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<DIV dir=ltr align=left><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2>This was working before and now is not? No changes to
template?</FONT></SPAN></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2>If I understand correctly, sounds like you have a Sync task
in a loop. </FONT></SPAN><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2>On this task is a branch with step to send an e-mail.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2>With Sync tasks, every time you process it,
it completes and if in loop, creates a NEW task. i.e. NEW task ID, NEW
deadline data, etc. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009></SPAN><SPAN
class=078315817-11052009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2>What I would do, is switch to Async Task
with 'terminating events' and take it out of a loop. </FONT></SPAN><SPAN
class=078315817-11052009><FONT face=Arial color=#0000ff size=2>Do something in
task, then your process will raise event, catch it, terminate task.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009></SPAN><SPAN
class=078315817-11052009><FONT face=Arial color=#0000ff size=2>Do an approve,
reject, or whatever and watch your event log to get an idea of what to hang your
hat on. </FONT></SPAN></DIV>
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class=078315817-11052009></SPAN><SPAN class=078315817-11052009></SPAN><SPAN
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size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=078315817-11052009><FONT face=Arial
color=#0000ff size=2>Psst, t</FONT></SPAN><FONT face=Arial color=#0000ff
size=2><SPAN class=078315817-11052009><FONT face=Arial color=#0000ff size=2>he
good news though, sounds like you DL monitoring is working correctly.
LOL</FONT></SPAN></DIV></FONT>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><SPAN
style="FONT-SIZE: 8pt; COLOR: #3399cc; FONT-FAMILY: Arial"><SPAN
style="FONT-WEIGHT: bold; COLOR: #000000">Rick Sample</SPAN> <SPAN
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Dale Brown<BR><B>Sent:</B>
Monday, May 11, 2009 12:02 PM<BR><B>To:</B> sap-wug@mit.edu<BR><B>Subject:</B>
Deadline Monitoring - Multiple Occurences<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
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style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">We are on ECC 6.0 .
<BR><BR>We have a workflow that was created over 3 years ago that does FIPP
processing. We have deadline monitoring on the work item that allows the user to
approve / reject the parked document. We have on this task (inbox work item),
branches that lead to other tasks in the workflow. Besides the approve, and the
reject branch, we have a terminate release branch that will re-circulate the
work item back to the inbox agent. When the user did the terminate release
(green arrow back), the deadline monitoring seemed to take this last touch date
and then continue with the deadline routine until the user either approves or
rejects. Still would only get one cycle deadline routine (email) at the latest
touch time. <BR><BR>Now we are experiencing, besides the original deadline
routine which sends our email, any time a user goes into the work item and
terminates release, it starts a new deadline cycle, without ending the original
cycle, so it is now sending two emails, one from the original deadline date and
time, and another from the terminate release date and time. And if the person
went in a day later and did terminate release again, a third deadline (email)
cycle begins. <BR><BR>Any ideas of the behavior change ? Just want the one
deadline cycle regardless of how many times a user may go in and out of the task
without approving or rejecting the FIPP document. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We are using the requested end date
tab using “expression” fields from attributes date and time of a
business object deadline that calls function module END_TIME_DETERMINE
using the unit ‘DAY’. <o:p></o:p></SPAN></FONT></P>
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<DIV>
<P class=MsoNormal><FONT face="Harlow Solid Italic" size=4><SPAN
style="FONT-SIZE: 13.5pt; FONT-FAMILY: 'Harlow Solid Italic'">Dale R.
Brown</SPAN></FONT><o:p></o:p></P>
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w:st="on">University</st1:PlaceType></SPAN></FONT></st1:place><o:p></o:p></P>
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