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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi ,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks for the quick reply.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Problem got solved. Forgot to check in SWPC before raising the
question. I have restarted the work item.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Many Thanks!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks & Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Preethi G<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Program SCALE-AMS<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>8053500<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b>On Behalf Of </b>Ravi
Dixit<br>
<b>Sent:</b> Wednesday, May 20, 2009 11:12 AM<br>
<b>To:</b> sap-wug@mit.edu<br>
<b>Subject:</b> Re: Handling work items which got struck up<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>You have not told us if you tried SWPC that Seth mentioned
before. As per the screenshot the workitem seems to have completed but the
workflow has not progressed further. Try SWPC first and then check the workflow
again, expand all nodes to see if there are messages anywhere else. Also, let
us know if the workflow deinition was recently changed.<o:p></o:p></p>
</div>
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<p class=MsoNormal> <o:p></o:p></p>
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margin-left:4.8pt;margin-right:0in'>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Date: Wed, 20 May 2009 10:33:11 +0530<br>
From: "Gurramkonda, Preethi" <<a
href="mailto:preethi.gurramkonda@capgemini.com">preethi.gurramkonda@capgemini.com</a>><br>
Subject: Handling work items which got struck up<br>
To: <<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>><br>
Message-ID:<br>
<<a
href="mailto:475594110CDCEA4D9A5FF3EC3E8B1E010586FB28@BLREX002.corp.capgemini.com">475594110CDCEA4D9A5FF3EC3E8B1E010586FB28@BLREX002.corp.capgemini.com</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
Hi all,<br>
<br>
I have a special case as work item got struck up even though user has<br>
completed the user decision step.<br>
<br>
Please find the below screen shot and also the attachment.<br>
<br>
<br>
<br>
<br>
<br>
Checked the technical details for the decision step and its showing the<br>
"work item processing complete" .<br>
<br>
After that no " result processing" . it's been struck up since 5
days.<br>
When checked with agent he said I have completed the work item<br>
execution.<br>
<br>
When checked the container values of the user decision step : the<br>
_WI_RESULT and _Result both are set with " 0001" value. It means user<br>
has selected the first option of user decision step.<br>
<br>
How to handle these kind of cases like even though user has completed<br>
processing and it hasn't resulted into completion.<br>
<br>
Kindly let me know your valuable inputs ASAP since the problem is in<br>
production system that too for this particular instance only.<br>
<br>
Thanks & Regards,<br>
<br>
Preethi G<br>
<br>
Program SCALE-AMS<br>
<br>
8053500<br>
<br>
<br>
<br>
From: <a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>
[mailto:<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>]
On Behalf<br>
Of Dart, Jocelyn<br>
Sent: Friday, March 20, 2009 5:14 AM<br>
To: SAP Workflow Users' Group<br>
Subject: RE: [LIKELY JUNK]RE: Handling work items with out agents<br>
through tcode : Swi2_adm1<br>
<br>
<br>
<br>
You might need to manually update the container with the correct result<br>
to restart it.<br>
<br>
Jocelyn<br>
<br>
<br>
<br>
________________________________<br>
<br>
From: <a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>
[mailto:<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>]
On Behalf<br>
Of Stevens, Seth<br>
Sent: Friday, 20 March 2009 12:05 AM<br>
To: SAP Workflow Users' Group<br>
Subject: [LIKELY JUNK]RE: Handling work items with out agents through<br>
tcode : Swi2_adm1<br>
<br>
Have you tried "Continue Workflows After System Crash",
SWPC? Use the<br>
top level workitem ID on the selection screen.<br>
<br>
<br>
<br>
Also, have you verified that the user's decision was captured in<br>
_WI_Result? Have you made any changes to the template since this WF<br>
went live? If you deleted a task from one of the result branches
this<br>
could cause issues as the workflow instances are version specific.<br>
<br>
<br>
<br>
--Seth<br>
<br>
<br>
<br>
________________________________<br>
<br>
From: <a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>
[mailto:<a href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a>]
On Behalf<br>
Of Preethi_Gurramkonda<br>
Sent: Thursday, March 19, 2009 5:30 AM<br>
To: <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a><br>
Subject: Handling work items with out agents through tcode : Swi2_adm1<br>
<br>
Hi all,<br>
<br>
I have a special case as work item is reported in Tcode swi2_adm1(work<br>
items without agents)<br>
<br>
When I checked the log the work flow got struck up at the user decision<br>
step<br>
<br>
Checked the technical details for the decision step and its showing the<br>
"work item processing complete" .<br>
<br>
After that no " result processing" . it's been struck up since 1
week.<br>
When checked with agent he said I have completed the work item<br>
execution.<br>
<br>
How to handle these kind of cases like even though user has completed<br>
processing and it hasn't resulted into completion and the work item is<br>
reported under swi2_adm1 and why this kind of scenario has occurred.<br>
Please let me know.<br>
<br>
Thanks & Regards,<br>
<br>
Preethi G<br>
<br>
<br>
<br>
<br>
<br>
________________________________<br>
<br>
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