A> - <I>Graybar
Works to Your Advantage</I> </SPAN>
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Keohan,
Susan<BR><B>Sent:</B> Tuesday, July 14, 2009 9:21 AM<BR><B>To:</B> SAP Workflow
Users' Group<BR><B>Subject:</B> RE: Use of substitution to classify
tasks<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black">Hi Ginger,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black">We use substitution quite heavily (user to
user), and had looked into classification but never proceeded with the
implementation. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black">However, I do see the benefits of using
classification – if we could ever move to that
model.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black"><BR>Best
regards,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black">Sue<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">----</SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">Susan R. Keohan</SPAN></FONT><FONT
color=black><SPAN style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">SAP Workflow Specialist</SPAN></FONT><FONT
color=black><SPAN style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
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Applications</SPAN></FONT><FONT color=black><SPAN
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style="FONT-SIZE: 10pt; COLOR: black">Information Services
Department</SPAN></FONT><FONT color=black><SPAN
style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">MIT <st1:City w:st="on"><st1:place
w:st="on">Lincoln</st1:place></st1:City> Laboratory</SPAN></FONT><FONT
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w:st="on">MA</st1:State></SPAN></FONT></st1:place><FONT color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">. 02420</SPAN></FONT><FONT
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<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">781-981-3561</SPAN></FONT><FONT
color=black><SPAN style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black">keohan@LL.MIT.EDU</SPAN></FONT><FONT
color=black><SPAN style="COLOR: black"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black"> </SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Gatling, Ginger<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, July 14, 2009 9:38
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
sap-wug@mit.edu<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Use of
substitution to classify tasks</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hello Everyone,</SPAN></FONT>
<BR><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I
have a colleague looking a future Duet functionality, and they are wondering how
much customers use substitution in general, and which ones use classification of
tasks. With tasks classification you can classify your tasks, and
then include them in a subsitution profile. This way substitutes only get
certain tasks.</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I've told them that substitution is
heavily used -but I'm not sure about task classification. Would you mind
letting me know how much you use task classification? And, if you
don't use the substitution provided by workflow - do you use something
else?</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks so much for your
help!</SPAN></FONT> <BR><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Best</SPAN></FONT> <BR><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Ginger</SPAN></FONT> <BR><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">(ginger.gatling@sap.com)</SPAN></FONT>
<o:p></o:p></P></DIV></BODY></HTML>